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“concert stay” 4 of 5 bubbles
Review of Hampton Inn & Suites Austin - Airport

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Hampton Inn & Suites Austin - Airport
Ranked #40 of 197 Hotels in Austin
Certificate of Excellence
Springfield, United States
1 review
“concert stay”
4 of 5 bubbles Reviewed 8 June 2014

Close enough to airport, city and Austin 360 theater. Driving my own rental car, the entry road is a little hard to find the first time in the dark. It could use better, bigger and brighter signs from the main roads. Good value stay for out of town folks.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Fon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve H, Director of Sales at Hampton Inn & Suites Austin - Airport, responded to this review, 25 June 2014
Thank you for taking time to share your experience. We look forward to seeing you again for another 360 Amphitheatre concert..
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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461 reviews from our community

Traveller rating
    249
    127
    38
    32
    15
See reviews for
126
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167
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Lubbock, Texas
Level Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 4 June 2014

The direct flight from Austin to Orlando intrigued us enough to drive to Austin to fly out. Not being familiar with the Austin airport, I booked this one based on other reviews. I was not disappointed. The staff was excellent. They got us checked in and checked out in plenty of time to catch the flight. They gave us directions and some pointers for travelling. The facilities were top notch, and it was a great benefit having a convenience store right across the parking lot. We may have to return there just to stay at the hotel..

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Greg C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve H, Director of Sales at Hampton Inn & Suites Austin - Airport, responded to this review, 25 June 2014
Thank you for staying over with us and enjoying our close proximity to the airport. We look ofrward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shavano park, United States
1 review
5 of 5 bubbles Reviewed 4 June 2014

The hotel was great and in a convenient location to access and also to get to the Austin 360 Amphitheater for a concert. The staff were helpful and the place looked and smelled clean. Our room on the 5th floor was quiet.

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Kerry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve H, Director of Sales at Hampton Inn & Suites Austin - Airport, responded to this review, 25 June 2014
Great choice to enjoy a super concert at 360 and take advantage of our location. Thanks very much for your kind words.
Please visit again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
LaVernia, United States
2 reviews
5 of 5 bubbles Reviewed 28 May 2014

Excellent staff, good breakfast selections. Took advantage of stay and go with shuttle to and from the airport, great shuttle service for the drop off and pick up. If you like a firm mattress you will like the bed but I felt like I was sleeping on the carpet.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Jacquline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve H, Director of Sales at Hampton Inn & Suites Austin - Airport, responded to this review, 2 June 2014
Thank you for taking advantage of our popular park and fly program. Our easy access to the airport supplies all our guests the very best in saving time and being relaxed for a flight on business or pleasure
We appreciate you comments .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manalapan, New Jersey
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

The hotel offers everything that could be needed in a hotel. However, the Happy Hour is more than outstanding. There was wine and beer, salsa and chips, salad, and chicken fingers and mashed potatoes! Wow!

  • Stayed May 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve H, Director of Sales at Hampton Inn & Suites Austin - Airport, responded to this review, 2 June 2014
Our evening food and beverage program is one of the best features we offer, our guests tell us. We beleive added value and convenience is critical for today's busy traveller.
Thanks again for your comments.
Come again soon !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
Level Contributor
115 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 27 May 2014

This is an average hotel, its one of the older properties and that can be seen in many areas of the hotel. Its clean and works well as it being near the airport. There is buffet breakfast with limited hot selections and tea and coffee is available all day in the lobby. Some of the staff is helpful. One thing of note, there are no mini fridges in the rooms, so if there are leftovers from a meal and you want to bring them back and put in the fridge, its not an option. Also means you can't get cold water to drink in your room, unless you get ice from the vending machines at the end of the corridor..

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank arctush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve H, Director of Sales at Hampton Inn & Suites Austin - Airport, responded to this review, 2 June 2014
Thank you for taking time to provide your excellent point of view re our property and service. We are always working on improvement based on our guest's impresions of our hotel. We are reviewing carefully your commnets and will consider changes as time goes by to address your issues.
Thanks again for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chandler, Arizona
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 14 May 2014

Would recommend hotel to those needing a location nearer the airport than Austin attractions. Overall excellent staff. Room needed a bit of updating. Lobby and breakfast area are quite nice. Staff is for the most part exceptional. They provide service above and beyond. Clean rooms and excellent value for the money.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank ArizonaTravelerGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve H, Director of Sales at Hampton Inn & Suites Austin - Airport, responded to this review, 2 June 2014
We are pleased you took the time to provide feedback about your stay. Your comment regarding our guest rooms update is a good one and we are, in fact, planning in 2014 for a complete upgrade and design change of of our guest rooms.
We look forward to sharing that with you and all our guests later in the year.
Thanks again and come again, please.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Austin - Airport

Property: Hampton Inn & Suites Austin - Airport
Address: 7712 E Riverside Dr, Austin, TX 78744-1648
Phone Number:
Region: United States > Texas > Austin > South Austin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#39 Business Hotel in Austin
#49 Family Hotel in Austin
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Austin - Airport 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
Only one mile from the Austin Bergstrom International Airport, our Hampton Inn hotel is located off Highway 71 and provides you with a convenient while comfortable and clean stay. We offer free breakfast and complimentary WiFi to make you feel right at home. Want to visit Austin attractions? We are only a short drive away from the University of Texas Austin and the State Capitol. Visit the Hampton Inn and Suites Austin Airport hotel today. ... more   less 
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Also Known As:
Hampton Inn Austin - Airport Hotel Austin
Austin Hampton Inn
Hampton Inn & Suites Austin - Airport Texas

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