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“DO NOT STAY HERE!”

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Baymont Inn & Suites Austin South
Ranked #174 of 202 Hotels in Austin
US
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“DO NOT STAY HERE!”
Reviewed 18 August 2014

Dirty. Scary. Old. Bugs in the bed. Shower didn't work. I actually stayed here during SXSW because there was no other option and they charged me $300+ per night!!!! I had to go to Walmart to purchase Clorox wipes, a blanket and a hoodie to sleep in. There was a roach in the bed. The walls and carpet were dirty. The microwave was an original from the 1970s. The people who worked there were nice and friendly but I would NEVER recommend this experience to anyone.Fortunately, I was able to cut my stay short by a couple of days and found a room elsewhere for the same price that was easily three steps above this place.

  • Stayed March 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nadzent1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Irving, Texas
2 reviews
Reviewed 18 August 2014

We came to Austin as turists, expected Baymont Inn Austin South to be no different than average hotel. We were surpriced next morning when we realized that our beds were similar as the the ones in the "Waldorf Astoria" in New York, we had slept in clean and fresh smelly sheets, like in the clouds.
The reception, a girl named Tee and other ones were always so helpful all the time. The room was very clean, I am very picky with toilettes and it was very clean, so was the carpet and refrigerator. We fell in love with Austin and want to go back, Staying in this Hotel is now part of a family tradition for us.
Thank you Baymont Hotel in south Austin for making our vacation a memorable one.
The Freppons.

Room Tip: Rooms in the back are quiet, ours had a great balcony.
See more room tips
  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank 76tony123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baymontlisa, General Manager at Baymont Inn & Suites Austin South, responded to this review, 22 August 2014
Thank you so much for staying with us . We aim to make our guest happy and we're looking forward to see you and your family on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cypress, Texas
Level 3 Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 20 July 2014

I was staying there for a 3 day workshop but I was paying for it myself. My school was not picking up the cost. So I needed to find inexpensive place to stay.
Upon check in, Tee, the desk clerk, was very friendly and informative. She said the front elevator was broken and would be fixed that day (Tuesday). The last time I checked on that elevator, Thursday afternoon, it still was not fixed.
The pool was full of sand the whole time I was there. It never got cleaned.
I never walked around my room without shoes. I just did not feel like it was clean enough to do that. When returning in the afternoons, I stayed in my room with the door locked. I did not go out. I did feel like it would be safe to return there after dark. The front desk clerk said that the back door would be locked after 10 pm. I not sure that could happend. The back door did not look like it could lock, it did not look like it would even close all the way and the lock looked broken. The air conditioner was very loud.
There were several rooms on the second floor under going repairs and the doors were left open even when no one was working in them. There did not seem to be any air conditioning in the hallway.
It was cheap, the bed was clean, it was close to where I needed to go, and there was a fridge and microwave. Not sure my husband or parents would want me to stay there again.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank txaggiegrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Baymont Inn & Suites Austin South

Property: Baymont Inn & Suites Austin South
Address: 4323 S Ih 35, Austin, TX 78744-1801
Phone Number:
Region: United States > Texas > Austin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #174 of 202 Hotels in Austin
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Baymont Inn & Suites Austin South 2.5*
Number of rooms: 95
Official Description (provided by the hotel):
We are the new Baymont Inn and Suites Austin South. We have a board room, large 1200 sq. ft. meeting room with full audio and visual equipment. Comfortable, clean, and close to heart of Austin. ... more   less 
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Also Known As:
Baymont Inn & Suites Austin South Hotel Austin
Baymont Inn And Suites Austin South
Best Western Austin
Austin Best Western
Baymont Inn & Suites Austin South Texas

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