Due to a family wedding, we reserved a 2 night stay 6 months in advance. The king size suite was ready upon our arrival around noon & was nice & clean. The bed was comfortable, adequate water pressure & temperature in the shower. However, the air conditioning system was quite noisy & just about froze us out of there; even when the thermostat was set on 76. The first morning, the elevators were so slow that we took the stairs for breakfast about 8:30 am. Fortunately, my brother who is confined to a walker had a room on the ground floor, or not sure what he would do! The breakfast bar was similar to a "cattle trough". Food sloped all over the place & wasn't being refilled in enough time to feed all the guests. So, we grabbed a couple of bananas & proceeded to wait for elevator service which never came. Walking back upstairs to our room, we got dressed & left around noon. Upon returning at 4:00 pm, our room hadn't been cleaned, so we called the front desk. Well, here comes a maid with a couple of well worn towels and the normal shampoo, etc. condiments. Our trash never got emptied, bed made, counters wiped down, etc. Guess to sum it all up, we're very disappointed with this hotel's services for the amount charged for our room. Realize the hotel was sold out that weekend, but enough staff should've been around to accommodate guests needs.
- Official Description (provided by the hotel):
- The SpringHill Suites Austin South has been renovated! Located just off IH-35 and 8 miles from AUS Airport, our south Austin hotel features renovated suites with microwaves, mini-fridges and 25% more space than traditional Austin Airport hotel rooms. Just six miles from downtown Austin, we offer a free evening shuttle to 6th Street, the convention center and UT Austin. Guests love our free amenities including hot breakfast, WiFi, parking and indoor pool and 24-hour gym. Choose the newly-renovate SpringHill Suites Austin South and you'll see why we're a top choice among Austin Airport hotels. ... more less
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- Also Known As:
- Springhill Suites Austin South Hotel Austin
- SpringHill Suites Austin South Texas