This is a charming inn located just a few blocks from the State Capitol, Texas History Museum and the Unitversity of Texas. Despite a downtown location it retains the ambience of a bygone era. It was easy to find and, during our visit, there was plenty of parking. What a pity, then, that our stay was spoiled by what appeared to be non-existent management and/or awful policies.
Our first problem was bright floodliglts shining on our room all night. If you are going to light a building this way, then you need proper balckout curtains. Our second problem related to climate control - during our stay we experinced very wide swings in temperature - one day was surprisingly humid and warm, the next had freezing temperatures - something that is common in Austin in winter. The roooms had no individual airconditioning controls.
Then the "breakfast" really was dreadful. The food selection criteria seems to be the quality of the preservatives. Packaged bakery products put out the night before. No butter - only an artificial long life hydrogenated substitute of some kind. As for the coffee - it sent us scampering out to one of Austin's many excellent coffee shops. You can do better at Days Inn.
Let it be said that there was a charming and helpful maid working in the inn and the rooom was spotlessly clean. But where was the management? We saw nobody in four days. The office was closed when we arrrived around 6.15 pm and closed again when we left around 10.00 am. A notice invited us to contact a number when the office was closed but the person answering was unable to access the information we needed - it was clear they were nowhere near the inn in what for most people are normal business hours.
This establishment has fantastic potential, but it will remain just that - potential - until the owners start treating it as a business rather than a hobby.
Perhaps we were unlucky as the place has many good reviews? However, you are rolling the dice when you book this property.
- Official Description (provided by the hotel):
- Nestled in the Uptown Cultural District in the downtown historic neighborhood on Judge's Hill lays a uniquely vintage boutique hotel and event venue that provides affordable luxury accommodations for relaxing getaways. The Pearl is a whimsical, romantic oasis for weddings, special events, and celebrations.The Pearl features in-house licensed massage therapists and several romantic packages including limousine service, a romantic carriage ride, fresh flowers, strawberries and chocolate, warm breakfast in bed, and twilight dinners. Enjoy complimentary breakfast, parking and WiFi connection throughout the property at this self-service hotel. Staying here is more like staying at home, but having everything already taken care of for you. ... more less
- Reservation Options:
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- Also Known As:
- Austin`s Inn At Pearl Street Hotel Austin
- Austin's Inn At Pearl Street Texas