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Courtyard Austin Airport
Ranked #55 of 200 Hotels in Austin
GreenLeadersSilver level
Sandy Springs, Georgia, USA
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“In and Out”
5 of 5 bubbles Reviewed 12 September 2013 via mobile

Convenient for a quick getaway from AUS. Rooms are clean and comfortably appointed. Thankfully there is no Starbucks in the lobby, so there is no need to stand in line for a quick out the door coffee.
Lobby bar served a wide selection of salads and sandwiches.
Jen the barkeep is personable and skilled at her craft. I had the chicken quesadillas to complement the excellent margaritas.
All in all, a Courtyard that is priced competitively, suitably appointed, and an overall good choice.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TheAmazingRando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew H, Sales Coordinator at Courtyard Austin Airport, responded to this review, 24 September 2013
Thank you for taking the time to write a review about our hotel. We are happy to see that our mission of being the cleanest and the friendliest hotel in Austin is being recognized by our guests! Thank you for letting everyone know how wonderful and personable our bartender Jenn is! She does a fantastic job in both the bar and the restaurant. Thank you again for letting us know how we're doing! We look forward to seeing you during your next visit to the Live Music Capital of the World, Austin, TX!
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450 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (76)
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English first
Baltimore, Maryland
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 4 September 2013

I chose this hotel due to its convenient location next to the airport and good reviews on Tripadvisor. The location was good; it was right on Ben White Blvd., which connects easily into other major roads and (barring traffic) gets you into downtown in 10-15 minutes, and other places easily as well. Free pickup from the airport, and they also drove me back over the next morning to pick up my rental car and a friend. Everyone at the hotel was extremely friendly and helpful. I didn't use the pool, but it looked fine, if small. The exercise room also looked very nice. The bar/restaurant is nothing to write home about in terms of atmosphere, and I didn't eat here so can't speak to the food. There's not much within walking distance of the hotel (Waffle House, Starbucks, and Jalepeno's - a Mexican restaurant that I did eat at and found to be decent), but tons of options are within an easy drive

Room Tip: My room was near the elevator, which "dings" every time it arrives. It wasn't a huge a...
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Green Features: Signs were posted about leaving towels on the racks if you didn't want them laundered. For the most part, though, they were all changed daily.
  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Curtis K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew H, Sales Coordinator at Courtyard Austin Airport, responded to this review, 24 September 2013
Thank you for taking the time to write a review about our hotel! We appreciate you sharing the many amentities you were able to see and use during your stay with us! We do have our own onsite bar and restaurant. We also have Jenn that works in the bar and is a great asset that can create a very fun atmosphere as other TripAdvisor reviewers have written about in many other reviews. We are glad that you were able to use our complimentary shuttle service to and from the airport during your stay. We hope to see you during your next visit to Austin!
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Dnipropetrovsk, Ukraine
Level Contributor
74 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 2 September 2013

During a Texas heat wave a cool room is necessary. My room was incredibly cool, so cool in fact, that I turned it up! The bed was incredible and the room was comfy. Enjoyed the hotel. One negative: most hotels offer a free breakfast buffet, not here. For almost the same fare you can get at other hotels for free, they wanted a ten spot.

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JRinUA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew H, Sales Coordinator at Courtyard Austin Airport, responded to this review, 24 September 2013
Thank you for taking the time to write a review about our property! We appreciate your feedback as it allows us to keep the customer experience at a very high level. We are glad to hear that you enjoyed the bed and the room was comfy! We do not offer a free breakfast, however our breakfast is made to order with omelletes, eggs, bacon, and many other hot items that makes it a great value for under $10! We look forward to hosting you during your next trip to Austin, TX!
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1 review
5 of 5 bubbles Reviewed 29 August 2013

