The customer service of Danielle, Alia, and Shanna was Excellent! I am an organization administrator and I understand the importance of great customer service. During my stay, these individuals were efficient, curteous and friendly. Shanna handled our check-in flawlessly as well as day to day questions about Austin and hotel features. Alia also displayed exceptional professional service, answering my questions and shuttling my group back and forth to our conference. Shanna was amazing through out our stay going above the call of duty to make sure our accommodation needs were met. If there were openings in my current organazation, I would want them to be part of my team.
- Official Description (provided by the hotel):
- Welcome to the Live Music Capital of the World!Stay at Austin s Holiday Inn Town Lake and experience the comfort of 321 guest rooms, most overlooking Austin s scenic Hike & Bike trail and Lady Bird Lake, plus 3400 sq. ft. of flexible meeting/banquet space. A 100% smoke free facility, we are centrally located on IH35 & Lady Bird Lake and offer complimentary shuttle service (based upon availability) to Austin downtown s major attractions such as Texas State Capitol, Austin Convention Center, the University of Texas, the world famous Sixth Street/Warehouse Entertainment Districts offering local favorite bands, clubs & restaurants, and Bergstrom International Airport (AUS).The Holiday Inn Town Lake captures Austin s unique flavor and atmosphere, with bike, Segway and kayak rentals in the lobby, complimentary media room offering free blockbuster movies, free Wi-Fi and complimentary garage and surface lot parking. Serving breakfast, lunch, and dinner, our Pecan Tree Restaurant offers casual dining at affordable prices and enjoy your favorite beverage and appetizer in our Tavern Lounge and view one of our three large flat screen TVs! Re-energize in our 24 hour exercise facility and outdoor heated roof top pool, which is the perfect place in Austin to enjoy a burnt orange Austin sunset! The Holiday Inn Austin Town Lake offers lots of services but our focus is to create a memorable experience at a reasonable price. Welcome to Austin and welcome to the Holiday Inn Town Lake! ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Austin Town Lake Hotel Austin
- Austin Holiday Inn
- Holiday Inn Austin-Town Lake Texas