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Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area
Ranked #42 of 201 Hotels in Austin
Certificate of Excellence
Rockport, Texas
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great new property”
Reviewed 20 December 2013

Everything was perfect! The room was just as we requested and clean and comfortable. It was easy to access on US 183. The staff--from the night staff to the day crew to the housekeepers-- was all friendly and accommodating. We will definitely stay here again.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KAlbin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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229 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Columbus, Ohio, USA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 December 2013 via mobile

Stayed here at the recommendation from coworkers. New facility. Hotel and rooms clean. High ceilings in room and comfortable furnishings. Staff was courteous as well.

Noticed night time noises from loading dock at Costco (located in right rear of bldg). Stay on the left (north side) if you wake up to noises.

Stayed December 2013, travelled on business
Helpful?
1 Thank MarkWebs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 15 November 2013 via mobile

The hotel is so new, there was still blue paint prep tape up in the hallway. Super friendly and kind staff, though they did seem a little overwhelmed each morning at breakfast by the number of people (I was there in the lead up to the Formula 1 Grand Prix, and I have a feeling it was their busiest weekend so far.) Breakfast was standard HIE fare; could have used more fruit, though. Of note: The hotel does a happy hour with free beer and wine on Weds night, which was great. WiFi was free and fast for unlimited devices. I booked a suite, which had a microwave and fridge. No blowdryer, but I have a feeling they just didn't get there yet. I'd stay again if in the area.

Stayed November 2013, travelled on business
Helpful?
1 Thank JlsNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok
Level Contributor
49 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 November 2013

brand new hotel with very nice atmosphere located right on the 183 highway with easy access by car to anywhere (its 15 minutes drive from downtown though).
Austin loops are complicated so another hotel i once registered to was impossible to find even via GPS
staff were very nice and welcoming, room was big very comfort bed equipped with any needed facility
breakfast is poor like most of usa hotels in this level
pool is still under constructions but its not relevant in Nov anyway
definitely good value for money

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shmulik C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver
Level Contributor
114 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 14 November 2013

Just stayed two nights at the new Holiday Inn Express in North Austin off of the 183 and it was great. The hotel is very modern, the King room was very spacious, included a desk, pull out sofa and nice bathroom. The TV was large (no sleep setting - very annoying); the bed was very comfy and the pillows were great.

The property offered a very modest happy hour in the evening (canned beer, wine, cheese & crackers, some chips n salsa) and a breakfast bar in the morning with toast, cereals, bagels, eggs, yogurt, fruit, coffee & juice.

Great fitness room. 3 or 4 Life Fitness brand treadmilss and Elliptical machines, free weights, medicine balls. Nice TVs, water cooler, Giant mirror. Great space!

Highly recommend. Travis at the front desk was very sweet and helpful.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mski1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boulder, Colorado
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 26 October 2013

We booked our stay through Priceline, and found one of the more reasonable deals in the Austin area. The hotel is HUGE, very clean, and very well-appointed for the price. What I loved the most: all the linens, including the comforter cover AND the requisite decorative pillow, have removable washable covers. It felt very clean, quite above average. What I didn't love: the mattress was SUPER soft. So much so that my man and I sank into the middle of the bed. Some people like that, but we like a firmer mattress.
The only snafu we experienced was that our hot water wasn't working, but when I called the front desk, they had maintenance staff in our room within 5 minutes. The problem was resolved within the hour.
There is no complementary breakfast, although there is an (over-priced) restaurant on-site. And a sports bar, for lunch/dinner/drinks.
You cannot walk to anything from this hotel, but it's just a hop-skip-and-a-jump to several shopping centers, and about 25 minutes to downtown.
The general vibe seems geared to business travelers, less toward couples or families.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lotuswoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
Level Contributor
9 reviews
7 hotel reviews
Reviewed 21 October 2013

You can tell that this property was just built, it's the best IHG property I've stayed in. Friendly staff, beautiful rooms, comfortable beds. I would absolutely choose this hotel the next time I am in Austin, we were less than 10 minutes away from everything we came for.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lindsey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area

Property: Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area
Address: 10711 Research Blvd, Austin, TX 78759-5706
Phone Number:
Region: United States > Texas > Austin > Northwest Austin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #42 of 201 Hotels in Austin
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area 2.5*
Number of rooms: 108
Reservation Options:
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Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area Texas

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