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Austin Marriott South
Ranked #52 of 201 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
Seattle
Level Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Recommend”
Reviewed 17 July 2012

We celebrated our honeymoon at a Marriott in downtown Austin and wanted to return for our 16 year anniversary, but the original property was sold to another hotel brand. Nevertheless, we decided to stay at this South Austin hotel based on positive reviews, good location, roomy suites, and excellent front desk staff. In fact, a phone call from Jeremy at the front desk to confirm our reservations a week in advance made our stay even better. He offered us a spacious king suite with French doors, a very large living and bar area, a roomy, elegant make-up table, and grand mirror and sink space. This is one of the largest suites we've been fortunate to book, and we didn't want to leave.

Room Tip: Upgrade to a large suite - it's worth the money.
See more room tips
  • Stayed November 2011, travelled as a couple
    • Value
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Helpful?
Thank M H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SarahMAustin, Sales Coordinator at Austin Marriott South, responded to this review, 27 July 2012
Thank you for such a wonderful review! Although we were not the original hotel for your honeymoon, we are so happy to hear that our hotel and staff made your anniversary just as special. I will be sure to share your great experience with our staff. We would love the chance to welcome you back on your next visit to Austin and for many more anniversaries to come!
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384 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (84)
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English first
Annapolis, Maryland
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 30 June 2012

Had been at another HORRIBLE hotel in Austin and checked out after one night. Picked this one because of the cheap price and were blown away at what we got. Jeremy Sherman checked us in and made us feel so comfortable and relaxed - as if he had known us forever. Rooms were spacious, cool and comfortable. They were not filling first floor rooms due to the yearly cricket inundation and Jeremy told us what to expect. Pool was indoor but they allow you to use the outdoor pool in the Marriott next door. This is in a complex with a number of Marriott hotels - offering something for everyone. Newly remodeled, inexpensive, friendly and I would recommend to anyone! Quick drive to downtown Austin, Minutes to Congress or 6th Streets, GREAT stay. Thanks for making us feel at home.

  • Stayed June 2012, travelled with friends
    • Value
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Helpful?
1 Thank poipoi29494
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Sales Coordinator at Austin Marriott South, responded to this review, 6 July 2012
We are so happy to hear that you enjoyed your stay and appreciate such a wonderful review. We are glad our staff made you feel comfortable and at home. I will be happy to relay the message, especially to Jeremy.

Our property is located in a cluster of Marriott hotels very close to the downtown area. We appreciate the compliments on our new renovations. Thank you for being so understanding with Texas' yearly cricket migration. We would love to welcome you back to our hotel on your next visit to Austin.
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Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 June 2012

The rooms are very cramped and inaccessible for families. I suggest you stay at The Westin, Hiltons, Other Marriotts, and Hyatts. Not a great stay.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Josh0318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Sales Coordinator at Austin Marriott South, responded to this review, 6 July 2012
We appreciate your feedback and will be happy to relay your concerns to Marriott for future properties. We will do our best on property to overcompensate with our service. We hope to welcome your back to Austin in the future.
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Waukesha, Wisconsin
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 16 June 2012 via mobile

I stayed here for three nights for a conference. My check in was very smooth and quick, and the front desk staff was very friendly.

The public areas of the hotel were very clean and inviting with free Wi-Fi in the lobby. My room was very spacious and comfortable. There were six pillows on the bed +2 in the closet so I had no problems finding just the right one.

The prices at the restaurant were surprisingly reasonable for hotel. there were also very good happy hour prices at the bar. The only two suggestions I would make regarding the bar would be to provide some kind of snack mix or chips, and have more seating for singles or couples. The seating area seem to be set up for larger groups of four or more.

I was very happy with this day, and look forward to returning to this property.

  • Stayed June 2012
    • Value
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Helpful?
Thank CaptainOzone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SarahMAustin, Sales Coordinator at Austin Marriott South, responded to this review, 19 June 2012
We appreciate you taking your time to send us such a great review. We are happy to hear we exceeded your expectations and that you enjoyed your stay with us. Our staff will be so glad to hear such positive feedback.

It's great to hear your room was comfortable and clean with plenty of pillows to chose from. We appreciate the suggestions regarding our restaurant and lounge. While it is standard operating procedure to have gourmet snack mix in our lounge, we apologize if it was not offered. I will be sure to voice your suggestions to the appropriate manager.

Thank you again! We hope your conference was a success and we look forward to welcoming you back in the future!
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Harker Heights, Texas
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 June 2012

Pros: Nicely renovated older hotel. Spacious conference rooms. Inviting front desk area. Really good full breakfast buffet (additional cost around $14). Clean rooms, new carpet, draperies, nicely updated bathroom with granite counter tops, and no mildew (pet peeve).
Very professional and friendly hotel staff - from the front desk to the wait-staff.


