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La Quinta Inn & Suites Austin NW/Lakeline Mall
Ranked #61 of 203 Hotels in Austin
Certificate of Excellence
A TripAdvisor Member
Winnsboro
1
Reviewed 10 December 2013

Comfy beds full breakfast clean large rooms modern decor friendly and helpful staff close to shopping and dining, was able to check in and out with ease loved the pantry for late night munchies without having leave hotel!

  • Stayed: December 2013, travelled on business
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Review collected in partnership with La Quinta
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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298 - 304 of 355 reviews

A La Quinta traveler
Nashville, Tennessee, USA
1
Reviewed 9 December 2013

  • Stayed: December 2013, travelled solo
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Review collected in partnership with La Quinta
Thank A La Quinta traveler
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 9 December 2013

Very good reasonable hotel, conveniently located. Excellent guy, Justin, on the reception when I checked in. Very helpful beyond that that is normally expected. I didn't use the restaurant , but the fitness room was good.

  • Stayed: December 2013, travelled on business
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Thank BritishWonder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2013

I stayed at the La Quinta Inn & Suites Austin/Cedar Park-Lakeline from Nov 7-10 for a wedding. We had 11 rooms booked and the staff was nothing short of amazing!!

I just wanted to let you know what a fantastic time we all had and how incredible the staff was during our stay. Cara at the front desk was always willing to help us no matter what the issue was (we had to do some switching of rooms etc) and always with a smile! Derek and Justin were both very nice and helpful. With a hint from Justin, my friend and I were able to see one of our favorite musicians while in Austin and it was awesome!! Milton and Joseph could not have been nicer! We bascially took over most of the lobby and the dining area at times and they were always willing to accomodate us all (adults and little ones alike) and always checking in to see if we needed anything else. The housekeepers always had a smile on their faces and were also very nice. The rooms were always clean! The whole hotel was always clean!

The whole staff at this location "made" our stay!! If you stay here, you won't be disappointed!

Sincerely,
Sarah K Bullard
St Paul MN

  • Stayed: November 2013, travelled with family
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Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2013

The gentleman that checked me in was very nice! The room was modern, the bed was comfortable, and the sheets were clean. 4 pillows had light yellow stains on them. 1 pillow had stains which looked like wine or blood. The gentleman at the front desk was very concerned & accommodating, he got me new pillows. From my experience staying at several La Quintas in numerous states the pillows having light yellow stains are a universal problem. I was in a pet-friendly room with quite a few stains on the carpet. The entryway and bathroom floor seemed a little dirty. The bathroom shower & toilet were clean and the showerhead was not good (low flow).

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with La Quinta
Thank 1EyeWally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2013

Let me start off by saying that we had a memorable stay at this hotel. But what made this stay even better was the fact that the staff found a missing necklace that meant a great deal to us and returned it promptly. Hats off to the honesty of the staff!

The hotel first. We got this hotel by chance thru priceline express deals but we felt really happy with the hotel choice once we arrived there in the night. The check-in person (the tall, bearded gentleman called Jason I think) was extremely cordial and not only got our rooms very fast (and got adjoining rooms for the two families) but also took the trouble of getting the pack-and-play for our infant daughter to the room before we got there and tried to even set it up. The hotel looked very new and very well kept. The rooms were also very nice looking and made us think we were in a Marriot or Hilton Garden Inn instead of a La Quinta. One time during the stay our RF ID room key didn't work and Jason came to help open the room and showed how best to open it ourself. The breakfast room was a bit small and we at first couldn't find a table since some guests were just sitting at their tables and reading news papers, but this is mainly because of inconsiderate guests and not the hotel's fault. The staff kept the breakfast bar well stocked throughout the Sunday morning rush hour and the items were the traditional stuff with eggs, biscuit and meat. The checkout was uncomplicated as well. So the hotel stay was wonderful in itself.

Now to the honesty of the staff: My wife had unintentionally left her expensive necklace here and noticed it only after we came home. We called the hotel late in the night and they immediately acknowledged that they had it there and had us describe it. Once they verified the details, they promptly made arrangements to send it to us by express mail. We are happy to report that we received it in 2 days and are so happy and thankful for the honesty and quick response of the staff. When we do have to stay in Austin, we would surely come back to this hotel and cannot recommend it to other travelers highly enough.

Thanks again guys for the wonderful stay and for helping us find something that meant a great deal to us.

  • Stayed: October 2013, travelled with family
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Thank krisans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2013

Stayed for a week. Breakfast was more than bagels and waffles. Coffee never ran out all day! Cookies were out for the afternoon/evening. A nice touch...they were really good too! Had a "happy hour" on Wednesday, pleasant touch.
The best part of the hotel though was the staff. They all remembered who you were, and went out of there way to help. They could answer any question you had about Austin. Everyone seemed to care about making the hotel clean, and the stay nice.
Near a mall, drive very small distance to eat. Walmart, target close. Makes it nice because microwave, and fridge in room. Beds were comfy, and very clean.
Hard to find from south, go right on last exit before toll road! Texas roads suck! You can't go wrong staying here!

  • Stayed: October 2013, travelled with family
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Thank NewburghMJB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites Austin NW/Lakeline Mall

Address: 10701 Lakeline Mall Dr, Austin, TX 78717-5985
Phone Number:
Region: United States > Texas > Austin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotel in Austin
#42 Business Hotel in Austin
#49 Romantic Hotel in Austin
Price Range: £70 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Austin NW/Lakeline Mall 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Austin Cedar Park Lakeline Hotel Austin
La Quinta Inn And Suites Austin Cedar Park Lakeline
La Quinta Inn & Suites Austin NW/Lakeline Mall Texas

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