We had a one night stay on September 10th.We got there a little after 2:30 PM. I will begin by saying that the lady at the front desk was courteous, did her best and was helpful when I needed directions but it did take a good 30 minutes or so to get checked in with a reservation in hand. There was one couple ahead that was trying to get a room and the phone ringing off the hook while the lobby was filling up as she was telling us all that she is waiting on the cleaning staff to be done by 3:00PM. Then when it got closer to 3 she started talking about 10 more minutes making it almost 40 minutes to get checked in. So others are correct that they will not let you check in early at all and I think the cleaning thing was a [--] excuse to make us all wait until 3. I didn't like it either because there was one easy option for food-the mexican restaraunt across the street but it didn't look like it was open. They have a room service menu if you want to pay 15 or 18 bucks for a sandwich. Also, if you are going to attend an event at the new Austin 360 Ampitheatre, this isn't the right place to stay. Shoot for the other Super8 on HWY 71 close to the airport. It's a little more expensive but it's much closer and looks nicer. The room at this one had a weird smell, old, wore out light switches, dusty, dirty base boards and dusty fan in bathroom, dinky, mismatched pillows with stains on the carpet. There was a hide a bed couch but I don't know how you'd use it because it's blocked by the bed, (also had stains and trash in it). I guess it depends on how picky you are but this place was kinda skanky to me. Bed was comfortable besides the pillows and it had a good air conditioner. Funny part is that there are signs in the rooms that threaten a 150.00 cleaning charge added to your account if you smoke in the room. That was laughable. As bad as I hate cigarettes, a Marlboro probably would have made the room smell better.
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- Also Known As:
- Super 8 Motel Austin Downtown Hotel Austin
- Super 8 Austin Downtown/Capitol Area Texas
- Super Eight Austin
- Austin Super Eight
- Austin Super 8