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“Go Unhappy go HoJo”

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University Inn Austin North
Ranked #168 of 203 Hotels in Austin
Austin
1 review
“Go Unhappy go HoJo”
Reviewed 11 March 2014

I do realize a hotel is a business, but it's in the business of being people's homes for a night or more. My friends and I were stranded in the town of Austin with no where to go because the Howard Johnson does not have check in until 4, and even though I called by 10 am to ask about a possible early check in, no one bothered to help. I also called customer service about an issue with the rudeness of the front desk clerk, and was told a manger would call me back. I never heard from one. After that stay, I would not stay at a Howard Johnson again. This was my first trip, and my last. It was not worth the money nor frustration, and I felt our needs were not cared about.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Paula B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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143 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Kansas City
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 January 2014

I recently stayed at toward Jonson in north Austin. I really enjoyed my month long stay. The staff was really helpful and very friendly. I got a great room rate. This was my second year staying there, this stay better than the last. It was good then also. I will be staying there next go round if my job schedule plan me back in austin,Texas. Thanks hojo for all you do.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
1 Thank Jacqueline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about University Inn Austin North

Property: University Inn Austin North
Address: 7800 N Interstate 35, Austin, TX 78753-6522 (Formerly Howard Johnson Austin North)
Region: United States > Texas > Austin
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #168 of 203 Hotels in Austin
Price Range (Based on Average Rates): £
Hotel Class:2 star — University Inn Austin North 2*
Number of rooms: 128
Reservation Options:
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Also Known As:
Howard Johnson Austin North Hotel Austin
University Inn Austin North Texas

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