Dear Reader -
I rarely write recommendations but occasionally find that superlative service from an organization definitely warrants the effort on my part. My name is Dr. B and I run healthcare analytics for a global consulting firm and as such, I travel extensively and have top-tier loyalty status at Marriott as well as SPG, US Air, and United Airlines.
Whenever I go to Austin, the Austin Marriott South (on 4415 South IH-35 in Austin, TX (512-441-7900)) is my first and only choice for hotels. The front desk staff – Brent, the front office manager, Honey, and Nicole - consistently go out of their way to make me feel at home and when I am traveling with my family, they have consistently gone above and beyond to help my family as well. As a recent example, Zach, the Director of Operations, assisted me and my family with getting a weeks’ worth of luggage to our room – this is not work I would have expected from the second in command but his efforts were greatly appreciated and demonstrate a very high commitment to customer service that I would love to see more of in other organizations; and he refused a well-earned tip which impressed me even more. The service was consistently superlative and if you want a great breakfast Kim and Monica in concierge lounge offer made-to-order omelets in the morning and great snacks later in the day.
Best of Health
- Official Description (provided by the hotel):
- Austin Marriott South sits just a short drive from the State Capitol, Austin’s exciting live-music scene on 6th Street, and Downtown Austin attractions. Our hotel in South Austin is perfect for business and leisure travelers who want to be close to it all. We offer guest rooms that feature a refrigerator, high-speed Internet Access, flat screen TVs, and luxury bedding. Austin Marriott South offers complimentary parking and features an on-site restaurant, the Limestone Lounge & Kitchen. Guests enjoy the convenience of being able to work out in our fitness room or take a dip in our indoor pool. We welcome you to stay with us at our comfortable and stylish hotel in South Austin, and to have everything you need for a wonderful stay in Texas. ... more less
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- Also Known As:
- Austin Marriott South Hotel Austin
- Marriott Austin
- Austin Marriott South Texas