We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Was our 4th choice, but turned out ok.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Doubletree by Hilton Hotel Austin
Ranked #55 of 201 Hotels in Austin
GreenLeadersBronze level
Reviewed 8 June 2013

Didn't think we'd have trouble finding a Hilton-family hotel in the middle of the week, but we were wrong. Doubletree was our 4th choice, but it worked out fine. Sorry, I can't give a 5-rating to any place that charges for parking. Anyway, the breakfast was yummy and the staff was great. Room average. Overlooked the large open outdoor courtyard in the center with balconies which was kinda nice.

  • Stayed: June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Scott H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jprendeville, General Manager at Doubletree by Hilton Hotel Austin, responded to this reviewResponded 28 June 2013

Thanks for the review of your recent stay at the Doubletree by Hilton Austin Hotel. I appreciate the 5-star rating on service and the kind words regarding our breakfast service and inner courtyard.

We hope to be your first choice when your plans bring you back to Austin.

Best Regards,

James Prendeville
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,320)
Traveller rating
Traveller type
Time of year
Language

1,069 - 1,075 of 1,320 reviews

Reviewed 30 May 2013

We were in Austin for a UIL music competition and this was the closest hotel we could get for the Memorial Weekend. Hotel is OK. Could use a bit of refreshing up. Otherwise is was fine. Very busy due to the fact it was memorial weekend. Bar was nice.

  • Stayed: May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Laura S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jprendeville, General Manager at Doubletree by Hilton Hotel Austin, responded to this reviewResponded 28 June 2013

Thanks for taking the time to write regarding your recent stay, Memorial Day Weekend is certainly a very bust time for the hotel and the city. I hope that we will have the opportunity to welcome you back in the future and ear a 5-star rating.


Best Regards,

James Prendeville
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2013

Went here for vacation with a friend. We generally like DD. The front desk staff was a bit unfriendly, and they missed one day not cleaning the room. The beds are tiny for a "full bed". It was originally suppose to be 4 of us 2 backed out. If it was the 4 of us 2 would have to have slept on the floor. The A/C worked, but not well. We had to crank it to 61 degrees to even get it to actually cool down the room to a comfortable state. The beds were comfortable albeit small. The only thing that was complimentary was coffee, and 1 cookie at the beginning. Location is also not that close to downtown.

  • Stayed: May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
1  Thank Derek M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jprendeville, General Manager at Doubletree by Hilton Hotel Austin, responded to this reviewResponded 28 June 2013

Thanks for taking the time to share your feedback regarding your recent stay. I was pleased to read that you found our beds to be comfortable. We pride ourselves on our outstanding service and the warm welcome we give every guest, please accept my most sincere apologies that this did not happen on this occasion. The AC issue and missing housekeeping service on one day of your stay are also disappointing, I am very sorry.

We would enjoy the opportunity to have you back as our guest and prove to you that we are capable of far better. I have included my contact information below, please do not hesitate to contact me if I can be of service.


Best Regards,

James Prendeville
General Manager
Doubletree by Hilton Austin
james.prendeville@hilton.com
Direct: 512-374-4850

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2013

We checked in late (after midnight) after having attended a concert in Austin. From the friendliness and helpfulness of the night manager who checked us in, to the cleanliness and comfort of the room, to the friendly waitress and hot buffett in the morning, there was little room for improvement. We'll definitely stay here again!

  • Stayed: May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank William H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jprendeville, General Manager at Doubletree by Hilton Hotel Austin, responded to this reviewResponded 28 June 2013

Thank you so much for the wonderful review of your stay at the Doubletree by Hilton Austin Hotel. It is always very gratifying to read when our employees have made such a positive impact on our guests and I sincerely appreciate you taking the time to share your experience on Trip Advisor.

We hope to see you back at the hotel very shortly.


Best Regards,

James Prendeville
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2013

Love this hotel. Friendly staff, clean rooms and convenient location. Love the courtyard ! Love the crabtree and evelyn body products. The price is very reasonable and the condition of the room is perfect, very spacious as well as the bathroom, and beautiful decor.

  • Stayed: May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Imeldita22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jprendeville, General Manager at Doubletree by Hilton Hotel Austin, responded to this reviewResponded 28 June 2013

Thanks for the great review of your recent stay at the Doubletree by Hilton Austin Hotel. I sincerely appreciate the kind words regarding our wonderful employees and our comfortable rooms.

We look forward to welcoming you back on your next trip to Austin.

James Prendeville
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2013

We were in town for graduation at the University of Texas and spent two nights at the Doubletree--one at the beginning of our swing through Texas and one at the end of our trip.

We arrived late on the first night and the staff apologized that they did not have the type of room that we had requested. They did, however, find an acceptable room for us and adjusted the room rate to our satisfaction. The manager also sent us an email the next day apologizing for problem with the room and gave us his contact information should we have any questions or further problems. We realize that "stuff happens", and in this case, the management and staff of the Doubletree treated us right.

