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“Lovely boutique hotel”
Review of Hotel Ella

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Hotel Ella
Ranked #37 of 203 Hotels in Austin
Certificate of Excellence
Atlanta, Georgia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Lovely boutique hotel”
Reviewed 22 July 2014

Close (within walking distance to UT) to major amenities in Austin. An oasis in the city. Everything was perfect from the spa style pool to drinks on the verandah. This is the place to stay in Austin!

Room Tip: overlook the pool
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  • Stayed June 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank CassieMom2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Ella, Manager at Hotel Ella, responded to this review, 24 July 2014
Dear CassieMom2013:

Thank you for your review of Hotel Ella. We are pleased to hear that you found Ella to be an oasis in the city and that you enjoyed the spa style pool and drinks on the veranda. We look forward to welcoming you back the next time you are in town!
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362 reviews from our community

Traveller rating
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    20
    19
    6
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Austin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 July 2014

Unpretentious, yet efficient and relaxing. The staff is well-trained and really seems to understand the importance of customer satisfaction. Rooms large, clean, bright and well-appointed. Quiet. Great AC (you know how some hotel's don't always work right). Great food in the restaurant. Good, fairly priced wine list. Overall, great stay for the price and beats the heck out of that downtown Zoo.

Stayed July 2014, travelled as a couple
Review collected in partnership with this hotel

Helpful?
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Ella, Manager at Hotel Ella, responded to this review, 24 July 2014
Dear Robert M:

Thank you for your review of Hotel Ella. We are pleased to hear that you found our staff to be well-trained and tthe rooms large, clean, bright and well-appointed. We emphasize the importance of customer satisfaction and are glad to know this reflected on your stay. We look forward to welcoming you back soon!
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Bella Vista, Arkansas
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 July 2014

Great location. Wonderful rooms and very comfortable beds/pillows. Loved the quietness of the annex. We overlooked the pool area. We had breakfast and dinner in Goodall's. Excellent. My favorite was the Nutella Creme Brulee! Loved sitting on the veranda. Even though it was July we had a nice breeze that made it very pleasant to gather and visit out there.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Ella, Manager at Hotel Ella, responded to this review, 24 July 2014
Dear Linda B:

Thank you for your review of Hotel Ella! We are happy to have accommodated your family for the reunion. We are pleased to hear that you found the rooms to be wonderful and that you loved sitting on the veranda. The Nutella Creme Brulee is one of our favorites as well. We look forward to welcoming you back to Hotel Ella soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 July 2014

Hotel Ella is great if you are from out of town or local. I used to live in Austin and went to hotel Ella quite often for after work cocktails. Now, I stay here when in town for work. Great space. amazing pool. friendly team. the stay is easy and good. the night time turn down service is sweet with a treat and a jug of water. love it. some people that don't know austin well may say the location is a bit outside of downtown but that's not true. it is a few blocks, but easy by cab and still in the heart of things- plus a bit more quiet. stay here when in austin.

Room Tip: Hotel Ella is gorgeous. now with a pool. people may say it is a bit outside some of the hipper place...
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  • Stayed June 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank jillr1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Ella, Manager at Hotel Ella, responded to this review, 16 July 2014
Dear jill r:

Thank you for your review and recommendation of Hotel Ella. We are glad to hear you have been coming back continually. We are also pleased to hear that you enjoy the pool, friendly team, and the turn down service. When visiting again, feel free to use our complimentary shuttle service in one of our Ella Cadillacs to take you the few blocks downtown. We look forward to having you back!
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Boston
Level 4 Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 14 July 2014

This hotel was chosen for me by a company I interviewed with in Austin. It is elegant and whimsical in decor. Bed was very comfortable and the food at the restaurant was delicious. Above all the staff is very well trained and attentive. The only addition I recommend is to add dressers to the rooms. We had to live out of our suitcase for any items that we did not hang in the closet because there were no drawers in the room. It looked like the rooms were being redone with new tile and perhaps this will be a part of that improvement.

  • Stayed July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Sara K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Ella, Manager at Hotel Ella, responded to this review, 16 July 2014
Dear Sara K:

Thank you for your review of Hotel Ell. We are pleased to hear you found the decor to be elegant and whimsical, and that your bed was comfortable and the food was delicious. We take great pride in on our well trained and attentive staff, so we appreciate the feedback. We are pleased to announce that we are currently going through a renovation that includes new room furnishings. We invite you to come experience the updates first hand!
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Mount Kisco, New York
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 July 2014

I travel all the time for business, and this hotel is a real standout. I'd recommend it to anyone seeking a great time, realization, fabulous food, and wonderful, attentive staff. I ate at their on-site restaurant and the food was inventive/ local/ fabulous.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank jerryvdude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Ella, Manager at Hotel Ella, responded to this review, 16 July 2014
Dear jerryvdude:

Thank you for your review and recommendation of Hotel Ella. We are so pleased that you found our property to be a real standout. We are also thrilled to hear that you found the food at Goodall's Kitchen & Bar to be inventive, local, and fabulous. We will be sure to pass on the compliments to our chef. We look forward to having you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tierra Amarilla, New Mexico
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 July 2014

The property updates were well done. Each member of staff we interacted with was polite and smiling! The hotel has a complimentary shuttle to take you with a small radius of the hotel- nice surprise that I didn't read about when booking on their website.

We stayed in a Garden Terrace Junior Suite but found it different than the description on their website. We didn't have an "ivy-walled private terrace"- it was enclosed with tall steel bars like a cell and lacking greenery of any sort. Also, the "seating area" was a chair in our room. No sofa as seen in the photos. In lieu of a closet the room had a wardrobe that wasn't tall enough to accommodate long dresses or large enough to store your luggage.

It was apparent that the staff was excited about their property, its remodel and future potential. We look forward to seeing this hotel's continued improvement.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelinSouthernLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Ella, Manager at Hotel Ella, responded to this review, 16 July 2014
Dear TravelinSouthernLady:

Thank you for your review of Hotel Ella. We are pleased ot hear that you found the staff to be polite and smiling and that you had the opportunity to utilize our complimentary shuttle. We apologize that your suite did not live up to your expectations. The ivy on the terrace endured a rough winter, but they are filling in more and more every day. We are happy to announce that we are undergoing some renovations this summer that are already in progress and include new furnishings. We invite you to come back to Hotel Ella to see first hand!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Ella

Property: Hotel Ella
Address: 1900 Rio Grande St, Austin, TX 78705-5511 (Formerly Mansion at Judges' Hill)
Phone Number:
Region: United States > Texas > Austin > West Campus
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Austin
#5 Business Hotel in Austin
#13 Family Hotel in Austin
#17 Luxury Hotel in Austin
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Ella 4*
Number of rooms: 47
Official Description (provided by the hotel):
Located near the heart of downtown Austin and within walking distance of the University of Texas, Hotel Ella is a stylish boutique hotel housed in the historic Goodall Wooten House, one of Austin's original landmark estates. Constructed in 1900, the Greek revival-style mansion underwent an extensive renovation in 2013, and now offers a picture-perfect setting for vacations, staycations, weddings, meetings and more. With 47 guest rooms, a cabana-lined pool, and a wrap-around veranda overlooking our front lawn, Hotel Ella features beautifully designed outdoor and indoor spaces-including a recently renovated ballroom-that will add timelessness and simple elegance to any event. In true Texan style, guests will be treated to a superior level of personalized service and exceptional dining during their stay. ... more   less 
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Also Known As:
Mansion At Judges` Hill Hotel Austin
Mansion At Judges Hill Austin
Hotel Ella Austin, Texas

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