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“Great hotel!”

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Austin Marriott South
Ranked #27 of 202 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
Houston, Texas
Level 3 Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great hotel!”
Reviewed 25 August 2013

We stayed here while moving our daughter in at St Edwards. We were looking for a hotel that was reasonably priced and far away from Bat Fest. We got a great rate and the rooms were very nice. They were nicely decorated and the WIFI is free! Everyone was very nice and we enjoyed out stay. My only complaint would be that the beds were a little hard for me (not for my husband though). We ate dinner and breakfast at the restaurant Limestone and the food was good. We would stay there again!

  • Stayed August 2013, travelled with family
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Helpful?
Thank kristifow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley M, Sales Coordinator at Austin Marriott South, responded to this review, 5 September 2013
Thank you for your recent stay at the Austin Marriott South! We appreciate you taking the time to write us a review. We are pleased that you enjoyed your stay and found our staff to be inviting. The hotel definitely has easy access to St. Edwards University, and we invite you to stay with us next time you visit Austin!
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464 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (102)
Date | Rating
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English first
Frisco, Texas
Level 3 Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 August 2013

Our stay was great! Kylie and the other front desk staff on Saturday night were so friendly and personable. They made sure we were comfortable and felt at home. I appreciated the friendly way they greeted my children and our family. The pool was fun and quiet as well as very clean. The room was spotless and very quiet. We will stay here whenever we come to visit our college student!
Convenient and comfy.... Much nicer than anywhere else we have stayed in the area!

Room Tip: Ask for the quieter side of the hotel away from the pool.
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  • Stayed August 2013, travelled with family
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Helpful?
Thank Amy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley M, Sales Coordinator at Austin Marriott South, responded to this review, 15 August 2013
Thank you for staying at the Austin Marriott South! We appreciate you taking a moment to write us a pleasant review on our kind staff. We look forward accommodating you all next time you are in Austin!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas
Level 5 Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 August 2013

My day started out awful. I had to call the hotel to cancel my reservations because of travel problems. The Front desk agent Brittany was very helpful and helped me to cancel the reservation with no penalty at all, in fact she advised me to call back in case I wanted to have the reservation reinstated. I thought that was very nice of her and the hotel to make that offer. I hung up.

10 minutes later I called back the Hotel and once again spoke with Brittany and advised her that my travel plans were back on and I asked if I could reinstate the original reservation which I had made about 2 months earlier at a very good rate. Of course I expected her to say yes but at a more expensive rate, I was very mistaken. Marriott honored the original reservation at the lower rate and I was extremely satisfied to say the least.

When I arrived I was greeted by who else, Brittany. We talked about the whole ordeal and she was so pleasant and understanding. My experience at this property was superb. The room was spacious and well appointed and the staff were very friendly and courteous. Every staff member went out of there way to greet you and offer their service to you. I felt so comfortable being there.

When in the Austin area again, I will definitely stay at The Marriott Austin South. Thank You Brittany.

Room Tip: My room was facing the rear of the Hotel and I had no complaint.
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  • Stayed July 2013, travelled as a couple
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Helpful?
Thank Rafael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley M, Sales Coordinator at Austin Marriott South, responded to this review, 5 August 2013
Thank you for taking time to write such pleasant feedback about our attentive staff. We are very glad that your travels brought you to the Austin Marriott South and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Twinsburg, Ohio
Level 6 Contributor
411 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 26 July 2013

I had a great check in experience. The staff was very friendly and I needed a few copies made for a presentation, without the time to find a Kinkos and not wanting to spend a fortune in the business center. The desk manager offered to make the copies for me. The room was very clean and nice. The internet was fast. I seldom eat in the hotel restaurants, so was very pleased with the food. Each time I entered the hotel or left the hotel the staff greeting me and seemed very attentive.

