We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great service and great value”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Staybridge Suites Austin Arboretum
Ranked #66 of 203 Hotels in Austin
Certificate of Excellence
Austin
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great service and great value”
Reviewed 15 June 2014

We were booked at another hotel in Austin and arrived only to find that they had "oversold" and did not have the accommodations they had confirmed us for--nor were they helpful at locating other accommodations for us (at 7 pm on a Saturday). We basically tried a couple of nearby hotels hoping to find room, but then just happened into the Staybridge --same nice area of town. We walked in to ask about a room and the front desk supervisor, Jeff, could not have been nicer! He quickly understood the situation, welcomed us, got us a great room rate, and soon we were in a perfectly comfortable, clean suite just right for two. We had a great stay-- lots of good restaurants they recommended nearby for dinner--slept well and had a very satisfying complimentary breakfast the next morning. The hotel is attractive, quiet, and clean. We want to go back just to spend a weekend and hang out now--and it was so reasonable that we plan to. Great value.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Meredith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary R, Front desk agent at Staybridge Suites Austin Arboretum, responded to this review, 21 June 2014
Thank you for taking the time to write us a review about our property and staff. We are glad to hear that Jeff was able to help turn your weekend around! We look forward to serving you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

241 reviews from our community

Traveller rating
    150
    75
    10
    3
    3
See reviews for
83
48
13
66
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Austin, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 June 2014

We were staying in the Arboretum area after a full day of wine tours and having fun, planning on an evening of relaxing, eating and catching up. We had a reservation at a nearby Holiday Inn. When we arrived there, they did not have the room we reserved and they offered no help in finding us any kind of alternative except to tell us" we are overbooked". Left without a place to stay, we literally went from one hotel to another, looking for a room. After many "sorry, we are booked solid" responses, we drove into this property. We were greeted by Jeff Selby, who heard our plight and not only fixed us up with a room, but at a much better price! He was kind, efficient and saved our girlfriend weekend. The room was clean, nicely laid out, with everything we needed to complete our trip ... Jeff turned what was about to be a disaster into a great evening. We will be coming back our next trip. Nice place for the price and great location.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dilbur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary R, Front desk agent at Staybridge Suites Austin Arboretum, responded to this review, 21 June 2014
Thank you for taking the time to tell us about your experience. Our staff strives to meet and exceed our guests' expectations and we are thrilled to hear that Jeff was able to save you trip! We look forward to serving you in the future. Thanks again for the review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
405 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 287 helpful votes
Reviewed 11 June 2014

Stayed here for a conference in Austin for the weekend. Booked it through Priceline bidding. It's an interesting location, in that it sits off of the busy highways nearby, so it's quieter than most of the hotels in the area.

Safe, nicely landscaped and some nice amenities. We enjoyed sitting out by the pool late at night and well into the morning chatting without feeling like we were bothering anyone. The lighting was soft and welcoming, the trees covered the entire back area with nice paths, tables spread out so you could have a conversation and not feel like others could listen in. (Important for us because we were discussing business)

The interior area was more like a B&B with tables, chairs, couches, a library, little nook areas spread out and a flat screen TV. The breakfast was generous. Hot items like eggs, sausage and waffles, plus breads, cereals and juices along with oatmeal with toppings, yogurt and fruit, made it a more rounded breakfast not loaded with only carbs like most free hotel continental breakfasts.

The rooms were comfortable and relaxing. We had a small kitchen with a full fridge, stove, microwave and a real full pot coffee maker. You could make your own ice, make a simple meal, or hit up a nearby Sprouts, Wholefoods, or The Garden Spot, which has healthy takeaway food you simply heat up and eat. These are within blocks of the hotel. That was a nice bonus for us.

There's also a huge selection of dining options in the area within a mile of the place. Nice upscale choices like Truluck's, Iron Cactus, and many nice dining choices at the Domain nearby, as well as several fast-food options like McDonalds, Schlotzky's, Taco Cabana. The lobby also has junk food in their small pantry shop next to the office that we raided for Hagan Daaz ice-cream late one night.

The hotel was quiet, the staff somewhat friendly. My only complaint is that when we arrived, they wouldn't honor our request for a room with two double beds. My travel companion had to sleep on the couch, which was small, uncomfortable and unnecessary, as the hotel wasn't at full capacity. If they had been more accommodating, my rating may have been higher.

Also, at the price we paid for the room (well over $100/night) they don't offer daily maid service. I thought that was really odd. I get they are a Suites hotel, but as a business traveler, I hated coming back to the room after a long day working and have the beds unmade and the room messy. Not very thoughtful or professional in my opinion.

