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“fantastic hotel/great value!”

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SpringHill Suites Austin North/Parmer Lane
Ranked #84 of 203 Hotels in Austin
Certificate of Excellence
Atlanta, Georgia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“fantastic hotel/great value!”
Reviewed 30 April 2013

My mom and I stayed here for a family event. Rooms spacious and clean, beds and linens very comfortable, free breakfast above average. Staff extremely friendly and accomodating. Room included a microwave and mini fridge.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dlb89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla_Montemurro, General Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review, 15 January 2014
Dear dlb89 ,
Thank you for your 5 star review. Our staff would also like to thank you for being part of the family.
We thank you for the time to share with other travelers the quality of our recently renovated property and the cleanliness of our spacious rooms.
Our complimentary full hot breakfast buffet offers our travelers a fresh start of the day and helps you reduce your out of pocket expenses. We are glad you appreciate us!
We are looking forward to seeing you again soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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178 reviews from our community

Traveller rating
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    68
    18
    14
    4
See reviews for
51
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70
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Tx
Level Contributor
113 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 4 April 2013

This hotel is really geared for the business traveler. The king size bed suite is tight and compact. It would be crowded for two people. The buffet breakfast offers a lot of variety and is well attended. Good location, clean facility.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bjcTx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla_Montemurro, General Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review, 15 January 2014
Dear bjcTx,
Thank you for your perfect review!!! As a road warrior we truly value your feedback.
We are glad you were able to enjoy the comfort of our spacious suites, the convenience of our location and a healthy start of the day by taking advantage of our full hot breakfast buffet.
We can't wait to welcome you back!
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Phoenix, Arizona, United States
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 March 2013

I was in Austin for Work, and the location was nice because it was less then a mile to my office.
The grounds were well kept.
Reception was Nice.
Hallways clean.
Room was clean.
King size room quiet large.
Texas Shaped waffles, big breakfast selection.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Midnite L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla_Montemurro, General Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review, 15 January 2014
Dear Midnite L,
Thank you for a perfect review!! We are so happy you had a great experience at our beautiful hotel.
Our staff is glad you enjoyed our crispy beds, the comfort of our spacious suites, the unbeatable location and the delicious full hot breakfast buffet.
We can't wait to welcome you back!
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Chicago, Illinois
Level Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 23 March 2013

We stayed here for a wedding. The rooms are spacious but show wear; it must be a busy Spring Hill Suites, and looks "typical" for this type of property. We had a room with a king sized bed, a queen size sofa bed, a microwave, and refrigerator. It's across the highway from Dell, and there's a large shopping mall across the highway with a decent Chinese restaurant.. The traffic around this property is very heavy; you need a car. The breakfast buffet was fine, uniform Marriott breakfast buffet. There are even basic Asian breakfast selections (rice); it is right next to Boy Scout headuarters and there seem to be a lot of Asian visitors. There's also a nice wooded park across a busy street; look at the map but only cross the street by foot if it's very early in the morning .The service was nice. This part of Austin is a 20-30 minutes from the airport by highway, and we were no where near downtown. It was bumper to bumper traffic on 35 approaching from the north (from Dallas) so allow driving time.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank moviemom88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla_Montemurro, General Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review, 15 January 2014
Dear moviemom88,
Thank you for your honest feedback. We appreciate your input.
We are happy we were able to provide you with a great stay!
We are looking forward to serving you again.
Best,
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Level Contributor
1 review
Reviewed 21 March 2013 via mobile

The front desk staff was the professional, friendly and helpful. Jennifer even showed me how to fix my I Pad. There was an elevator problem but the staff was on top of it in minutes. All in all a pleasant stay. PC Washington State

Stayed March 2013, travelled as a couple
Helpful?
Thank Priscilla C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla_Montemurro, General Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review, 15 January 2014
Dear Priscilla C,
Thank you so much for a perfect 5 star review!!! Our entire staff is thrilled to hear you had a memorable stay!
Thank you for recognizing Jennifer as a superstar. She shows her genuine care by treating our guests as family!
We can't wait to host you again!
Best,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 March 2013

Upon arrival, female staff member, was very pleasant & cordial, with an "Old Fashion Warm Welcome & Smile". Check-In was uneventful. Staff understood our need for a room, close to an elevator and one which would be close to the first floor, secondary, to traveling with two very, very, Senior Church Mother's. She offered us a room on the first floor, not very far from the elevator, which I used to go upstairs to the Ice Machine; apparently, there is no Ice Machine on first floor. It was not a big deal.

