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Sleep Inn & Suites N Austin
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Reviews (206)
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122
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196 - 201 of 206 reviews
Reviewed 6 July 2012

My nephew who used to go to Pflugerville High School was graduating so my family and I decided to come to Austin to attend the graduation. We chose sleep inn because we heard the place had just opened and the price we were getting was great. The place was awesome: the room was very comfortable, spacious and well decorated, the pool was clean, and the hotel as a whole was very quiet. I was pleased to be welcomed with a smile at the front desk. To add, they had a variety of different foods at breakfast. I especially liked the bacon and eggs. I enjoyed my stay at Sleep Inn and I will for sure stay there again if I find myself in Austin.

  • Stayed: June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
3  Thank Prince909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2012

Had a few days of business in Austin on my way back to Tennessee. My secretary knew I was a Choice Hotels member and set up a reservation here. Only a couple of weeks old. Nice rooms with big new fluffy beds. Great big bathrooms and showers. Obviously brand new bath towels. So far so good. Here's where they completely fail and I blame the young GM, a fellow by the name Armit. He's completely clueless on so many finer points of running a hotel. For example:

Staff was not properly trained on using the computer.|

House keeper walked into my room past a "Do Not Disturb".

They could care less I was a Choice Hotel Member. Not one word.

Place was crawling with crickets.

NO electrical outlets to speak of in the room. Had to move an 80 pound desk assembly to get some juice.

Zero customer service skills at this location. Bright spot was that breakfast was pretty good.

  • Stayed: June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank GermanFarmBoy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2017 via mobile
Google Translation

Stayed: November 2017, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2017
Google Translation

Room Tip: lejos del ascensor no llega fuerte la señal Wifi
  • Stayed: October 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2016 via mobile
Google Translation

Stayed: April 2016, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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