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The Westin Austin at The Domain
Ranked #40 of 201 Hotels in Austin
Certificate of Excellence
Reviewed 24 July 2012

My husband and I stayed at the Westin Austin at the Domain for a weekend to decompress. From start to finish, our stay was fantastic. The entire staff was very welcoming and helpful. The hotel itself is beautiful, modern and very clean. We took advantage of the pool which was very quiet that weekend and the fitness room. Also enjoyed a late dinner at the Urban Lounge. The food was cooked to order and quite delicious. Our room was very nice and well appointed. The shower was very clean which is something I always look for in my stays. The location is perfect. We enjoyed the leisurely walks to the mall across the street. The nearby shopping is fantastic. I am a fan of the Westin hotels and definitely look forward to staying there again..

  • Stayed: July 2012, travelled as a couple
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Thank mistyleigh124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seanhau, Front Office Manager at The Westin Austin at The Domain, responded to this reviewResponded 26 July 2012

Thank you for your kind words about the Westin Austin at the Domain. I am pleased that you enjoyed a relaxing weekend with us! The Domain is definitely a great location for a weekend getaway. And our restaurant, urban an American grill, is a great spot for breakfast, lunch and dinner. I am glad you enjoyed your dinner there!

We look forward to welcoming you back in the near future!

Sean Haughey
Front Office Manager

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725 - 731 of 1,051 reviews

Reviewed 22 July 2012

I stayed here July 19, 2012. The hotel is exceptionally nice, very well appointed and has a lot of activity in the restaurant and bar. The staff was wonderful, rooms were better than the average Westin and the location can't be beat. Shopping and restaurants are across the street. The breakfast buffet was a little disappointing and could be considered "average" for any hotel but below average for a Westin. Overall, I will stay here again next time I'm in Austin.

The staff is well-trained in service. Everyone is so friendly and helpful. The doorman, maid, desk clerk and waitstaff were all wonderful.

Room Tip: I think all the rooms are good. Mine was excellent. Quiet and calming. No noise noticed from any out...
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  • Stayed: July 2012, travelled on business
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Thank Glenstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2012

Used priceline to save a few bucks on the room and booked it sight unseen. The Westin is located within walking distance of an outdoor mall called the Domain and there is plenty of things to do - even late at night all within a few minutes of the hotel. The only downside is that you have to brave mall traffic during the day, which wasn't too bad in July but might get worse closer to the holiday season, I can imagine.

The room was incredibly spacious, with a great view from the 6th floor. The windows boost a sun shade so you can still get plenty of light without burning sunlight entering the room during the day. The bathroom had a great lit vanity and a makeup mirror, which we found very nice.

You get free wi-fi being a Starwood Preferred member as well as two bottles of free water, which we really liked as well.

We did try to use the pool during our stay but found it very crowded with not enough seating, it was also fairly small -somehow the hotel was so large and spacious that we expected the same of the pool. We were told that we could have enjoyed drinks at the pool from the restaurant had we found space there, which would have been exciting.

I definitely enjoyed my stay and would return to this hotel in heartbeat.

  • Stayed: July 2012, travelled on business
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Thank Budgje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2012

Once again, we stayed here from July 14th-July 17th. We stayed in an executive suite and it was a great fit for our family of 4. When we got to the hotel check-in was a breeze, We got checked-in in no more than 5 minutes. Our room had a king size bed and a rollaway bed was placed for the kids. We loved the layout of the room, where the kids were able to watch tv in the living room and we had our own in our room.We had breakfast twice in the Urban Restaurant. My husband had the buffet and we opted for a la carte items. Everyday when we returned, our room was in pristine condition. Not once did we have to call to remind them of anything. We definitely stay here again, since it was a hit with the family. Everything was fabulous!

  • Stayed: July 2012, travelled with family
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Thank Alvarador34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seanhau, Front Office Manager at The Westin Austin at The Domain, responded to this reviewResponded 24 July 2012

Thank you for taking the time to submit a review of our hotel. I am so glad that you enjoyed your stay. We pride ourselves in being a great hotel for families and business travelers alike. I am pleased that you enjoyed your meals at our restaurant, urban an American grill. They are open for breakfast, lunch and dinner as well as brunch on Sunday.

We look forward to the return of your entire family!

Sean Haughey
Front Office Manager

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Reviewed 19 July 2012

Had an excellent stay for the 2nd time on a girls weekend with my sister. Both of us are moms to young children, and the luxury of sleeping in tucked away in such comfortable beds was enough to bring us back again! But the staff was very helpful, kind and yes, fun. Everyone we dealt with was great - from the valets to reception to the room service delivery. The golf carts that will bring you to restaurants, shopping, etc. are FANTASTIC and made our stay even better. We are trying to make this an annual trip and we will continue to come back to the Westin at the Domain for years to come!

