As soon as we arrived at the desk in Austin it was a total let down, the clerk was unprofessional, did not know or could not answer simple questions about Austin and how to get around. To me that is poor customer service, not knowing your location.
Sadly third rate service, after staying at the Country Inn and Suites in NOLA, it felt like one of the lower tier chain hotels on the outskirts of any small town. Very disappointed.
No cookies as mentioned in previous review, and in their promotional flyer. They could also provide a shuttle service to downtown.
Sorry, but first impressions set the tone and this place is not one I would come back too or recommend.
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- Also Known As:
- Country Inn And Suites By Carlson Austin-North
- Country Inn & Suites By Carlson Austin-North Hotel Austin
- Country Inn Austin North
- Austin Country Inn
- Country Inn & Suites By Carlson, Austin-University Texas