On our second visit, we had requested a quiet room on a specific floor, but the desk staff suggested that we take a room on another floor as it would be quieter. (I noticed a few high school groups there for UIL finals, so I assume that's what she was referring to.) We took her suggestion and the room was, in fact, very quiet. We had paid for the "room and breakfast" option so we would not have to bother going out for breakfast. The breakfast buffet had several choices of hot and cold food, but they would also prepare an omelette, pancakes or waffle in the kitchen if you wanted it. Our waitress was very attentive and made sure we had whatever we needed. The room where the breakfast buffet is served is quite large and nicely appointed. It was an excellent place to have a quiet breakfast--much better than any restaurant.

The rooms were set out well. I particularly liked the sofa, from which you could watch the large flat screen TV. (The screen also swiveled so you could watch TV in bed, if you preferred.) My only (slight) complaint about the room was that the A/C went on and off according to the thermostat. This affected my sleep, but not that of my spouse. If you are a light sleeper, you might notice it as well.

We used the fitness room, which had two stairsteppers, two treadmills and one stationary bike. The machines were in good working order and had individual TV screens. If you forget your earbuds for the TVs, there were disposable ones for free. The pool and spa were also nice. We used the business center a few times to check on emails and confirm our flights. There was never a wait for one of the 3 computers in the room.

I would definitely re-visit this Doubletree should my travels bring me back to Austin. The rooms and the rates are good and the staff is excellent!

Room Tip: The pool and spa are located on the 2nd floor and most of the rooms face the pool. I would ask for...
See more room tips
  • Stayed: May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank longhorn74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jprendeville, General Manager at Doubletree by Hilton Hotel Austin, responded to this reviewResponded 18 June 2013

Thanks for the wonderful review of your recent stay at the Doubletree by Hilton Austin Hotel. We appreciate the detail you provided in describing you experience and by all accounts it appears you had a very positive stay.

We look forward to welcoming you back in the future.


Best Regards,

James Prendeville
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2013

Loved the staff. Rooms are very comfy. Dinner is held in the bar area. The kitchen is down the hall and there is no phone communication with the ONE CHEF available so they have to travel back and forth with orders, etc, This makes the wait for evening meals WAY TOO LONG. Also, the conference room above the first floor are rather small and DO NOT HAVE PUBLIC BATHROOMs. You have to go all the way back downstairs to the first floor or to your room if you are staying onsite.

  • Stayed: May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Lynnette M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jprendeville, General Manager at Doubletree by Hilton Hotel Austin, responded to this reviewResponded 18 June 2013

Thanks for the 4-star review of your recent experience at the Doubletree by Hilton Austin Hotel. I appreciate the kind words regarding our wonderful staff and our comfortable rooms.

We do serve dinner from our Lounge and actually use an electronic paging system (in lieu of telephones) to inform our servers when food is ready to be picked up. We have a number of boardrooms located on various floors throughout the hotel, some have restrooms and some do not. For the boardrooms that do not have a restroom, we typically block a vacant guestroom close-by so that our guests will not have to travel back downstairs. Please accept my most sincere apologies if this did not happen for the meeting you attended.

Thanks again for the candid feedback and we hope to have the pleasure of your company on your next trip to Austin.


Best Regards,


James Prendeville
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Austin hotels
Crowne Plaza Austin
#24 of 201 in Austin
1,260 reviews
Show Prices
Show Prices
Show Prices
Northwest Austin
Embassy Suites by Hilton Austin Arboretum
Show Prices
Show Prices
Show Prices

Been to Doubletree by Hilton Hotel Austin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Doubletree by Hilton Hotel Austin

Address: 6505 N Interstate 35, Austin, TX 78752-4346
Phone Number:
Region: United States > Texas > Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Green Hotel in Austin
#41 Business Hotel in Austin
#46 Family Hotel in Austin
Price Range: £81 - £208 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Austin 3.5*
Number of rooms: 350
Official Description (provided by the hotel):
Welcome to the DoubleTree by Hilton Hotel Austin, centrally located at the intersection of IH-35 North and Highway 290 East. Situated between the downtown business district and the Austin Arboretum, the DoubleTree by Hilton Hotel Austin is just 20 minutes from Austin Bergstrom International Airport and five minutes from downtown Austin. Our elegant Spanish Colonial-style hotel is minutes from the best shopping, dining and entertainment Austin has to offer. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Travel Republic (UK), Hotels.com, Booking.com, Expedia, TripOnline SA, Ebookers, HotelsClick, Cancelon, Evoline ltd, HotelQuickly, 5viajes2012 S.L. and getaroom.com so you can book your Doubletree by Hilton Hotel Austin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Austin Hotel Austin
Doubletree Austin
Austin Doubletree
Doubletree By Hilton Hotel Austin Texas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing