I got this property via Hotwire (at a steal). I have stayed at many ESA's before so I pretty much knew what to expect, and this one was pretty much right in line with what I've come to expect.
I should say that my review definitely takes into account the cheap Hotwire price. As such, the value proposition is higher than if I had paid the going rate (which seems absurd considering the accommodations -- does anyone pay full price??)
Service: Service was standard. Upon check-in, I was assigned a room that was occupied, and I walked in to a room full of someone's belongings and quickly walked out. The front desk agent apologized and gave me a new room.
Room/Facility: The room was about typical of Extended Stay Americas elsewhere, perhaps a tad bit more upscale due to the paint on the walls and furniture being a little more "hip". Overall, there were no major problems. My two minor complaints focus on noise. First, make sure to request a room facing the rear if you are sensitive to noise, because the room I had, facing I-35, was quite loud (see pic of view). Additionally, as seems to be typical of cheap construction these days, the walls are paper thin and you can easily hear your neighbors if they are speaking anything louder than a whisper.
Location: The location, on I-35, is very convenient. Pretty much everything is nearby, from gas stations to Target to restaurants. A car is required.
Misc: "Breakfast" is more like items from a vending machine thrown in a wicker basket. I don't know how ESA calls this a breakfast at all. It's more like a snack with coffee. Their competitors have far better continental breakfasts at the same price point.
Overall, nothing stands out. Other than the noise, I really have no complaints. Service was okay and the room was okay. If I had paid the rack rate, I would be giving this property a less than average rating, but due to the bargain Hotwire rate, it's right on. As long as your expectations are in line, you will probably find this place acceptable.
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- Also Known As:
- Extended Stay America - Austin - Round Rock - South Texas