Our room was very comfortable and clean, for the most part, however, I did have to clean the Bathtub, and get rid of the 'hairs' found on and in the tub. I also cleaned the commode and the vanity area. I am very cautious with these areas, as well as, the bed linens. There was hair on the extra blanket, located on the upper shelf in the closet, which makes me think the blankets do not get washed, in between visitors, which is unhealthy, if this is the case. There was a King size bed, a Pullout sofa in the small living area, Kitchenette w/a Microwave, Refrigerator, Ceiling Fan, Desk/Table like, Chair, Coffee Maker and small sink. We had pretty much, everything we needed.

We ate breakfast there, "a really wonderful breakfast", and again, the staff are/were very pleasant and helpful. There was so much to choose from!

I assisted 2 Senior's and we were very pleased with this Hotel. The arrangements were made by one of our church member's, and we thanked her for such a nice place for us to stay at. We were near a "Golden Coral, Walmart-McDonald's, H.E.B., a Mall, etc., and not very far from the church we attended. We were there for a 'Funeral'.

Overall, I would rate it a 4+!

Room Tip: Depending on your party numbers, they may have rooms w/double beds.
See more room tips
  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dimplesangelface7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla_Montemurro, General Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review, 15 January 2014
Dear Dimplesangelface7 ,
Thank you for the opportunity to host you! We were thrilled to have you as part of the family.
The fact you felt at home means a lot to all of us because we love what we do and we hope we are able to show our genuine care to every guest every day during every sty. We are glad you enjoyed the comfort of our spacious suites and the variety of our full hot breakfast buffet.
Please come back to see us! We would love top have you as part of the family again.
Best,
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New York City, New York
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 18 March 2013

I booked this hotel for a large group of approximately 20 individuals and they can't stop raving about this hotel. The hotel was extremely clean, the staff were helpful and kind, and all in all this is our number 1 choice for the Austin area.

Amy Sowin, the Senior Sales Manager, was extremely helpful in accommodating our group - I definitely recommend reaching out to her with anything you may need. She's truly fantastic and it was a pleasure for us to stay at the SpringHill Suites.

HIGHLY RECOMMEND!

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jake C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla_Montemurro, General Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review, 15 January 2014
Dear Jake,
Thank you for a perfect review!
We are glad we were able to serve you with the high quality we are famous for. our veteran staff shows their genuine care every day and we absolutely love what we do.
We can't wait to host your group again!
Cheers,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Austin North/Parmer Lane

Property: SpringHill Suites Austin North/Parmer Lane
Address: 12520 N Interstate 35, Austin, TX 78753-1312
Region: United States > Texas > Austin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
#40 Business Hotel in Austin
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites Austin North/Parmer Lane 3*
Number of rooms: 132
Official Description (provided by the hotel):
Enjoy space and style in the NEWLY RENOVATED SpringHill Suites Austin North/Parmer Lane. Conveniently located near I-35 and US 183, our North Austin hotel is just 10 minutes from downtown Austin and offers modern, stylish décor and true Texan hospitality without the downtown prices. We offer complimentary WiFi and new breakfast offerings, including classic American items as well as Eastern favorites such as miso soup, kimchi, noodles, seaweed and white rice as well as a 24-hr Market in the lobby for last-minute snacks. Designed for comfort, each of our newly-renovated suites are 25% larger than traditional hotel rooms and features a kitchen area with mini-fridge, microwave and wet bar as well as Samsung 32" LCD TVs and luxury bedding package. An outstanding location for business travelers, our hotel puts you in close proximity to Dell, Samsung, IBM, Free Scale, HP, Intel, and Applied Materials. Come check out all our new modern conveniences and see why our North Austin hotel is the perfect option when in town! ... more   less 
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Also Known As:
Springhill Suites Austin North / Parmer Lane Hotel Austin
SpringHill Suites Austin North/Parmer Lane Texas

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