  • Stayed: July 2012, travelled with friends
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Thank Lauren D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seanhau, Front Office Manager at The Westin Austin at The Domain, responded to this reviewResponded 21 July 2012

Thank you so much for your wonderful review of the Westin Austin at the Domain. I am glad you had a memorable stay! It sounds like you enjoyed our Heavenly Bed. Don't forget that you can purchase one online at westinathome.com.

I am pleased that you were able to take advantage of all that The Domain has to offer - lots of shopping and great restaurants. I hope that you do indeed make this an annual trip for your "Girls Weekend".

Sean Haughey
Front Office Manager

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Reviewed 19 July 2012

This was my second time staying at this hotel and they are 2 for 2 when it comes to super location, excellent ambiance & amenities, and service. Specifically, Elrick M. is a superstar and he's 2 for 2 when it comes to service. On my first visit, Elrick checked me in and went above and beyond my SPG status in terms of bonuses and upgrades, and, most importantly, made sure my ESPN was working so I could watch the Miami Heat game! And, as a token for the inconvenience, he provided me with more bonuses.

On my second visit, I was lucky to have Elrick check me in again. He remembered me and again went above and beyond my SPG status when it came down to service, bonuses, and upgrades. In fact, he was so courteous and helpful I wanted to make sure he got the credit he deserved--so I decided to take the time to write this review!

Overall, this is a great property in a great location in Austin, TX. If you're lucky enough to get Elrick, he will definitely take care of you. If not, the Westin Austin at the Domain is full of courteous and helpful employees who will go out of their way to put you first. I highly recommend that you stay at this property and Elrick, Sean Haughey (front office manager), Keith Shopnick (general manager), or any of the other fine employees will make sure your stay is a super one. In fact, I plan on staying at this location every time I come to Austin--regardless of whether it's for business or personal travel!

Room Tip: Join the Starwood Preferred Guest program.
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  • Stayed: July 2012, travelled on business
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Thank Chaitanya D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seanhau, Front Office Manager at The Westin Austin at The Domain, responded to this reviewResponded 24 July 2012

Thank you so much for writing this wonderful review of the Westin Austin at the Domain! I am glad that we, and especially Elrick, took such great care of you! I have shared your comments with our entire team, giving Elrick the recognition he deserves.

I am so glad that we have become your hotel of choice in Austin. We look forward to your return!

Sean Haughey
Front Office Manager

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Reviewed 18 July 2012

My husband and I took a quick mini-getaway to Austin with our dog, and after reading all of the rave reviews about this Westin, I booked it. The hotel lived up to all of the reviews. First of all, it is immaculate. The public areas as well as the rooms are spotless! The signature Heavenly bed is super comfy, and even the shower is luxurious with an added hand-held shower head. The staff, from the valet guys, to the front desk and lobby bar staff, are all very courteous and friendly. Each of them seemed to go out of their way to make sure we were happy.

The location is perfect. It is within an easy walking distance to an outdoor shopping area with lots of stores and restaurants. To get to downtown Austin was a 10-15 minute drive.

There were a few drawbacks we experienced. The first was in no way the fault of the hotel staff. We had a corner room, and the people staying in the executive suite next to us decided to party it up until 3 in the morning. As soon as we made a call, however, this problem was immediately resolved. The other was that our room had a very slight lingering odor of dog urine. We took a dog with us (who is completely house broken), so we assume they placed us in a dog-friendly room and dogs in the past may have had some accidents.

  • Stayed: July 2012, travelled as a couple
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Thank Eunice N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Westin Austin at The Domain

Address: 11301 Domain Dr, Austin, TX 78758-7796
Phone Number:
Region: United States > Texas > Austin > Northwest Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Austin
#16 Luxury Hotel in Austin
#18 Romantic Hotel in Austin
#19 Business Hotel in Austin
Price Range: £139 - £366 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Austin at The Domain 4*
Number of rooms: 341
Official Description (provided by the hotel):
The Westin Austin at The Domain is located in the heart of The Domain, one of the premier locations in North Austin, featuring upscale shopping, dining, and entertainment. Downtown Austin is also just 15 minutes away, where travelers love the excitement of 6th Street where you can explore the best live music, great restaurants, and sophisticated shopping. This hotel also boasts a wide range of amenities inlcuding Spa Réveil, a resort-style Outdoor Pool, and a state-of-the-art fitness center. Guest rooms are highlighted by luxury bedding, large LCD TVs, and select rooms with stunning Austin views. The Westin at the Domain offers a premier location with luxurious amenities making it one of the best Austin, TX hotels. ... more   less 
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Also Known As:
The Westin Austin At The Domain Hotel Austin
The Westin Austin At The Domain Texas

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