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“Location and service”

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Hyatt Place Austin Downtown
Ranked #14 of 201 Hotels in Austin
Certificate of Excellence
Reviewed 25 April 2014

As everyone else said, this place has an amazing staff!
I was so impressed with the customer service, everyone I dealt with was wonderful. The rooms are clean and comfortable and the hotel is walking distance from everything in Austin.
Great location, amazing staff- clean and comfy!

  • Stayed: February 2014, travelled on business
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Thank kerrydchicago_IL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 3 May 2014

kerrydchicago_IL, thank you for your excellent review and comments about our staff! We are happy to hear that you found our location ideal for your trip to Austin and we hope to see you again soon.
Kind Regards, The Hyatt Place Austin Downtown

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1,463 - 1,469 of 1,753 reviews

Reviewed 24 April 2014

From staff to room to location to complimentary hot breakfast, this place is awesome!!! Everyone was pleasant and professional, and the rooms clean, spacious, and comfortable. The breakfast was very good. I was very impressed, never having stayed in a Hyatt before....I plan on staying with Hyatt every chance I get! Highly recommended!

  • Stayed: April 2014, travelled with friends
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Review collected in partnership with Hyatt Hotels
Thank Sea G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 3 May 2014

Wow, thank you for such kind words! We're very excited to hear you gave us a chance and we've created a new Hyatt Place fan. Safe travels and we hope to see you again soon, The Hyatt Place Austin Downtown

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Reviewed 23 April 2014

The hotel is an awesoe location and worth the price. It does suck for nightly parking but it is worth it. The continental breakfast was amazing and the hotel rooms were nice. staff was extremely friendly and when I needed room service, they delivered promptly.

  • Stayed: April 2014, travelled solo
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Review collected in partnership with Hyatt Hotels
Thank 73christelt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 3 May 2014

We thank you for the great review and happy to know that it was the perfect "local getaway!"

Kind Regards, The Hyatt Place Austin Downtown

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Reviewed 23 April 2014

This was such a comfortable, clean & conveniently located hotel! Rooms were very spacious, beds were extremely comfortable - great experience. The staff could not have been more accommodating & helpful. Great restaurants surround this hotel - We will definitely be back!!

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Hyatt Hotels
2  Thank Dana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 3 May 2014

Dana S, we're so happy to hear that you enjoyed our convenient location and the great restaurants in our area! We will share your comments with our staff and thank them for making such a great impression. We look forward to your next stay with us, The Hyatt Place Austin Downtown

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Reviewed 22 April 2014

Loved everything but the view out my window. I drew the short stick and my view was the HVAC system. The staff was polite and engaging. Have no complaints! I would stay there again (and hope for a better view)

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Hyatt Hotels
Thank Kayla G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 3 May 2014

Thank you for your review Kayla G and excellent rating! We're sorry to hear the view was not ideal but next time you're staying with us, be sure to check out our Corner View King Rooms, there is not a better view in the city!! Until next time, The Hyatt Place Austin Downtown

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Reviewed 20 April 2014

Very good hotel, nice rooms, very big and showers were great, plenty of staff on hand and all very helpful. Convenient to most places, easy walking distance from 6thy street. We found the breakfast buffet better than expected especially as it stated continental, one of the best we have found. Would definitely recommend.

Stayed: April 2014, travelled as a couple
Thank GillS98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 3 May 2014

GillS98, thank you for your excellent review and rating! We are pleased to know that you found our location to be ideal and that you enjoyed our breakfast options. Be sure to join us the next time you're in town, the hot breakfast will be waiting!
Safe Travels, The Hyatt Place Austin Downtown

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Reviewed 19 April 2014 via mobile

Newish hotel in good condition. Free wifi is good. Breakfast had a good selection of options. All the staff were helpful and friendly. Would definitely go again. Location is very convenient for downtown. Swimming pool is a bit disappointing (small), but the kids still enjoyed it.

Stayed: April 2014
Thank MWD66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 3 May 2014

Thank you for the 5 out of 5 review and your comments about our staff; we'll be sure to share at our next team meeting. We do look forward to having you stay with us again, The Hyatt Place Austin Downtown

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Additional Information about Hyatt Place Austin Downtown

Address: 211 E 3rd St, Austin, TX 78701-4003
Region: United States > Texas > Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Austin
#3 Romantic Hotel in Austin
#4 Family Hotel in Austin
Price Range: £77 - £350 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Austin Downtown 3*
Number of rooms: 296
Official Description (provided by the hotel):
Hyatt Place Austin Downtown, located in the heart of Austin Texas, is steps from the Austin Convention Center, 6th Street entertainment district and University of Texas. Guests of Hyatt Place Austin Downtown will enjoy beautifully-appointed guestrooms featuring Hyatt Grand beds, 42" flat-screen HDTVs, free WiFi and complimentary breakfast. Our downtown Austin hotel features a 24-hour fitness center, pool, event space and guest kitchen serving made-to-order entrees and snacks. ... more   less 
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Also Known As:
Hyatt Place Austin Downtown Texas

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