Cons: Wireless Internet is available in room for an additional charge of $12.95. Thankfully, I was able to tether using my cell phone.
Full-size beds rather than queen size beds - beds were a little too firm for my taste.
No vent in the bathroom, which means the mirrors fog up.

Pro/Con: The hotel is in a really nice location right on the access road, which provided great access to stores, restaurants, etc. Unfortunately, I could hear the highway noise while trying to sleep.

Our room was on the 4th floor and positioned over the lobby.

  • Stayed June 2012, travelled with family
    • Value
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Helpful?
Thank Jacks0n5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SarahMAustin, Sales Coordinator at Austin Marriott South, responded to this review, 11 June 2012
We appreciate you taking the time to respond. We are always happy to hear guest's positive comments about our hotel and renovations. We take pride in our staff and are glad to hear they were welcoming and friendly during your stay.

I will certainly bring your concerns to the appropriate manager's attention. We are close to the downtown entertainment district with easy access to the Interstate. If you prefer, we would be happy to place you in a room further away from the Interstate on your next visit.

We look forward to welcoming you to Austin again in the future!
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NYC
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 9 June 2012

Went to Austin for a bachelor party.

The good: Clean, standard rooms. Everything was relatively new. Great views. Close to downtown & just about everything we wanted to see. Nothing out of order. I would recommend this hotel for anyone who is looking for a good, clean, relatively cheap hotel. We asked for some last minute changes (basically cancelled a reservation at the very last second), they were extremely cool about it and didn't charge us even though they could have.

The bad: The hotel doesn't have much in the way of a gift shop, so if you need anything, you're walking a few blocks to a drug store. And... that's the worst thing i can say, which says a lot.

  • Stayed May 2012, travelled with friends
    • Value
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Helpful?
Thank RobNYC77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SarahMAustin, Sales Coordinator at Austin Marriott South, responded to this review, 11 June 2012
Thank you for taking the time to send us a review! We are glad to hear that you were pleased with our hotel. We will be sure to pass on the wonderful news to our staff.

We try to keep our hotel market fully stocked with the essentials. We apologize for the inconvenience of having to run to the drugstore nearby.

We hope you all had a great bachelor weekend and would love to welcome you back to Austin on your next visit.
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Austin, Texas
1 review
Reviewed 10 May 2012

I agree with Jonezy that the restaurant is above average for a Marriott. Layout is out of the 80's - long corridors a long way from the elevator. Conciege lounge food is poor, particularly for cocktail hour. Much better at other Marriott properties. Fitness center is dark, equipment is below average. Worst is the internet - nearly as bad as dial up. Staff's solution was to send maintenance to my room so he could tell me to call tech suppport.

Could be an OK property for families since there is a pool, but business travelers should stay away at all costs. Better options downtown, like the Residence Inn, at 2/3 of the price.

  • Stayed May 2012, travelled on business
    • Value
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Helpful?
Thank Greg C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SarahMAustin, Sales Coordinator at Austin Marriott South, responded to this review, 14 May 2012
Thank you very much for you response. We value each guest's opinion in order to help better our hotel. We are thrilled to hear that our restaurant was above average and are happy you enjoyed it.

Our hotel was completely renovated in 2007 and our fitness center just finished renovations last month. I understand your frustration with our long corridors and would be happy to reserve a room closer to the elevators on your next visit if you prefer.

I will be sure to address each concern to the appropriate department. We would love to be able to welcome you on your next visit to Austin and ensure your stay exceeds your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Austin Marriott South

Property: Austin Marriott South
Address: 4415 S Interstate 35, Austin, TX 78744-1802
Region: United States > Texas > Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Green Hotel in Austin
#40 Family Hotel in Austin
#51 Business Hotel in Austin
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Austin Marriott South 3.5*
Number of rooms: 211
Official Description (provided by the hotel):
Austin Marriott South sits just a short drive from the State Capitol, Austin’s exciting live-music scene on 6th Street, and Downtown Austin attractions. Our hotel in South Austin is perfect for business and leisure travelers who want to be close to it all. We offer guest rooms that feature a refrigerator, high-speed Internet Access, flat screen TVs, and luxury bedding. Austin Marriott South offers complimentary parking and features an on-site restaurant, the Limestone Lounge & Kitchen. Guests enjoy the convenience of being able to work out in our fitness room or take a dip in our indoor pool. We welcome you to stay with us at our comfortable and stylish hotel in South Austin, and to have everything you need for a wonderful stay in Texas. ... more   less 
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Also Known As:
Austin Marriott South Hotel Austin
Marriott Austin
Austin Marriott South Texas

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