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“Sexy Hotel!!”
Review of W Austin

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W Austin
Ranked #19 of 201 Hotels in Austin
Certificate of Excellence
GreenLeadersGold level
Reviewed 9 July 2012

Wow this W has got to be the finest Starwood property in North America. I stayed one night for a girls get away weekend and this hotel exceeded our expectations. The room was huge, filled with Bliss products and other lux items. Bed was super comfy and room was quiet. Staff from top to bottom are amazing. Spend a few hours at the pool and enjoyed every minute. The pool is situated so the hotel blocks the sun and you can relax and enjoy yourself without dying from the heat. Chic bar and gathering area with great drinks and wine. I'm so lucky to have be able to stay here. Great location to popular sites and bars.

Room Tip: Two queen room was huge. Plenty of room if you want to jam 4 into one room.
  • Stayed: July 2012, travelled with friends
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Thank Patty G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WAustinMgr, General Manager at W Austin, responded to this reviewResponded 31 July 2012

Patty,
Thank you so much for your recent review of the W Austin. As a Trip Advisor senior contributor, your feedback is so appreciated. I am thrilled to hear that you enjoyed your stay and enjoyed our in-room amenities like the Bliss products and the atmosphere of our Living Room bars. Thank you again for your review, we look forward to welcoming you back again soon!

Warm Regards,
Drew McQuade

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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932 - 938 of 1,206 reviews

Reviewed 9 July 2012

Whenever we travel, we are extremely selective about where we stay. Finally, in Austin, we have found modern decor, excellent customer service, good location and nice lounge to have cocktails.
Cleanliness is a must and this hotel passes my "white-glove" test.
Who could ask for more???

Room Tip: A city view room is worth the extra $,
  • Stayed: September 2011, travelled as a couple
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Thank Mrs_DDHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2012

My all time favorite hotel for several reasons: 1.The Room...We stayed in the King Bed terrace room on the 4th floor overlooking the pool and a slight view of the lake. So plush and cozy. 2. The bars and restaurants...Fantasticly cool and unique with great service. 3. The staff...treated like someone special from the time we valet parked our truck to until we left at the end of our 1 night stay. 4. The pool with poolside dining and drinks with comfy recliners and cabanas with flat screen TV's in them...if people watching isn't enough for you. (Must reserve these). Definitely recommend for any occasion business or pleasure.

Room Tip: 4th floor with balcony over looking the pool. There are only 5 or 6 of these special rooms and they...
  • Stayed: June 2012, travelled as a couple
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Thank LMHO2523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2012

Had a great time at the spa and pool with friends. Definitely a great place to go to relax and get away for the weekend!

  • Stayed: March 2012, travelled with friends
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Thank anmold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2012

Great property and staff in a great location. As other reviewers have stated this place is swanky and has great decor. I stayed Thursday to Sunday and every the Living Room was very busy with lots of good looking people-not a real surprise. It's definitely a "place to be seen" crowd. The staff is very attentive and friendly. I reserved a cabana on Saturday and had some friends visit. The W pool is a fun scene and the staff was fantastic in their prompt service. Brittney/Andrea/Haley? You all rock! The location is perfect right in the heart of the 2nd st. district. Walking distance to many great restaurants: Lamberts, La Condessa, etc... Also, easy to get to Barton Springs for a swim or the hike and bike trail for a nice run. And your <5 minutes to many other hot spots: West 6th st. SOCO, etc... I went for a run on the trail and as I passed the lobby on my way back to the room an attentive attendant noticed and promptly provided me with a couple of bottled waters-this exemplifies the attention to detail and overall fantastic experience. Drew/Joanna-thanks again!

  • Stayed: July 2012, travelled with friends
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Thank Lawrence S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2012

My wife and I stayed at the W Austin July 5 thru July 8. From beginning to end we were treated kindly and quickly. We were upgraded to a Spectacular King room, had a bottle of Proseco waiting for us, and were met with all questions answered helpfully and promptly. Tip: eat at Parkside on 6th... the best quality eatery in Austin without pretense. We didn't watch any TV the first few nights, but the last one we wanted to watch some before sleeping as we had an early checkout on Sunday. The TV didn't work though! I spoke to the front desk who called some engineers. Two minutes later Jeff and Noel, from Engineering, knocked on my door to help. They assessed the issue, nicely asked how my wife and my stay has been, and fixed the problem. They were excellent ambassadors for what the W strives to be: the absolutely best customer service hotel out there. This was our first time, and not our last after this experience.

  • Stayed: July 2012, travelled as a couple
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Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2012

This is my second trip back to Austin and have stayed at the W both times. The location in awesome, the level of service is unparalleled to anywhere else, and the rooms are always clean. Highly recommend to spend some time at The Wet Deck pool area on the 4th floor. Evan, Brittany, Herb, and Austin are all stellar bartenders and really made my stay that much better. The room rates may be on the high side but you get what you pay for and the W doesn't disappoint.

  • Stayed: July 2012
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Thank Smr_rrhs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about W Austin

Address: 200 Lavaca St, Austin, TX 78701-3928
Phone Number:
Region: United States > Texas > Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Austin
#3 Spa Hotel in Austin
#7 Romantic Hotel in Austin
#9 Luxury Hotel in Austin
#11 Business Hotel in Austin
#30 Family Hotel in Austin
Price Range: £239 - £507 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W Austin 4*
Number of rooms: 251
Official Description (provided by the hotel):
Our hotel, located in downtown Austin, is next door to the famed Austin City Limits music venue. Our boutique hotel rooms are stylish and comfortable, we also offer over 10,000 sqft of event space. ... more   less 
Reservation Options:
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Also Known As:
w Austin Hotel Austin
W Austin Texas

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