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“Solid Hotel” 3 of 5 bubbles
Review of Clarion Inn Austin North

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Clarion Inn Austin North
Ranked #143 of 197 Hotels in Austin
Brownwood
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Solid Hotel”
3 of 5 bubbles Reviewed 27 October 2013 via mobile

This hotel was great for the price. It is somewhat of a dated property, but if you're looking for a place to sleep and eat breakfast, excellent place to stay. The location also made this an excellent place to stay, downtown was approximately a 7-10 minute drive.

Stayed October 2013
Helpful?
Thank hutson_19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anas J, Director of Sales at Clarion Inn Austin North, responded to this review, 3 December 2013
Thanks for your feedback and we do highly appreciate your review. We are in constant renovation to make our 25 years old hotel up to date and maintain the cleanliness and comfort in our rooms for the joy to our guests.

Kind regards,
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180 reviews from our community

Traveller rating
    52
    40
    40
    23
    25
See reviews for
51
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47
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Boynton Beach, Florida
1 review
3 of 5 bubbles Reviewed 22 October 2013

The hotel is right off 183 and is noisy. They have an indoor pool that is why we chose it. Our grand kids ages 4 and 11 enjoyed the pool, but the water temp was warm ok the outside temp in the pool area was extremely cold. we had a handicapped room right across from the breakfast area and that was noisy.

  • Stayed October 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Elizabeth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anas J, Director of Sales at Clarion Inn Austin North, responded to this review, 3 December 2013
Thanks Elizabeth for your feedback and opinion that is highly appreciated, There are diffident rooms in the hotel that more quiet and a bit away from breakfast area which may has a little noise in the morning due to the atrium style of the hotel that make sounds transfer easily to the rooms

We hope that we can get another chance to have you in our hotel and sure mention to our front desk staff that you prefer a quitter room

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, United States
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 22 October 2013

The hotel was an unexpected surprise. I selected it due to price and location but the room was clean, Breakfast Outstanding, and the people were great. I will stay here next visit to Austin, Texas. We stay in Best Western, among others, when we can and most do not disappoint. The location of the hotel is unusual for access is under the 183 freeway in Austin. Give it a try and you should not be disappointed. The pool, which is inside is small but had a fair amount of action and the dining area is large and very clean. The lady who cooks custom ordered eggs and pancakes for you was GREAT. Best breakfast we had on the trip.

  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Daniel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anas J, Director of Sales at Clarion Inn Austin North, responded to this review, 3 December 2013
Thanks Daniel for your review and compliments. We will always do our very best to meet and exceed our customer expectations with providing superior customer care

We look forward to welcoming you back to our Best Western Atrium North

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 October 2013

The hotel staff was very helpful in giving directions & printing maps to restaurants, Walmart, etc. The breakfast was fantastic....a chef cooked it right there...and free. I liked the heated swimming pool, and sitting area in the large atrium. There are 2 atriums, and since I was there in Oct, and didn't expect noisy kids, I requested to be by the pool. It was very quiet. The room with 1 king size bed was very large...has fridge & microwave. Bed was very comfortable. I certainly will stay there on my next trip to Austin.

  • Stayed October 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Charles V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anas J, Director of Sales at Clarion Inn Austin North, responded to this review, 3 December 2013
Thanks Charles for your feedback and your review. We look forward to wlecoming you back to your home away from home the Best Western Atrium North

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 5 October 2013

I was traveling on business and stayed here over night room lighting was a little dark but was very clean.The bed was somewhat uncomfortable but overall stay was ok.. The complimentary breakfast was over the excellent complete with a on staff chef with a comical personality

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Deundre J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anas J, Director of Sales at Clarion Inn Austin North, responded to this review, 3 December 2013
Thanks for your review and your important feedback as we always take every comments as serious matter and do our best to satisfy all of our guests

We look forward to welcoming you back to our Best Western Atrium North hotel in your next trip back to Austin

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dever, United States
1 review
3 of 5 bubbles Reviewed 27 September 2013

This was a very basic hotel experience for a slightly higher than basic price (due to the football game that weekend I assume). The decor was outdated and there is a hint of cigarette smell everywhere. Not enough that I could smell, but my girlfriend could, which is probably worse for me. The breakfast was better than I would expect from the appearance of the hotel. The showers were small even though the bathroom was large. This place is certainly clean enough and safe enough to stay, but if you are looking for something nice, this isn't it.

  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Clifford B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anas J, Director of Sales at Clarion Inn Austin North, responded to this review, 30 September 2013
Thanks for your feedback and we appreciate your honest opinion. We are going through continuous updating to meet our guests expectations and provide a nice homey stay away from their home. We look forward to seeing you more in Best Western Atrium North
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 22 September 2013

This hotel is outdated, dirty, just down right scary.. Not trying to be mean but really...cement walls, outdated bedding, furniture etc. Someone should put a little cash into this place. Beds are tiny..pillows are mini (not a standard in fact looks like a quarter pillow). Second bad expensive with a Best Western and I cannot tell you there will not be a third. Staff was nice. I feel sorry for them to work in such a outdated scary place.

Room Tip: Don't stay here. plain and simple. The owner must be cheap to continuie on without spending some...
See more room tips
  • Stayed September 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank txrebroker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anas J, Director of Sales at Clarion Inn Austin North, responded to this review, 24 September 2013
Thanks for your feedback and we are sorry that you feel this way about our hotel. Yes the hotel is old, yet we are in continuous updating and renovating to keep up with our brand standard. Our housekeeping staff has been awarded many times for the job they do and the cleanliness of the hotel rooms; furthermore, all our Beds and Pillows sizes are up to standards. Once again we do apologies for any inconvenience and for not meeting your expectations..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Clarion Inn Austin North

Property: Clarion Inn Austin North
Address: 7928 Gessner Drive, Austin, TX 78753 (Formerly Best Western)
Phone Number:
Region: United States > Texas > Austin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #143 of 197 Hotels in Austin
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Clarion Inn Austin North 2.5*
Number of rooms: 118
Official Description (provided by the hotel):
We are conveniently located off Interstate 35, the Clarion Inn Austin North in Austin, TX offers easy access to Texas Memorial Stadium, as well as a variety of other attraction, including: Austin Convention Center Texas State Capitol Bob Bullock Museum Pickle Research Campus LBJ Library ... more   less 
Reservation Options:
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Also Known As:
Best Western Atrium North Hotel Austin
Best Western Hotel Austin
Best Western Austin
Austin Best Western
Clarion Inn Austin North Texas

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