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“Must stay here in Austin.”
5 of 5 bubbles Review of Hotel Ella

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Hotel Ella
Ranked #39 of 200 Hotels in Austin
Certificate of Excellence
Austin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Must stay here in Austin.”
5 of 5 bubbles Reviewed 30 December 2013

Delightful small hotel - a must stay here in Austin. Very professional and energetic staff. Pleasant atmosphere and clean accommodations. Good central location with plenty of options for things to do within walking distance.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Richard And Lin... W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Ella, General Manager at Hotel Ella, responded to this review, 5 January 2014
Dear Richard and Lin:

Thank you for your review of Hotel Ella and for commenting that the hotel is a must stay in Austin. We are so happy to hear that you found the staff professional and energetic, our accommodation clean and the hotel in a central location walking distance to many things Austin. We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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344 reviews from our community

Traveller rating
    228
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Austin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 December 2013

While relatively new, the Hotel Ella staff are certainly there to please. Everyone was ready with a welcome and departing greeting and wanted to know how they could make your stay any better.

Room was very nice, bed was exceptional, bath is small but functional, bath products very nice.

Room service was good.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Kerry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Ella, General Manager at Hotel Ella, responded to this review, 5 January 2014
Dear Kerry W:

Thank you for your review of Hotel Ella and for commenting that the staff is here to please by offering to make your stay better. We are also happy to hear you found the room nice, exceptional bed and very nice L'Occitane bath products. We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Duluth
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 19 December 2013

This hotel is a MUST stay in Austin. Everything was perfect, from the decor and the comfort to the friendliness and attentiveness of the staff. The room was luxurious in a glamour sort of decor. A Gem!

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank MaribethAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Ella, General Manager at Hotel Ella, responded to this review, 5 January 2014
Dear MaribethAtlanta:

Thank you for your review of Hotel Ella. You are so kind to describe the hotel as a must stay in Austin and a gem. We are so glad to hear you found the staff friendly and attentive as well as your room luxurious. We look forward to your return to Austin and Hotel Ella.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin
1 review
5 of 5 bubbles Reviewed 19 December 2013

I live in Austin, so it was difficult trying to narrow down a place to stay due to all the great choices but as fate would have it, Hotel Ella was the perfect choice. Luxurious. Friendly. Clean. Safe.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Karen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
1 review
5 of 5 bubbles Reviewed 12 December 2013

Stayed 5 nights at the hotel. The location provides easy access to all of downtown Austin and the surrounding hill country. Our room was quiet and very comfortable. The staff is professional and very helpful and friendly. The dining is a foodies delight! When visiting Austin this is where we will always stay. Highly recommended!

Room Tip: Ask for a junior suite in the annex.
See more room tips
  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gail B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 5 December 2013

My wife and I had a fantastic stay - the rooms were great and the staff went out of their way to ensure we had an amazing stay. All were very friendly and helpful - we wanted to explore Austin and they provided us a great plan and walked us through the highlights. I read the earlier comments about staff - I wonder whether there was a training issue, because we only had a quality experience.

Stayed November 2013, travelled as a couple
Helpful?
3 Thank lovetravellingNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 12 November 2013

My family (wife, 2 boys and dog) and I stayed at the Ella to celebrate my 40th birthday and our experience was first rate completely. The staff was attentive and courteous, the rooms were well appointed and beautiful and the experience was wonderful. They are a pet friendly hotel and had a dog bed and dishes there for him (our 12 year old Lab Dave). We needed a rollaway bed and we had 3 housekeeping staff at our door within 5 minutes of the request setting it up for us and making the bed. The turndown service arrived shortly after with bottled water and little lemon bars that were great. This was on a Friday night @ 6:30 when the hotel was booked and busy. Handwritten note from the manager & birthday cookies were a thoughtful touch. The beds were super comfortable and while the rooms was smaller in nature, that was what we expected as it is a boutique style hotel. I can say the four of us plus the dog were all completely comfortable for the weekend and had no issues.

Our dinner experience at Goodall's the restaurant was amazing. We had a four course meal that was exceptional in every way and they specially made dishes that were appropriate and great for our two children that were off menu items with no problem. They brought us a gratis champagne toast for me and my wife (apple cider for the kids) again to toast my birthday. The wait staff was excellent and the meal was well paced. The specialty drinks from the bar were great and the wine selection was everything I could've wanted.

The grounds are beautiful including the small splash pool, the yard and the mansion patio. All of the art in the hotel is local to the Austin art community. The hotel itself is just blocks from UT and Downtown and is super convenient to everything downtown Austin has to offer.

We had an excellent time at the Ella, and our family weekend was again excellent. They were great to our kids even as it is a more adult oriented property & my family all enjoyed themselves immensely. I would highly recommend this unique Hotel to anyone with confidence.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Gregg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Ella

Property: Hotel Ella
Address: 1900 Rio Grande, Austin, TX 78705 (Formerly Mansion at Judges' Hill)
Phone Number:
Region: United States > Texas > Austin > West Campus
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Austin
#5 Romantic Hotel in Austin
#13 Family Hotel in Austin
#18 Luxury Hotel in Austin
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Ella 4*
Number of rooms: 47
Official Description (provided by the hotel):
Located near the heart of downtown Austin and within walking distance of the University of Texas, Hotel Ella is a stylish boutique hotel housed in the historic Goodall Wooten House, one of Austin's original landmark estates. Constructed in 1900, the Greek revival-style mansion underwent an extensive renovation in 2013, and now offers a picture-perfect setting for vacations, staycations, weddings, meetings and more. With 47 guest rooms, a cabana-lined pool, and a wrap-around veranda overlooking our front lawn, Hotel Ella features beautifully designed outdoor and indoor spaces-including a recently renovated ballroom-that will add timelessness and simple elegance to any event. In true Texan style, guests will be treated to a superior level of personalized service and exceptional dining during their stay. ... more   less 
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Also Known As:
Mansion At Judges` Hill Hotel Austin
Mansion At Judges Hill Austin
Hotel Ella Austin, Texas

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