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“Great location, good sized rooms, great service”

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Staybridge Suites Austin Arboretum
Ranked #65 of 200 Hotels in Austin
Certificate of Excellence
Level Contributor
192 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
“Great location, good sized rooms, great service”
4 of 5 bubbles Reviewed 2 September 2011

This is a clean hotel in a great location with excellent service. I will be visiting again in my return trips.

Location: It is just blocks from two major highways (360 and Mopac), has lots of restaurants and shopping nearby, and is a great part of Austin. Walking one block gets you to several restaurants.

Rooms: The rooms are in a suite configuration with a small kitchen and living room in the first room, leading into a bedroom that has a bathroom attached. The rooms are spacious. The rooms are not necessarily modern or special, but they are certainly functional and clean.

Service: The front desk was occupied every time I saw it. The free breakfast had plenty of help. Although I didn't participate in the early evening reception, it smelled and looked good. When I asked the front desk for an unusual request, they jumped into action and took care of me.

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank brian796
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seanrussell, Front Office Manager at Staybridge Suites Austin Arboretum, responded to this review, 24 September 2011
Thank you very much for your review of our hotel. We always appreciate feed back from our guests and tripadvisor is a great sounding board for hotel guests. We are hppay you enjoyed your stay and we pride ourselves on our customer service so it makes us very proud that the front desk was so prompt to help you upon request. With our scheduled renovations for 2012 our rooms will have a much more moderen feel and hope you will stay with us again to see the change. Thank you again for your review.

Sincerely,
Sean Russell
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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238 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Plano, Texas
Level Contributor
101 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 31 August 2011

I am a clean-freak and this place really passes the test. If the pillows had been plumper, it would have been 5-star. The staff is friendly and helpful, there is a Whole Foods store within a 3 minute drive to pick up gourmet food and dine in - there's a full kitchen in the room. We had a bedroom with a King bed, a doublesleeper sofa, comfy chair and small dining table, too. The shower was great and the bath amenities were very nice, too.
The breafast included waffles, link sausages, eggs, cereals, fruit, a choice of coffees (all day), breads/bagels/muffins - really nice!

A great place and neighborhood for families and business people, too.
Free WiFi and newspapers!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Leeanne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seanrussell, Front Office Manager at Staybridge Suites Austin Arboretum, responded to this review, 24 September 2011
Thank you so much for your review of our hotel. We strive to make our guest feel like home and we are so happy to be your home away from home. Our staff loves to hear feed back from guest, positive or negative, and we are so happy you found us to your high standards. Thank you again and next time we'll get you extra pillows. :)

Sincerly,
Sean Russell
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntsville, Tx
2 reviews
5 of 5 bubbles Reviewed 3 August 2011

My family recently spent 4 nights at this hotel. To say it was a wonderful experience would be an understatement. The hotel was in a great location, it was clean, the beds were comfortable and the suites, which included a kitchen, were very roomy. We were in Austin for our son’s wedding reception and because we had several family groups coming in from out of state, I contacted Jessica, Group Sales Manager, several months in advance to arrange for a group rate. She was extremely professional and helpful not only when the initial arrangements were made but all the way through until we checked in. At that point the outstanding staff of the hotel took over. Without exception, everyone we dealt with was pleasant, helpful and went out of their way to make our stay as comfortable as possible. In addition to the great staff and comfortable suites, breakfast each morning was plentiful, fresh and delicious. We also enjoyed the evening reception which the hotel offers Tuesday through Thursday. We were extremely happy with Staybridge Suites Austin Arboretum and wholeheartedly recommend it to anyone staying in the North Austin area whether for business or pleasure.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank KathyHuntsville_TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seanrussell, Front Office Manager at Staybridge Suites Austin Arboretum, responded to this review, 8 August 2011
Thank you so much for your great review of our hotel! We are so glad you and your family enjoyed your stay and you took the time to say such nice things about our hotel. We constantly strive to make our property the most comfortable, and relaxing environment for our guest and we look forward to having you stay with us again in the near future. Thank you again.