  • Stayed July 2013, travelled on business
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Helpful?
Thank Bruce C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley M, Sales Coordinator at Austin Marriott South, responded to this review, 5 August 2013
Thank you for your recent stay at the Austin Marriott South. We are pleased to hear that you had a pleasant stay with us. We welcome you back to our hotel next time your travels bring you to Austin!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ouarzazate, Morocco
Level 5 Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 July 2013

What a fabulous experience! I went to Austin with 13 other people on business. I must say, the staff were amongst the best and nicest I have ever encountered! The management did an outstanding job. The front desk manager, Brent Richardson, bent over backwards for us arranging dinner reservations for a fluid number of guests each evening at some of the nicest restaurants in Austin. I think he may have been a cat herder in a previous life! I can't say enough about the lovely treatment we received from everyone at this hotel, from the GM all the way down to bussers in the restaurant and lounge. Plus, shuttle service to and from downtown with more wonderful people as drivers. Thank you for making our week-long business trip truly a pleasure!
Oh - and the beds were SOOOOO comfortable as well. Quiet rooms, nice beds, good restaurant and fabulous people. If you get a chance, GO!

Room Tip: Ask for a room away from the freeway. Higher floors have better ambient light, if you are working fr...
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  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank capoppy55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley M, Sales Coordinator at Austin Marriott South, responded to this review, 25 July 2013
Thank you so much for staying with us and taking the time to write such a wonderful review about the Austin Marriott South. We are thrilled to hear from you that our team strived to work together to deliver you and your guests outstanding service! We cannot wait for you stay with us again in the future. We are at your service!
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Crosby, Texas, United States
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 July 2013

The staff is the greatest aspect of the place, always available and very helpful, friendly, and quick. The restaurant and bar near the lobby are open till midnight, great food but of course a little expensive. The lobby area it self is very pretty with nice decorations, the hotel also has a small gym and indoor heated pool that's 24/7. free parking garage underneath and a lot of parking around outside. The room itself was basic but nice, I spent a week there very comfortably. I would stay there again if I visit south Austin again.

Room Tip: gym/pool on second floor.
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  • Stayed July 2013, travelled on business
    • Value
    • Location
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Helpful?
1 Thank Nicholas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley M, Sales Coordinator at Austin Marriott South, responded to this review, 25 July 2013
Hi Nicholas! We are very glad to hear that you had an enjoyable stay with us. Thank you so much for taking the time to write such positive appraisal for our astounding staff here at Austin Marriott South. We are definitely looking forward to hosting you during your next visit to Austin!
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Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 July 2013

I had a fantastic stay last month and the service was quick and very satisfying. The management team and staff were pleasant and they made every process smooth and efficient. From now on this will be My hotel of choice for My trips to Austin, TX.

  • Stayed June 2013
    • Value
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Helpful?
1 Thank mcn08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley M, Sales Coordinator at Austin Marriott South, responded to this review, 11 July 2013
Thank you for recently staying with us and we glad to hear that your stay went very smooth. We are excited to host you on all of your upcoming stays in the future at the Austin Marriott South!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Austin Marriott South

Property: Austin Marriott South
Address: 4415 S Interstate 35, Austin, TX 78744-1802
Region: United States > Texas > Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Green Hotel in Austin
#40 Family Hotel in Austin
#51 Business Hotel in Austin
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Austin Marriott South 3.5*
Number of rooms: 211
Official Description (provided by the hotel):
Austin Marriott South sits just a short drive from the State Capitol, Austin’s exciting live-music scene on 6th Street, and Downtown Austin attractions. Our hotel in South Austin is perfect for business and leisure travelers who want to be close to it all. We offer guest rooms that feature a refrigerator, high-speed Internet Access, flat screen TVs, and luxury bedding. Austin Marriott South offers complimentary parking and features an on-site restaurant, the Limestone Lounge & Kitchen. Guests enjoy the convenience of being able to work out in our fitness room or take a dip in our indoor pool. We welcome you to stay with us at our comfortable and stylish hotel in South Austin, and to have everything you need for a wonderful stay in Texas. ... more   less 
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Also Known As:
Austin Marriott South Hotel Austin
Marriott Austin
Austin Marriott South Texas

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