I've stayed here at least 4 times and I generally find it to be a good hotel. It is situated within the Domains Mall and so is within easy walking distance of many shops and restaurants.
However, on my last stay, my room was not serviced despite my being gone between 7:30 am and and 9:30 pm; my room service breakfast tray was still in the room. I had not used the Do not disturb sign at any time. I had not signed up for the Go Green program. At 9:30 pm, I really didn't want to wait to get my room cleaned. I complained when I checked out and was offered 500 points which is the normal reward for Going Green and voluntarily not having the room serviced. Not really an adequate compensation...
- Official Description (provided by the hotel):
- The Westin Austin at The Domain is located in the heart of The Domain, one of the premier locations in North Austin, featuring upscale shopping, dining, and entertainment. Downtown Austin is also just 15 minutes away, where travelers love the excitement of 6th Street where you can explore the best live music, great restaurants, and sophisticated shopping. This hotel also boasts a wide range of amenities inlcuding Spa Réveil, a resort-style Outdoor Pool, and a state-of-the-art fitness center. Guest rooms are highlighted by luxury bedding, large LCD TVs, and select rooms with stunning Austin views. The Westin at the Domain offers a premier location with luxurious amenities making it one of the best Austin, TX hotels. ... more less
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- Also Known As:
- The Westin Austin At The Domain Hotel Austin
- The Westin Austin At The Domain Texas