Room Tip: Ask for a room that is on the backside. Elevator makes it easy to load/unload.
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TallyHoHoHo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary R, Front desk agent at Staybridge Suites Austin Arboretum, responded to this review, 18 June 2014
We would like to start by thanking you for taking the time to write us a review. We appreciate hearing back from our guests. We apologize that the room priceline booked you didn't meet your needs. Housekeeping does light touches during the week but on the weekend it is by request only. Please let us know if you require this service on your next visit. We look forward to serving you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas
1 review
Reviewed 8 June 2014

Our baseball team stayed there after a tournament. We arrived very late at night. All paperwork was ready when we arrived so check-in was quick. We had to leave very early the next morning for a game so the front desk offered to have breakfast bags ready for our boys to grab on the way out. They even put a good luck sign out in the lobby for them. Great service, friendly staff, and clean rooms! Thank you!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ankj14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary R, Front desk agent at Staybridge Suites Austin Arboretum, responded to this review, 15 June 2014
Thank you for the kind words! We strive to meet and exceed our guests' expectations and are thrilled to hear you all enjoyed your stay. Thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 May 2014

Stayed Christmas Eve night and Christmas night to be close to son's apartment for gatherings. Booked thru last minute travel club (LMTC) but initially had wrong hotel which arboretum group fixed WITHOUT a hitch !!! LMTC allowed chg so all was well for visit. GREAT value for holiday weekend with good breakfast selection and friendly staff. Didn't take advantage of evening perks but offered. Would stay again and PROBABLY will if can book with value price !!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hardinview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary R, Front desk agent at Staybridge Suites Austin Arboretum, responded to this review, 4 June 2014
Our staff is thrilled to hear that you and your family enjoyed the holiday weekend! We would like to thank you for the kind review and hope to serve you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
TX
Level Contributor
91 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 16 May 2014

Nice wooded setting, comfortable rooms and fabulous backyard / pool area to kick back in. Lots of food choices nearby, also a movie theater. Front desk staff is very welcoming. Special thanks to Bianca, Andrea and Isaac for making our stay comfortable.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ALTX01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary R, Front desk agent at Staybridge Suites Austin Arboretum, responded to this review, 27 May 2014
Thank you the kind review! Our staff works hard to meet and exceed our guest expectations. We appreciate you, taking the time to recognize them!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas, United States
2 reviews
Reviewed 4 May 2014 via mobile

I have never felt such a warm welcome and more at home than at this gem of a hotel in the arboretum in austin Texas..I had previously stayed here a couple years back and I was surprised that most of the staff was the same and they remembered me and welcomed back with sincere smiles and I believe happy employees......people that are happy at their place of work......amazing...what a refreshing surprise....the property had a minor facelift updating the common areas in all the right places. The grounds spic and span and the service rivaled that of any four or five star hotel I have ever stayed with....SUPER IMPRESSED MANAGEMENT.....I HOPE YOUR WELL COMPENSATED BECAUSE YOU HAVE YOURSELF A SMOOTH SAILING SHIP KEEP UP THE GREAT WORK.....CAUSE IM READY TO MOVE BACK IN.....LOL.....THANKS AGAIN FOR GOING ABOVE AND BEYOND.....YOU ALL DESERVE A RAISE!!!!!!

Stayed May 2014, travelled with friends
Helpful?
Thank Tegan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary R, Front desk agent at Staybridge Suites Austin Arboretum, responded to this review, 4 June 2014
We want start of by thanking you for taking the time to write us a review. Our staff always looks forward to seeing familiar faces and we hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Austin hotels
Northwest Austin
HYATT house Austin / Arboretum
Northwest Austin
Homewood Suites by Hilton Austin-Arboretum / NW
Northwest Austin
Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area
Show Prices
Show Prices
Show Prices
Northwest Austin
Hampton Inn Austin - Arboretum Northwest
Northwest Austin
Embassy Suites by Hilton Austin Arboretum
Show Prices
Show Prices
Show Prices

Been to Staybridge Suites Austin Arboretum? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Staybridge Suites Austin Arboretum

Property: Staybridge Suites Austin Arboretum
Address: 10201 Stonelake Blvd, Austin, TX 78759-5734
Phone Number:
Region: United States > Texas > Austin > Northwest Austin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Austin
#22 Business Hotel in Austin
#25 Romantic Hotel in Austin
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Staybridge Suites Austin Arboretum 3*
Number of rooms: 121
Official Description (provided by the hotel):
The Staybridge Suites Hotel Austin Arboretum is the answer to Austin business traveler's dreams! Perfect for corporate relocation, an extended stay or leisure travel group! Find a perfect floor plan to suit you! Enjoy the comforts of home including complimentary breakfast and evening Sundowner Receptions. Our suites feature fully equipped kitchens with free high-speed and wireless Internet. Major employers IBM, 3M, Cisco Systems, Motorola, AT&T, and Apple are minutes away. Our location is accessible from Mopac (Loop 1), Hwy 183 N and Capital of Texas Hwy (360). The Staybridge Suites Austin Arboretum Hotel is near the upscale Arboretum Area of NW Austin. Our NW Austin all-suites hotel is nestled in the foothills of the lush hill country setting that Austin is well known for. Staybridge Suites is within 2 blocks of the Arboretum Mall for fine dining and outdoor shopping. We are within 2 blocks of the new Domain Mall, where guests can stroll through the luxurious shops and fine eateries. Staybridge Suites is a prime location, only 9 miles from the University of Texas at Austin (UT), Royal Memorial Stadium home of UT Athletics and Disch Falk Baseball , minutes from Austin s famous 6th Street Entertainment and a short drive to the natural beauty of Zilker Park. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), IHG, Booking.com, Priceline, Expedia, Hotels.com, Ebookers, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HRS, getaroom.com, HotelQuickly and Cancelon so you can book your Staybridge Suites Austin Arboretum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Staybridge Suites Austin Arboretum Hotel Austin
Austin Staybridge Suites
Staybridge Suites Austin Arboretum Texas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing