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“First-Class Hotel”
Review of Hotel Ella

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Hotel Ella
Ranked #39 of 201 Hotels in Austin
Certificate of Excellence
Reviewed 11 July 2014

I travel all the time for business, and this hotel is a real standout. I'd recommend it to anyone seeking a great time, realization, fabulous food, and wonderful, attentive staff. I ate at their on-site restaurant and the food was inventive/ local/ fabulous.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with this hotel
Thank jerryvdude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Ella, Manager at Hotel Ella, responded to this reviewResponded 16 July 2014

Dear jerryvdude:

Thank you for your review and recommendation of Hotel Ella. We are so pleased that you found our property to be a real standout. We are also thrilled to hear that you found the food at Goodall's Kitchen & Bar to be inventive, local, and fabulous. We will be sure to pass on the compliments to our chef. We look forward to having you back soon!

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Reviews (368)
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278 - 284 of 368 reviews

Reviewed 4 July 2014

The property updates were well done. Each member of staff we interacted with was polite and smiling! The hotel has a complimentary shuttle to take you with a small radius of the hotel- nice surprise that I didn't read about when booking on their website.

We stayed in a Garden Terrace Junior Suite but found it different than the description on their website. We didn't have an "ivy-walled private terrace"- it was enclosed with tall steel bars like a cell and lacking greenery of any sort. Also, the "seating area" was a chair in our room. No sofa as seen in the photos. In lieu of a closet the room had a wardrobe that wasn't tall enough to accommodate long dresses or large enough to store your luggage.

It was apparent that the staff was excited about their property, its remodel and future potential. We look forward to seeing this hotel's continued improvement.

  • Stayed: February 2014, travelled as a couple
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1  Thank TravelinSouthernLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Ella, Manager at Hotel Ella, responded to this reviewResponded 16 July 2014

Dear TravelinSouthernLady:

Thank you for your review of Hotel Ella. We are pleased ot hear that you found the staff to be polite and smiling and that you had the opportunity to utilize our complimentary shuttle. We apologize that your suite did not live up to your expectations. The ivy on the terrace endured a rough winter, but they are filling in more and more every day. We are happy to announce that we are undergoing some renovations this summer that are already in progress and include new furnishings. We invite you to come back to Hotel Ella to see first hand!

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Reviewed 30 June 2014

Excellent property in a great location. Staff is very knowledgeable, and friendly. Highly recommend the suites in the original home, well worth the price. The verandah is a perfect place to relax and unwind.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Peter960 E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Ella, Manager at Hotel Ella, responded to this reviewResponded 16 July 2014

Dear Peter960 E:

Thank you for your review and high recommendation of Hotel Ella! We are pleased to hear that you found the staff to be very knowledgeable and friendly. We are also pleased that you had the opportunity to relax and unwind on our veranda. We look forward to welcoming you back to Ella!

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Reviewed 30 June 2014

We live in Austin but decided to stay at the hotel for a family wedding reception. Booked 2 rooms, a classic and garden terrace with pool/outdoor access. The rooms were nicely decorated and comfortable but not having a closet or any hooks to hang towels, robes or clothing on made it a little difficult. There is a rod in an armoire in the room I stayed in but if your dress is of any length it won't hang properly. I will say we enjoyed our stay but I definitely wouldn't pay what we did for the garden terrace room again. Wasn't even close to worth the cost which was double the king classic room.

  • Stayed: June 2014, travelled as a couple
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3  Thank srh615
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Ella, Manager at Hotel Ella, responded to this reviewResponded 16 July 2014

Dear srh615:

Thank you for your review of Hotel Ella. We are glad to hear that you found the rooms to be comfortable. We understand your feelings on our classic hotel rooms. We am excited to report that we are undergoing a room renovation this summer that is already in progress. We are remodeling the bathrooms and upgrading the furniture in all our classic rooms. We invite you to visit us again this year and see the new improvements first hand!

