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“Clean, good value!”

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Austin Marriott South
Ranked #53 of 201 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
Dallas, Texas
Level Contributor
13 reviews
7 hotel reviews
“Clean, good value!”
Reviewed 24 September 2012

We stayed here for a wedding and had a great experience. There were many recent college grads in the group and the staff were just as friendly and attentive to us as any other guest. The rooms were clean and well appointed. Great hotel and not too pricey!

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank TexasLex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SarahMAustin, Sales Coordinator at Austin Marriott South, responded to this review, 25 September 2012
We are so glad to hear you enjoyed your experience at our property and want to thank you for sending us your feedback. It is great to hear our staff was friendly and attentive. I will be sure to spread the news to all our staff. We hope you had a great time at the wedding and would love to welcome you back to Austin on your next visit!
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384 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
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English first
Saint Paul, Minnesota
Level Contributor
247 reviews
210 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
Reviewed 13 September 2012

This Marriott's a bit on the "tired" side -- public spaces are OK, but elevators had no air or air-conditioning (frankly, they were like a sauna). The place is just a little beat up and in need of a renovation. It's probably time for Marriott to "rebrand" this one as one of their other hotels (if it was a Hilton, they would've made it a Doubletree by now). However, Marriott already has a Courtyard, Residence Inn, Fairfield Inn, and Springhill Suites practically next door, so I'm not sure what they'd rebrand it to! On the "plus" side, front desk folks were efficient and competent and the rooms were standard for a Marriott.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FlyGuy47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SarahMAustin, Sales Coordinator at Austin Marriott South, responded to this review, 14 September 2012
We appreciate your response and value your opinion. We are happy to hear that our staff was friendly and met your expectations. Our hotel finished all renovations in 2009. We apologize for our warm elevators, we have been working with a specialist to get this fixed. We would love the opportunity to welcome you back to our hotel and will do our best on property to overcompensate with our service.
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Arlington, Texas
Level Contributor
96 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 9 September 2012

The hotel was easy to find and in a great location. Even in rush hour, it only took us 10 minutes to get to the Downtown area.

Room was clean and well-maintained. They have a nice (if pricey) little snack shop just off the front desk with sodas, chips, candy, ice cream, etc. Staff was friendly/helpful.

Got a great price on Hotwire at $76/night for a Fri/Sat/Sun stay. The one drawback was parking. There is a parking garage, but it wasn't noticeable from the front entrance. Parking in the outside lot is very difficult to find after 3pm or so.

I would definitely stay again. No opportunity to sample their food, but maybe next time.

Room Tip: Ask for a room that does not face the freeway.
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  • Stayed August 2012, travelled with friends
    • Value
    • Location
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    • Service
Helpful?
Thank Sarge56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SarahMAustin, Sales Coordinator at Austin Marriott South, responded to this review, 10 September 2012
Thank you for your response. We are so happy to hear you were able to navigate quickly to the downtown area even during rush hour traffic! We are glad your experience at our hotel was a pleasant one. Sounds like you got a great deal on the hotel booking site as well.

We apologize if the parking was an issue. We do offer complimentary garage and above ground parking and are also located in a cluster of Marriott hotels that offer extra parking as well. We are so glad to hear you enjoyed your stay and would love for you to be able to experience our delicious food from our Limestone Kitchen and Lounge on your next visit. We look forward to welcoming you back to Austin in the future.
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Kansas City, Missouri
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 5 September 2012

Have stayed at this Marriot about 12 times over the past year. The building and room are standard Marriott, working desk, sitting chair. Nothing out of the ordinary. The service get all god stars, they are consistently great. Food is a notch above standard Hotel offering. The concierge lounge has decent food offerings and the staff is great. Location is convenient to the freeway. Would recommend this hotel to others.

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank TravelingWithTheJone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SarahMAustin, Sales Coordinator at Austin Marriott South, responded to this review, 6 September 2012
We appreciate you taking the time to send us your feedback and would like to thank you for being a loyal guest to our property. We are happy to hear you rate our service with gold stars and that it is consistent throughout each stay. We would love to welcom you back to Austin on your next visit!
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DC
Level Contributor
51 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 27 August 2012

I recently completed two stays at the Austin Marriott South. I visit Austin regularly, and often stay downtown or north of the city, but decided to give this Marriott a try given the great AAA rate that is usually available.

The hotel has a lot going for it.

On the plus side:

- location is not bad, Easy highway access, and only about 4 miles from downtown
- it is a full service Marriott, co-located with other Marriott properties, including a Fairfield, a Courtyard, and a Springhill Suites and a Residence Inn. There is no full service Marriott downtown, although a JW Marriott is just commencing construction
- the staff was helpful and friendly
- free parking
- the lounge has a nice hot breakfast, and a decent happy hour, on weekdays
- the lobby and bar area feels fresh and rennovated
-the room was quiet

On the not so bad but not great side:

- the rooms are small and older. The carpet and beds and so on feel newer, but overall it feels like the 80's. I was on the concierge floor as an upgrade because of Platinum status, but there was nothing special about the room- small, small bathroom, plain white tub with white tiles. The room was clean, though it smelled like someone had just shampooed the carpeting. The only "amenity" in the concierge room was a single robe. Otherwise, it was just a room, and the view looked out over the roof in the middle.
- The gym is relatively small. There are two ellipticals and two treadmills, plus some free weights, but no weight machine circuit like at the Sheraton downtown. There is an indoor pool that looked clean. The gym was never crowded.

