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“Thoroughly enjoyed our stay here.”

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InterContinental Stephen F. Austin
Ranked #12 of 201 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
Berkeley, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Thoroughly enjoyed our stay here.”
Reviewed 3 February 2014

The hotel is expensive but the service/hospitality, rooms, location, etc. were worth the price
(and I am not easy to please). It was a splurge for us but we're so happy we stayed there.

Example: we brought back food from dinner and asked if the hotel had a place to refrigerate it. Solution: they brought a small refrigerator to our room!!!!!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Georgia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review, 10 February 2014
We are thrilled that you decided to "splurge", and found us worth it! We appreciate the kindness with this review and are so pleased to have lived up to your expectations. Take care and hope to see you again real soon!
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993 reviews from our community

Traveller rating
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134
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (222)
Date | Rating
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English first
Limerick, Ireland
Level Contributor
457 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 398 helpful votes
Reviewed 3 February 2014

Good location, good staff, nice clean 7 well run.
Only niggle is that the Room Rate shot up from €179 to €404 on the last night for no apparent reason especially as occupancy appeared very low on the floor i was on.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Loo99car
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review, 4 February 2014
Thank you very much for taking time to prepare your feedback, all the way from gorgeous Limerick, Ireland! I can't tell you at this point, why your rate changed, but I CAN say that we have an excellent front desk staff who would have been more than happy to tackle your questions. Please don't hesitate to let us know if there is something bothering you. We are here for you, Loo99car! And we sure appreciate your shout-outs about staff and location; we are very lucky to be within walking distance of so many Austin eateries, businesses and music! Thank you again and hope to see you again the next time you are in Texas!
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Minnesota
Level Contributor
134 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 2 February 2014

This is an historic hotel in the center of Austin that has been redone. Unlike many other "historic" hotels that have have a facelift but really remain out of date, this place is really very nice, retaining its history while offering an excellent experience for today's traveler. Service is excellent, and my room was very nice. Not the largest, but it was well equipped, nice TV, outlets everywhere, and the bathroom (while smallish) was well designed. Excellent fitness center in the basement with lockers/showers. Great location as others have mentioned. Definitely would stay here again.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank roadwarrierMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review, 4 February 2014
Greetings RoadwarriorMD, from sunny Austin! I see you're from Minnesota; hope the weather was cooperative while you were here and proved to be a welcome respite from chilly MN! I wanted to thank you for this great 4 Star review and your recommendation. We sure appreciate it and hope you come back to see us again in the very near future. Take care.
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New York
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 30 January 2014

Everything about our long weekend stay at the hotel was brilliant. From the large bedroom, good bar, and wonderful staff, we had a very enjoyable stay and have already recommended it to friends.

The staff are excellent throughout. I believe Karl checked us in and Rivaldo helped us with our bags - both were excellent.

The hotel itself is about a $35 cab ride from the airport and in a really good location. We were able to walk to SoCo and along 6th Avenue to check out the attractions and night life. The Capitol Building is a few blocks up the road. UT is about a 20 minute walk away with lots of buses nearby if needed.

Can't say enough good things about this place.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review, 4 February 2014
Hi Dan from NY! What a great review, and thank you for the shout outs to our great staff Geraldo and (I believe you meant "Paul"). Both of them are simply fantastic and are part of why this property is so special. The next time you feel like taking a break from the beautiful Northeast, come back and see us! We'd love to have you back!
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Indianapolis, Indiana
2 reviews
Reviewed 29 January 2014

I recently stayed at this hotel for a business conference. I was there to assist my boss with the meeting and dealt with the greatest staff that I have ever come across. I want to give a big shout out and thank you to Sherie Tester, my point of contact at the hotel, she was always available and made sure we had everything we needed, as well as the catering staff: Albert Cortez, Veronica Martinez, and Juan Martinez for their outstanding customer service. I absolutely would stay there again be it for work on pleasure. If you want an outstanding group of people to make sure that you business meeting goes well, please go to the InterContinental.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kimberly L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review, 30 January 2014
Greetings from Austin, Kimberly L! We are absolutely humbled by your incredibly kind comments. And thank you too, for specifically mentioning some of our top-notch associates. Sherie, Juan, Albert and Victoria are all perfect examples of people who make our hotel special, always looking to provide that extra little "something" to make your stay more enjoyable. We are fortunate to work with them, and fortunate to have great guests such as yourself! Thank you again, and we sure hope to see you again the next time you venture out of Indianapolis headed to Austin, Texas!
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Cincinnati, Ohio
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 January 2014

I checked in today for a five day business meeting and the staff was great especially Madison at the front desk. She was very nice and friendly and made me feel welcome. My room is a suite which is great too. Clean and quiet looking forward to this stay! The hotel is one block from Trinity street where there are shops and many restarants and bars to choose from. I ate at the Iron Cactus for lunch Mexican food which was very good. I will eat there again.

Room Tip: My room is fine on the 8th floor.
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review, 29 January 2014
Hello David! You're absolutely right, Madison is the kind of person that makes our guests feel "at home" and we're real lucky to have her on our side! Hope to welcome you back soon to experience the hotel and more nearby eateries, including our in-house restaurant The Roaring Fork. Their Green Chili Mac and Cheese is outstanding!
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Level Contributor
269 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 25 January 2014 via mobile

I stayed here on a recent business trip. It's a lovely old hotel that's been beautifully restored. The room was fabulous. Front desk staff was courteous and helpful. Four blocks to the Texas Capitol grounds. Great eating spots nearby. Will stay again.

Stayed January 2014, travelled on business
Helpful?
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review, 29 January 2014
Thank you Robert, for sharing comments from your recent stay with us and for being such a supporter of the InterContinental Stephen F Austin! It's true, we do have an amazing team here, and our location just couldn't be better, so we appreciate your kind remarks and hope to be able to host you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Stephen F. Austin

Property: InterContinental Stephen F. Austin
Address: 701 Congress Avenue, Austin, TX 78701-3216
Phone Number:
Region: United States > Texas > Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Austin
#5 Luxury Hotel in Austin
#8 Romantic Hotel in Austin
#14 Green Hotel in Austin
#15 Family Hotel in Austin
Price Range (Based on Average Rates): ££
Hotel Class:4 star — InterContinental Stephen F. Austin 4*
Number of rooms: 189
Official Description (provided by the hotel):
Keeping it weird in style ever since we opened in 1924, thanks to the people of Austin who funded our construction! When we opened we were the tallest building in Austin at 10 stories tall. We have gotten a little taller, 15 stories currently, but the city has grown up around us over the years making us a hidden gem in the heart of downtown. We are located 1 block from 6th street, 3 blocks from the Capitol and walking distance to all the activities that make Austin the amazing city that it is. If you are looking for the true experience of Texas and Austin book a room with us. ... more   less 
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Also Known As:
Intercontinental Stephen f. Austin Hotel Austin
Intercontinental Austin
InterContinental Stephen F. Austin Texas

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