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Hyatt Place Austin Downtown
Ranked #15 of 201 Hotels in Austin
Certificate of Excellence
Reviewed 14 May 2014

Please provide more valet personal if your having to charge for valet, there should be no reason to wait 45 mins to get a cart and your car pulled around. Check in was an easy, the gentleman checked me in, walked us to the elevator and showed us how to get to our floor.

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Hyatt Hotels
Thank Juan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 23 May 2014

Thank you for your review of our hotel and for choosing to stay at the Hyatt Place Austin Downtown. We apologize for the delay with Valet but do hope that you enjoyed the rest of your stay with us.

Best Regards,
The Hyatt Place Austin Downtown

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1,410 - 1,416 of 1,727 reviews

Reviewed 13 May 2014

I was extremely pleased with this location until Saturday night. Unfortunately, the room next door couldn't stop partying- slamming doors, yelling, and sitting outside of my room having drunken counseling sessions... It was the worst hotel experience ever! As I have stayed at the Hyatt Place on several occasions (personal & professional purposes) I can overlook this however; I would hope that in the future, the hotel security would respond more definitively, instead of allowing the disturbance to continue for more than three hours.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hyatt Hotels
Thank 548annet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 27 May 2014

548annet, we thank you for sharing your comments. Please know that we treat all concerns with importance and apologize for the noise caused by neighbors on this very busy weekend. We do trust that the rest of your stay was enjoyable and that you will return for another weekend with us in Austin.

Sincerely,
The Hyatt Place Austin Downtown

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Reviewed 13 May 2014

This hotel is located near the many attractions in Downtown Austin. The staff is phenomenal in customer service. Parking is valet only so allow some time to get your car, but not too bad at $29 with in/out privileges.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Hyatt Hotels
Thank rcmtrekker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 27 May 2014

Thank you for your phenomenal review rcmtrekker! We appreciate your comments and are sorry to hear the wait time for Valet was a little slow, but trust that the rest of your stay was enjoyable. Safe Travels and we hope to see you again soon.

-The Hyatt Place Austin Downtown

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Reviewed 13 May 2014

Great location to downtown activities and to University of Texas Very courteous staff with personal attention to visit. Internet easy to access but give time to have valet to return car. Walking Distance to major entertainment, National account restaurants and local attractions.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Hyatt Hotels
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 27 May 2014

We thank you for your comments David and for the excellent review. It was our pleasure to have you stay with us and hope to see you in Austin again soon.

Best Regards,
The Hyatt Place Austin Downtown

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Reviewed 12 May 2014

This location provides easy access to many downtown restaurants and activities, including the infamous 6th street. The block and a half walk to the convention center makes it my first choice when attending events in Austin.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Hyatt Hotels
Thank Michelle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 23 May 2014

Michelle K, thank you for your review and excellent comments. We are very happy to know that you appreciate our convenient location next to the Convention Center and hope that you're back in town soon for another event.

Regards,
The Hyatt Place Austin Downtown

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Reviewed 12 May 2014

This hotel made our trip even better. It was convenient to campus of UT. The great location, helpful staff and and over-sized rooms were great for our family of five. Breakfast was great for our kids as well. I liked that this property required card access to get to guest floor levels. Overall, a great property for a quick trip into Austin. I would recommend it because of cleanliness, safety and spacious rooms.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hyatt Hotels
Thank Christy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 13 May 2014

We appreciate your review and excellent ratings Christy H! We are happy to know that you appreciated the cleanliness, safety of the hotel and spacious room in our convenient downtown location.

Thank you for choosing to stay with us,
The Hyatt Place Austin Downtown

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Reviewed 10 May 2014

attentive staff, clean room and facility, comfortable bed and pillows, quite neighborhood, clean gym facility. I would definitely come back again for future visits. attentive staff, clean room and facility, comfortable bed and pillows, quite neighborhood, clean gym facility. I would definitely come back again for future visits.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hyatt Hotels
Thank Y T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 12 July 2014

We appreciate your comments and glad to hear you enjoyed the comforts of your room. We look forward to your next visit.

Sincerely,
The Hyatt Place Austin Downtown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Place Austin Downtown

Address: 211 E 3rd St, Austin, TX 78701-4003
Region: United States > Texas > Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Austin
#3 Romantic Hotel in Austin
#4 Family Hotel in Austin
Price Range: £138 - £390 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Austin Downtown 3*
Number of rooms: 296
Official Description (provided by the hotel):
Hyatt Place Austin Downtown, located in the heart of Austin Texas, is steps from the Austin Convention Center, 6th Street entertainment district and University of Texas. Guests of Hyatt Place Austin Downtown will enjoy beautifully-appointed guestrooms featuring Hyatt Grand beds, 42" flat-screen HDTVs, free WiFi and complimentary breakfast. Our downtown Austin hotel features a 24-hour fitness center, pool, event space and guest kitchen serving made-to-order entrees and snacks. ... more   less 
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Also Known As:
Hyatt Place Austin Downtown Texas

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