Would I stay there again? For the price that was pretty much lower than the Fairfield Inn next door, I would. For a typical full service price, there are better choices.

Room Tip: None of the rooms have great views- you have a choice of the highway, or industrial rooftops.
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  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank InHouseCounsel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SarahMAustin, Sales Coordinator at Austin Marriott South, responded to this review, 29 August 2012
We appreciate your feedback and are happy to hear you decided to stay at our hotel on your most recent visit. It is great to hear that you enjoyed your stay and were pleased with our accommodations. We take pride in being the only full-service Marriott in Austin with a concierge level. Access to this level includes: a key-access-only floor, robe, complimentary water and wireless internet, turndown service, i-Home docking station/alarm and access to the concierge lounge available Sunday night- Friday morning, which includes breakfast in the morning and light hors d'eouvres in the evening. We value you as a Platinum member and want to thank you for being loyal to the Marriott brand. We would love the chance to showcase our unique concierge amenities and welcome you back on your next visit to Austin.
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Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 August 2012

Booked a corner king suite. Furniture was 20+ years old, scratched up "hotel standard", with halfhearted repairs to the damage wrought over time. Trash on the floor, dripping stains on the doors, and staining on the bedding and adjacent furniture. Pullout sofa mattress once may've been 5" thick, now 2" thick pallet of springs. Amenities list an in-room safe as standard, but none in the room. Reception INSISTED there was one, but after searching our suite, and another one on the floor below, conceded that they don't have them in "every" room. We left rather than stay.
May have been nice in the 80's.

Room Tip: If you must go Marriott, there are newer choices (Spinghill Suites, Fairview, Courtyard, Residence...
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  • Stayed August 2012, travelled with family
    • Value
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    • Rooms
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Helpful?
Thank 0tt0d0g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SarahMAustin, Sales Coordinator at Austin Marriott South, responded to this review, 29 August 2012
We appreciate you taking the time to send us a review. Suggestions such as these help our hotel improve and better serve our guests. We are sorry to hear that you were not happy with the room you reserved and chose not to stay. We would love the opportunity to make it up to you and surpass your expectations.
Our hotel, inclusive of suites, completed all renovations in 2009 including brand new furniture. The design style followed was classic conservative. All of our standard sleeping rooms have safes, however, some of our suites are not equipped with them. We offer complimentary use of safe deposit boxes to all our guests. Your opinion is valued and we hope to welcome you back to Austin in the future.
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Detroit, Michigan
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 August 2012

*Disclaimer* I forgot to post my "detailed" review after the trip, so this will be as basic as they come, provided my limited memory....so, with that being said-overall great stay! The 2 things that immediately come to mind is that this hotel is "tucked" in the back, alongside a few other Marriott hotel, so it's easy to miss it, or go to the wrong property, if you're not really paying attention. Also, the property sits on the service drive of the expressway, so consider the (one way) rule. Short drive from the airport, nice lobby, courteous staff, clean rooms, great bed. I remember the shower to be a bit upscale-which was nice. Express check-in computer for our flight home that was located at the front desk was a plus.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank WeWannaGo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SarahMAustin, Sales Coordinator at Austin Marriott South, responded to this review, 28 August 2012
Thank you for taking the time to send us a review. We understand your concerns with visibilty of our hotel from the highway and have been working hard to improve our signage. We offer an alternative GPS address on our website that will also direct guests to our back entrance. We do apologize and for future visits the GPS address is 4404 Meinardus, Austin, TX 78744.
We are happy to hear you enjoyed our hotel and features during your stay. We would love the opportunity to welcome you back to Austin in the future.
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Additional Information about Austin Marriott South

Property: Austin Marriott South
Address: 4415 S Interstate 35, Austin, TX 78744-1802
Region: United States > Texas > Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Green Hotel in Austin
#40 Family Hotel in Austin
#51 Business Hotel in Austin
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Austin Marriott South 3.5*
Number of rooms: 211
Official Description (provided by the hotel):
Austin Marriott South sits just a short drive from the State Capitol, Austin’s exciting live-music scene on 6th Street, and Downtown Austin attractions. Our hotel in South Austin is perfect for business and leisure travelers who want to be close to it all. We offer guest rooms that feature a refrigerator, high-speed Internet Access, flat screen TVs, and luxury bedding. Austin Marriott South offers complimentary parking and features an on-site restaurant, the Limestone Lounge & Kitchen. Guests enjoy the convenience of being able to work out in our fitness room or take a dip in our indoor pool. We welcome you to stay with us at our comfortable and stylish hotel in South Austin, and to have everything you need for a wonderful stay in Texas. ... more   less 
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Also Known As:
Austin Marriott South Hotel Austin
Marriott Austin
Austin Marriott South Texas

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