It was a great hotel for the price you pay. The location of the hotel was also very convenient. I stayed 2 nights and booked directly through their website with a 20% off discount for each night. At check out, I had to remind the clerk of the 20% off discount. When I recalculated the charges, they had still charged me $40 more than the actual amount I should've owed. The clerk came up with several excuses as to why this was and then proceeded to tell me that my discount was only for one night. So, I pulled up an email showing the actual price I owed and the discount for 2 nights directly from their website and was finally given my money back. This made check-out very long and inconvenient.
- Official Description (provided by the hotel):
- Parking Fees: 1-6 night stays: $10/night 7+ nights: $5/night ... more less
- Reservation Options:
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- Also Known As:
- Extended Stayamerica Austin - Downtown -Town Lake Hotel Austin
- Extended Stay America - Austin - Downtown - 6th St. Texas
- Extended Stay Austin
- Austin Extended Stay