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“Clean Hotel with Great Atmosphere!”

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Hyatt Place Austin Downtown
Ranked #13 of 205 Hotels in Austin
Certificate of Excellence
Reviewed 19 May 2014

The Hyatt is centrally located to everything! It is in the mecca of the restaurants and sits right across the street from Uncle Julios Restaurant! The hotel is clean, safe and secure and is well lit. The staff is very customer friendly and always willing to assist with any of your needs. The breakfast buffet included in the hotel stay cost was great, especially the Starbucks coffee.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Hyatt Hotels
Thank TrinaRM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 10 June 2014

Thank you for the excellent review and for sharing your comments. We are pleased to know that you enjoyed our convenient location, friendly staff and complimentary hot breakfast.

Safe Travels,
The Hyatt Place Austin Downtown

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1,485 - 1,491 of 1,811 reviews

Reviewed 19 May 2014

This Hyatt Place is awesome. I've stayed at numerous hotels in Austin both for business and leisure, and this is by far my favorite. It has the BEST customer service; the staff always make me feel at home. They have a great breakfast, and it's always clean. It's also the best location, as it's surrounded by great restaurants and in walking distrance to 6th street.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Hyatt Hotels
Thank Rocio L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 23 July 2014

Thank you Rocio L for the BEST review possible! We are so happy to know that you have found your new home-away-from-home in downtown Austin.

We look forward to seeing you again soon,
The Hyatt Place Austin Downtown Team

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Reviewed 19 May 2014

Staff was welcoming and very willing to help. Room was VERY comfortable and nice. The bed and the pillows were the best I've ever experienced. We love Hyatt Place Hotels, and always enjoy our stays! We will be back.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Hyatt Hotels
Thank Elizabeth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 10 June 2014

We are so VERY pleased to hear that you enjoyed our comfortable rooms, our Grand Hyatt Bed and especially our friendly staff. Thank you for the 5 out of 5 rating and we hope to see you again soon.

Best Regards,
The Hyatt Place Austin Downtown

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Reviewed 18 May 2014

The photos do not do this hotel justice. I absolutely recommend it. We just went this weekend where everything in Austin was practically sold out due to graduation at UT. We found the Hyatt Place through AMEX Platinum Travel and I paid in advance. I was surprised how close it was to 6th street and how nice it was inside. The woman at the front desk and I'm so sorry I forgot her name was so professional and pleasant.

Our room was extremely clean and every plug was in the right place for all of our devices. WIFI is free which we just loved as well. The bed was comfortable and all was great. Outside of the hotel we took a bicycle taxi...a rickshaw to our restaurant reservation which was only a few blocks away. After dinner we walked back as it was extremely convenient.

The only downside was on Saturday morning there was a jackhammer going off at a nearby construction site at 6:30 am!!! Of course the hotel had no control over this but seriously, the city shouldn't allow this on weekends until after 9 am at least.

Breakfast buffet was fantastic with hot and cold items to eat. A great choice of items.

  • Stayed: May 2014, travelled with family
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Thank flgirlaol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 23 May 2014

flgirlaol, thank you for choosing the Hyatt Place and for your outstanding review and comments. We are so happy to know that you were impressed with our hotel, customer service, amenities and convenient downtown location. We're sorry to hear the construction downtown started so early; but hope that you enjoyed the rest of your stay. We do look forward to having you back in Austin again soon!

Sincerely, The Hyatt Place Austin Downtown

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Reviewed 18 May 2014

Great helpful, friendly staff. Good breakfast, quick valet, clean rooms. Our room was upgraded to a beautiful corner room with surround windows. The staff assisted in every way possible and remembered us each time we left or entered the hotel.

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Hyatt Hotels
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 23 July 2014

We thank you for the excellent rating and review. We are happy to hear that you were able to experience the spectacular view of our Corner King Rooms and hope that you enjoyed your stay.

Best Regards,
The Hyatt Place Austin Downtown

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Reviewed 14 May 2014

The staff was the most friendly and helpful of any hotel that I've ever been. Location was perfect, many cuisines of restaurants within walking distance. Facility very clean, great floor plan in rooms and breakfast bar above many fine restaurants. Close to convention center, great for business travel as well as family fun.

Stayed: May 2014, travelled on business
2  Thank Carrie Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 23 May 2014

Carrie Y, thank you for such an excellent review! We are very proud of our staff as well and will share your comments with them. We are happy to know that you enjoyed your stay with us.

Best Regards,
The Hyatt Place Austin Downtown

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Reviewed 14 May 2014

Please provide more valet personal if your having to charge for valet, there should be no reason to wait 45 mins to get a cart and your car pulled around. Check in was an easy, the gentleman checked me in, walked us to the elevator and showed us how to get to our floor.

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Hyatt Hotels
Thank Juan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 23 May 2014

Thank you for your review of our hotel and for choosing to stay at the Hyatt Place Austin Downtown. We apologize for the delay with Valet but do hope that you enjoyed the rest of your stay with us.

Best Regards,
The Hyatt Place Austin Downtown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Place Austin Downtown

Address: 211 E 3rd St, Austin, TX 78701-4003
Region: United States > Texas > Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Austin
#3 Romantic Hotel in Austin
#3 Family Hotel in Austin
Price Range: £147 - £311 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Austin Downtown 3*
Number of rooms: 296
Official Description (provided by the hotel):
Hyatt Place Austin Downtown, located in the heart of Austin Texas, is steps from the Austin Convention Center, 6th Street entertainment district and University of Texas. Guests of Hyatt Place Austin Downtown will enjoy beautifully-appointed guestrooms featuring Hyatt Grand beds, 42" flat-screen HDTVs, free WiFi and complimentary breakfast. Our downtown Austin hotel features a 24-hour fitness center, pool, event space and guest kitchen serving made-to-order entrees and snacks. ... more   less 
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Also Known As:
Hyatt Place Austin Downtown Texas

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