Sincerely,
Sean Russell
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 30 July 2011

Stayed here 2 nights - staff very accomodating arranging adjoining rooms with my senior parents. Rooms were very large & loved the sitting area & mini kitchen. My folk's accessible room was very spacious with plenty of room for their walkers. If your destination is The Domain, it is just across the highway & downtown on the weekend is a 10-15 minute drive away

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank elainelynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 29 July 2011

I had never stayed at a Staybridge before. The breakfast was huge and the happy hour food was enough that I didn't need dinner. The pool was small but clean and secure and I sat outside reading my book completely relaxed.

  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank pfcruz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 27 July 2011

I spent three nights here for business recently. I was pleased with the cleanliness of the room, the size of the room, and the fact that it had a kitchenette.

The service was great. I had a suit cleaned when I arrived and it came back the same day and the cleaning was excellent. we asked the hotel desk clerk for recommendations for dinner and she was friendly and helpful.

The only negative was that the beds were not all that comfortable. I recently stayed at a Hampton Inn and found the bed far more comfortable there.

  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank PittsburghPhotog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Tx
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 19 July 2011

My family of five ( including 3 teens) stayed at this hotel for 4 nights and had a great time! The rooms are spacious with plenty of storage areas.The beds were very comfortable! The hotel and grounds where very clean and well kept. There is a nice pool and game court (basketball, tennis,etc-equipment at the front desk) along with a patio area and grilling area. there is an library area with two computers and some board games and books. Breakfast was really good and not too crowded. The front desk was very helpful as was everyone else I spoke with. Close by there is a Target, Sam's Club and Spouts. also just a 5 mintue drive from the hotel is a beautiful shopping area/mall called "The Domain" and a yummy burger place, "Mighty Fine". One more plus was that our dog was able to stay with us! My only complaint was that the hallways were kinda hot....of course we are in Texas in July.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank PattiDallas_Tx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seanrussell, Manager at Staybridge Suites Austin Arboretum, responded to this review, 20 July 2011
Thank you so much for your kind comments. We appreciate when guest are kind enough to review us on Trip advisor and also love when we are given such high praise. We are glad you enjoyed the amenities we provide and hope to have you, your loved ones, and friends stay with us far into the future. Thank you again, and we will work on the July heat for you.

Sincerely,

Sean Russell
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Staybridge Suites Austin Arboretum

Property: Staybridge Suites Austin Arboretum
Address: 10201 Stonelake Blvd, Austin, TX 78759-5734
Phone Number:
Region: United States > Texas > Austin > Northwest Austin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Austin
#22 Business Hotel in Austin
#25 Romantic Hotel in Austin
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Staybridge Suites Austin Arboretum 3*
Number of rooms: 121
Official Description (provided by the hotel):
The Staybridge Suites Hotel Austin Arboretum is the answer to Austin business traveler's dreams! Perfect for corporate relocation, an extended stay or leisure travel group! Find a perfect floor plan to suit you! Enjoy the comforts of home including complimentary breakfast and evening Sundowner Receptions. Our suites feature fully equipped kitchens with free high-speed and wireless Internet. Major employers IBM, 3M, Cisco Systems, Motorola, AT&T, and Apple are minutes away. Our location is accessible from Mopac (Loop 1), Hwy 183 N and Capital of Texas Hwy (360). The Staybridge Suites Austin Arboretum Hotel is near the upscale Arboretum Area of NW Austin. Our NW Austin all-suites hotel is nestled in the foothills of the lush hill country setting that Austin is well known for. Staybridge Suites is within 2 blocks of the Arboretum Mall for fine dining and outdoor shopping. We are within 2 blocks of the new Domain Mall, where guests can stroll through the luxurious shops and fine eateries. Staybridge Suites is a prime location, only 9 miles from the University of Texas at Austin (UT), Royal Memorial Stadium home of UT Athletics and Disch Falk Baseball , minutes from Austin s famous 6th Street Entertainment and a short drive to the natural beauty of Zilker Park. ... more   less 
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Also Known As:
Staybridge Suites Austin Arboretum Hotel Austin
Austin Staybridge Suites
Staybridge Suites Austin Arboretum Texas

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