I am a seasoned traveller and usually expect a Courtyard by Mariott good. This hotel by Austin airport is better than a Four Seasons! Right from the time you enter, you feel you are taken care of with smiles. Jenny at the bar is probably the best and most friendliest I have come across. Definately returning.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vinny_Dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew H, Sales Coordinator at Courtyard Austin Airport, responded to this review, 11 September 2013
Thank you for taking the time to write a review about our hotel! We appreciate your comments about us being better than the Four Seasons! We agree! Jen is definately an asset to our team and we will be sure to inform her of your feedback. Thank you for staying with us at the Courtyard Austin Airport and we will look forward to hosting you in the future!
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Dayton, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 August 2013

Conveniently located to the Austin airport and downtown establishments this hotel is perfect especially for the business traveler. The staff is very friendly and helpful, especially Nick and Taylor normally at the front desk managing everything and of course there is Jen, who is a true customer advocate there to assist in food and beverage and suggestions for local attractions.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pbohaboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew H, Sales Coordinator at Courtyard Austin Airport, responded to this review, 27 August 2013
Thank you for taking the time to write a review about the Courtyard Austin Airport! We appreciate you taking the time to give us some feedback. We thank you for letting everyone know how conveniently located we are next to Austin Bergstrom International Airport, Downtown Austin, and many businesses in Austin.

We will be sure to let Nick, Taylor, and Jen know how well they are doing! They are all great customer service advocates and future leaders in our company!

We look forward to hosting you during your next visit to Austin, TX!
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1 review
5 of 5 bubbles Reviewed 24 August 2013

Ben was the night manager and and that experience was one of the best Hotel experiences I have had.I had some travel issues and Ben took care of me with world class customer service. Only after I checked in did he realize that I was platinum with Marriott

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sugarlanddan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew H, Sales Coordinator at Courtyard Austin Airport, responded to this review, 26 August 2013
Thank you for taking the time to write a review about The Courtyard Austin Airport. We are glad to hear that Ben was able to help you with your travel issues. As you noticed, we take care of all of our guests whether it be a Platinum Marriott Rewards member or a Non Marriott Rewards Member. We look forward to your next visit to Austin!
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Addison, Texas
1 review
4 of 5 bubbles Reviewed 16 August 2013

I use the hotel for flight crew rest when we stop in Austin-Bergstrom. The fascility and food are great. Rooms and bathrooms are very clean and neat. The staff is very friendly and accomodating. Highly recommend it for the flight crews. Free shuttle. Thanks Taylor G!

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leirad1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew H, Sales Coordinator at Courtyard Austin Airport, responded to this review, 19 August 2013
Thank you for taking time out of your busy schedule to write a review about our hotel! We agree that we have great facilities that are clean and well kept! We also like to think that we are some of the friendliest hotel staff in all of Austin!

We look forward to picking you up via our complimentary airport shuttle service the next time you fly into Austin-Bergstrom International Airport!
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Additional Information about Courtyard Austin Airport

Property: Courtyard Austin Airport
Address: 7809 E Ben White Blvd, Austin, TX 78744-1774
Region: United States > Texas > Austin > South Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Green Hotel in Austin
#37 Business Hotel in Austin
#51 Family Hotel in Austin
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Austin Airport 3*
Number of rooms: 147
Official Description (provided by the hotel):
NEWLY-RENOVATED! The Courtyard Austin Airport hotel just 2 miles from Austin-Bergstrom Airport, has just been renovated. With all new furnishings, free airport shuttle and reasonably-priced park and fly service, we're a standout among Austin airport hotels. Our new lobby is highlighted by the Bistro offering healthy breakfast items and Starbucks coffee. We even have a separate lobby bar serving cocktails and local beer and wine (5pm-11pm Mon-Fri). Business travelers appreciate our close proximity to downtown Austin, the convention center and Department of Veterans Affairs. Enjoy a weekend getaway and visit nearby attractions like 6th Street, Zilker Park and Circuit of the Americas. Relax in your room equipped with flat-screen TVs, free WiFi and comfy new sofas, or hit the 24-hour fitness center or indoor pool to stay active. Make the most of your next trip to the Lone Star State at Courtyard Austin Airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Ebookers, Hotels.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Courtyard Austin Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Austin Airport Hotel Austin
Austin Marriott
Austin Courtyard
Courtyard Austin Airport Texas

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