Seldom am I inspired to write a review but after a great stay at this property I simply have to. I regret that I cannot remember the name of the young lady that checked me in. She was genuinely friendly and welcoming. She gave me some great pointers on where to go to dinner within walking distance of the hotel. When I returned from dinner, she made a point of asking me where I ended up and if I enjoyed my experience.
While this is a mature Holiday Inn and not the newest property in Austin, it is in very good condition and my room was immaculate, spacious and comfortable. I had a spectacular view of the lake which made me regret not staying longer to explore the trails and water activities going on below.
The next morning I enjoyed a very nice full American Breakfast for something like $12.95 (un heard of value) complete with a made to order egg white omelet. I had a lesser breakfast at the Rosewood Crescent Court in Dallas 2 days prior and paid $29.33. Apples to oranges...I know but the difference was my server Leo. Like his front desk counterpart, his interest in my comfort and enjoyment of my breakfast was genuine. He checked back to make sure I had everything I needed, he explained how the breakfast worked and when I wanted to pay, there was the bill (many many restaurants blow otherwise great dining experiences by being slow with the bill).
Austin is booming and I had a hard time finding a downtown hotel. I ended up at this Holiday Inn sort of by default. I was a bit concerned because the room rate was considerably lower than what I normally pay in Austin. I spent the earlier part of the week at true 4-Star-4 Diamond hotels in Oklahoma City, Dallas and Houston and they all did a good job managing my guest experience. None of them however can compare in terms of the genuine sense of hospitality that has been inspired inside this Holiday Inn.
I work in the hospitality business and it was fantastic to see the great, real work being done inside this hotel. Thank you very much for the experience!
- Official Description (provided by the hotel):
- Welcome to the Live Music Capital of the World!Stay at Austin s Holiday Inn Town Lake and experience the comfort of 321 guest rooms, most overlooking Austin s scenic Hike & Bike trail and Lady Bird Lake, plus 3400 sq. ft. of flexible meeting/banquet space. A 100% smoke free facility, we are centrally located on IH35 & Lady Bird Lake and offer complimentary shuttle service (based upon availability) to Austin downtown s major attractions such as Texas State Capitol, Austin Convention Center, the University of Texas, the world famous Sixth Street/Warehouse Entertainment Districts offering local favorite bands, clubs & restaurants, and Bergstrom International Airport (AUS).The Holiday Inn Town Lake captures Austin s unique flavor and atmosphere, with bike, Segway and kayak rentals in the lobby, complimentary media room offering free blockbuster movies, free Wi-Fi and complimentary garage and surface lot parking. Serving breakfast, lunch, and dinner, our Pecan Tree Restaurant offers casual dining at affordable prices and enjoy your favorite beverage and appetizer in our Tavern Lounge and view one of our three large flat screen TVs! Re-energize in our 24 hour exercise facility and outdoor heated roof top pool, which is the perfect place in Austin to enjoy a burnt orange Austin sunset! The Holiday Inn Austin Town Lake offers lots of services but our focus is to create a memorable experience at a reasonable price. Welcome to Austin and welcome to the Holiday Inn Town Lake! ... more less
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- Also Known As:
- Holiday Inn Austin Town Lake Hotel Austin
- Austin Holiday Inn
- Holiday Inn Austin-Town Lake Texas