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“Great Service!”

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Hyatt Place Austin Downtown
Ranked #13 of 202 Hotels in Austin
Certificate of Excellence
Reviewed 29 January 2014

Overall helpful and friendly help. I would definitely recommend this hotel to anyone. Very good experience. I have stayed at other hotels downtown and none of them had this kind of service at this price point.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Hyatt Hotels
Thank Larry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 6 February 2014

Dear Larry S:

Thank you so much for your recent review on your stay with us. We love that you enjoyed the service and we appreciate the recommendation.

Hope to see you on your next stay with us at the Hyatt Place Austin Downtown

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1,605 - 1,611 of 1,782 reviews

Reviewed 29 January 2014

My fiancee and I like to stay downtown when we slip out for date night. Most descent places are either too far from the places we like to eat or get a drink near 4th St and the Convention Center, or too expensive. Hyatt Place was a great combination of location (right across from Vince Young Steakhouse) and price! This is now my go-to place for a stop-over for us, as well as where I recommend out-of-town visitors stay when they're visiting for business or COTA events.

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with Hyatt Hotels
Thank Philip B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 6 February 2014

Dear Philip B:

Thank you for your recent review on your little staycation with your fiance. We love to hear that we are your new go to place when you are searching for a hotel in the Austin area. Our location is indeed fantastic, especially since you can walk to hundreds of restaurants and live music venues. We look forward to havng you return on your next weekend getaway.

Kind regards,
The Hyatt Place Austin Downtown

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Reviewed 28 January 2014

Cannot say how much we enjoyed a last minute getaway to explore downtown Austin. Hyatt Place location is unbeatable. Everything in downtown Austin is easily walkable from there. Hotel facilities are fresh, modern, and impeccably clean. My son loved the indoor pool. We enjoyed the complimentary WiFi access, breakfast, and most welcoming and gracious staff anywhere. I'm from Texas, and yes, we are friendly, but the staff at Hyatt Place Austin elevates it to an art form!

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Hyatt Hotels
Thank TXJules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 6 February 2014

TXJules:

What a fantastic review, thank you so much for the kind words. We love to hear when our guests love every aspect of their stay from the complimentary breakfast, to the service and great location. We do hope to see you again on your next visit to our great city. Be assured, we are going to share your great review with our staff on the next staff meeting.

Many thanks
The Hyatt Place Austin Downtown

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Reviewed 28 January 2014

Great location, wonderful breakfast, nice rooms and attentive staff! Very clean and nice rooms. If you need to stay in downtown Austin this is the place to stay. Nice restaurants around hotel and centrally located.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Hyatt Hotels
Thank kaysmart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 6 February 2014

Dear Kaysmart:

Thank you for the great five star review on our property. We are so glad that you enjoyed the rooms and the staff. We look forward to you returning to our hotel on your next visit to Austin.

the Hyatt Place Austin Downtown

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Reviewed 28 January 2014

This stay was for a weekend in Austin and the HyattPlace had good reviews, and they all lived up to what we experienced. The staff there is extremely outgoing and helpful to make our stay flawless. We would not hesitate to return there for our next trip to Austin.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Hyatt Hotels
Thank James T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 29 January 2014

Dear James T:

Thank you for the great review on our hotel and the five star rating. We are so happy to hear that you enjoyed the property and the staff. Our staff receives so many wonderful compliments from our guests, we truly appreciate you telling us your experience with them.

Hope to see you next time on your visit to the Austni area.

The Hyatt Place Austin Downtown

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Reviewed 26 January 2014

This place was great. The room was clean, everything was there that would be needed and the view from our room was great. I searched long and hard about this stay and was nervous it was going to be different from the pictures or that it would be the opposite of what I hoped it would be but instead it was exactly what the pictures looked like and it exceeded my expectations. The only thing I would say is, probably only in the winter, make the pool a little warmer or add a hot tub. Otherwise, everything was awesome, the complimentary breakfast was fantastic and the staff was so nice and was helpful.

  • Stayed: January 2014, travelled with friends
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Thank kristen h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 29 January 2014

Dear Kristen H:

Thank you so much for the fantastic five star review on our hotel. We are thrilled to hear that you enjoyed your stay with us. Our photos are true to our hotel as they are the actual photos taken by a professional photographer. We are so pleased to hear that we exceeded your expectations, how fantastic.

Thank you also for the feedback on the temperature of the pool. We will make sure to share this review with our facilities staff.

We look forward to having you return to our hotel the next time you are in the Austin area.

The Hyatt Place Austin Downtown

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Reviewed 26 January 2014

I stayed at the hotel for one night. However, I feel like I really got to know all the staff members. They were so happy and accommodating and helpful. The customer service of the employees were the best part. Unfortunately, valet is not as efficient as I would have hoped.

  • Stayed: January 2014, travelled with friends
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Review collected in partnership with Hyatt Hotels
Thank Whitney H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 3 February 2014

Dear Whitney H:

Thank you so much for the wonderful review on our hotel. We love to hear when our guests enjoy their stay and the service they recieve. And thank you also for your feedback on our valet staff, we are sorry to hear that they did not exceed your expectations. We will make sure to share this inforamation with our valet manager immediately.

We do hope to see you again on your next trip.

The Hyatt Place Austin Downtown.

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Additional Information about Hyatt Place Austin Downtown

Address: 211 E 3rd St, Austin, TX 78701-4003
Region: United States > Texas > Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Austin
#3 Family Hotel in Austin
#3 Romantic Hotel in Austin
Price Range: £82 - £283 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Austin Downtown 3*
Number of rooms: 296
Official Description (provided by the hotel):
Hyatt Place Austin Downtown, located in the heart of Austin Texas, is steps from the Austin Convention Center, 6th Street entertainment district and University of Texas. Guests of Hyatt Place Austin Downtown will enjoy beautifully-appointed guestrooms featuring Hyatt Grand beds, 42" flat-screen HDTVs, free WiFi and complimentary breakfast. Our downtown Austin hotel features a 24-hour fitness center, pool, event space and guest kitchen serving made-to-order entrees and snacks. ... more   less 
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Also Known As:
Hyatt Place Austin Downtown Texas

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