Service inside hotel was great! Food was pretty good and hotel is well kept! Hotel staff is definitely trained to be customer service orientated! I've stayed at every kind of Hyatt and this had the best service inside! However, hotel valets have NO service training! You can tell they're definitely a different company! They claim it's because they park far away but I called down twice for the car. Both times my keys were not pulled. They give no "welcome back", don't approach the car when returning and they don't engage like the front desk does so well!!
- Official Description (provided by the hotel):
- Hyatt Place Austin Downtown, located in the heart of Austin Texas, is steps from the Austin Convention Center, 6th Street entertainment district and University of Texas. Guests of Hyatt Place Austin Downtown will enjoy beautifully-appointed guestrooms featuring Hyatt Grand beds, 42" flat-screen HDTVs, free WiFi and complimentary breakfast. Our downtown Austin hotel features a 24-hour fitness center, pool, event space and guest kitchen serving made-to-order entrees and snacks. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Place Austin Downtown Texas