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Reviewed 26 June 2014

I enjoyed my stay in the part that I think they call the mansion. The room was very clean. The bed was very comfortable. The bathroom was great. The staff was very friendly and efficient.

My favorite part about the hotel was that there seemed to be a peaceful presence once you walked through the front doors. Even in the midst of the hustle and bustle of Austin, it was like I was on a retreat or a getaway.

The only reason I didn't give Hotel Ella the highest rating possible is due to the restaurant. Don't get me wrong...the food was INCREDIBLE. However, the amount of time it took from sitting down at a table to being brought a menu to being asked what you would like to order was a bit too long for me. But again...the food was pretty dang incredible, so I guess it was worth the wait.

I would definitely stay at Hotel Ella in the future. It is the nicest hotel I've ever stayed at in Austin, and it is in an incredible location.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with this hotel
1  Thank Doug C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Ella, Manager at Hotel Ella, responded to this reviewResponded 16 July 2014

Dear Doug C:

Thank you for your review of Hotel Ella. We are pleased to hear that you found the room to be very clean, the bed very comfortable, the bathroom great, and the staff very friendly and efficient. We are glad that you enjoyed the food at Goodall's Kitchen & Bar, and we apologize for the service was delayed. We look forward to welcoming you back to Hotel Ella soon!

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Reviewed 24 June 2014

I enjoyed my stay in the main hotel. The old architecture of the building gives the feeling of staying in a family home rather than a hotel. The staff was attentive and helpful. The food was excellent. I will stay here on future trips to Austin.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with this hotel
Thank Nancy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Ella, Manager at Hotel Ella, responded to this reviewResponded 8 July 2014

Dear Nancy B:

Thank you for your review of Hotel Ella. We are glad that the old architecture of the building made you feel homey and that the staff was attentive and helpful. We look forward to welcoming you back on future trips to Austin!

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Reviewed 23 June 2014

Hotel Ella is a quiet, luxurious surprise tucked near downtown Austin. The staff were very attentive and helpful. The 3 mile radius for transportation provided great coverage of the main things we wanted to see. I would highly recommend Hotel Ella for someone who doesn't want a cookie cutter room in a chain hotel.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with this hotel
Thank Terri P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Ella, Manager at Hotel Ella, responded to this reviewResponded 8 July 2014

Dear Terri P:

Thank you for your high recommendation of Hotel Ella. We are pleased that you found the staff to be very attentive and helpful. We are also glad that you used our complimentary transportation and that it provided great coverage of the main things you wanted to see. We look forward to your next stay at Ella!

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Additional Information about Hotel Ella

Address: 1900 Rio Grande St, Austin, TX 78705-5511 (Formerly Mansion at Judges' Hill)
Phone Number:
Region: United States > Texas > Austin > West Campus
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Austin
#5 Business Hotel in Austin
#13 Family Hotel in Austin
#16 Luxury Hotel in Austin
Price Range: £190 - £382 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Ella 4*
Number of rooms: 47
Official Description (provided by the hotel):
Located near the heart of downtown Austin and within walking distance of the University of Texas, Hotel Ella is a stylish boutique hotel housed in the historic Goodall Wooten House, one of Austin's original landmark estates. Constructed in 1900, the Greek revival-style mansion underwent an extensive renovation in 2013, and now offers a picture-perfect setting for vacations, staycations, weddings, meetings and more. With 47 guest rooms, a cabana-lined pool, and a wrap-around veranda overlooking our front lawn, Hotel Ella features beautifully designed outdoor and indoor spaces-including a recently renovated ballroom-that will add timelessness and simple elegance to any event. In true Texan style, guests will be treated to a superior level of personalized service and exceptional dining during their stay. ... more   less 
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Also Known As:
Mansion At Judges` Hill Hotel Austin
Mansion At Judges Hill Austin
Hotel Ella Austin, Texas

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