The W Austin is a mixed property of residences and hotel, thus the the lower floors are reserved for the Hotel up to floor 16. The property features a variety of accommodations, this time around I was upgraded using a Starwood Suites night award to a Corner Room Suite. The Suite features a living room with a large L shaped couch, large working desk (uncomfortable desk chair) that runs into the open bathroom (Sink, Shower Stall, Soaking Tub) and a separate toilet area and the corner of the Suite is the bedroom area. As you would expect at the W the style is Contemporary however in this property not always functional. Example the bedroom which is tight for space and has no draw space in the night stands, nor the closet that contains just two baskets. Special lighting is abound in the Suite with bed board lights, and shelf lights in the living room that add a nice softer touch /glow . The sinking tub is always a welcome touch, and overlooks downtown Austin via a larger picture window next to it. The suite was well maintained/cleaned however when they serviced it for my stay they forgot to replenish /replace wash cloths, shampoo, water. Enough on the suite lets talk about the rest of the hotel property...Arrival was good with dropping my car off with the Valet /Wheels staff, and welcome desk offered a friendly caring touch. The rest of the property is laid out such that it is a maze ...The "Cafe" is located in the living room area (this is where continental breakfast is served and cocktails/snacks later in the day) it fills up fast especially in the evening and has adjacent to it a library room. A bar is also off these two rooms called SIP and a restaurant behind it called Trace. I did have breakfast daily at Trace which had a good full breakfast offering , although the service was spotty my second visit despite being one of only a few customers there. The Fit gym is large and complete in offering a great work out experience. As it was very cold during my stay did not take advantage of the pool areas which are expansive. As a loyal lifetime SPG Platinum guest I have visited many other W properties and would rate this as average at best, and question the real value paid for a luxury hotel which to me is not to experience concerns, omissions, shortcomings, etc. The wow factor was just not there and doubtful that I would return to this property. They are building a new JD Marriott downtown Austin perhaps that will drive more competition......
- Official Description (provided by the hotel):
- Our hotel, located in downtown Austin, is next door to the famed Austin City Limits music venue. Our boutique hotel rooms are stylish and comfortable, we also offer over 10,000 sqft of event space. ... more less
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- Also Known As:
- w Austin Hotel Austin
- W Austin Texas