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“Great Family Hotel”

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Embassy Suites by Hilton Austin - Central
Ranked #93 of 201 Hotels in Austin
Wichita Falls, Texas
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great Family Hotel”
Reviewed 20 July 2014 via mobile

My family and I have stayed couple times in this hotel. It is a good location, great service, staff is very friendly and great service during breakfast and manager reception. There are restaurants around the hotel and the shuttle will take around 2 miles from the hotel.

Stayed June 2014, travelled with family
Helpful?
Thank da_erazo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,127 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (116)
Date | Rating
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English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 July 2014

Last weekend was one the worst stays I ever had. My room had a huge black spot on the rug with a odor undescriable. I was told to just pull the ottoman over it to hide the spot. Mold all around the wall borders and in the sliding doors.Out date furniture with an unpleasant odor.
Nathanial try to assist with my stay and moved me. But all rooms needed to be updated.
This hotel needs Undercover Boss to stop by . He would be in shock. See room #608. I was told by next year updates would be done. So do go until 2015.

Room Tip: Take Lysol and wipes before entering.
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
3 Thank Charlotte A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Austin hotels

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 July 2014

Flies in ground floor area. Mold/mildew in bathroom and on wall/windows. Strong smell of smoke in non smoking room. Building old and smelly. Needs a thorough cleaning and sanitizing. Pest service for flies and source of decomposition to stop breeding.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
3 Thank C4085KHjamesp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baytown, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 July 2014

When we arrived, they said there was no rooms left but smoking, but they immediately set about spraying and filtering the room for an hours. Could still smell smoke but much better. The rooms were nice, beds(double size) comfortable, and housekeeping brought anything we ask for.
The breaksfast in the morning was made to order and they kept it fairly full. The indoor pool was nice and the fact that one end was 7 foot kept the kids at the other end. The only complaint was that the whirlpool did not work.
The hotel was a nice distance to downtown and right off of interstate. The hotel nothing special from outside, but inside may be older but it had such character . Elevators fast.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank mcsopsafi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dundas, Minnesota
Level Contributor
45 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 15 July 2014

My wife and I celebrated our anniversary in Austin, Texas and enjoyed staying at this Embassy Suites. A very helpful and friendly staff, and an attractive atrium area are the highlights. Our AC in the room was not very effective, and the bathroom was in need of updating (especially the ceiling, which was noticeably rusty). The remote control needed new batteries. Overall, a nice property that provided a wonderful morning breakfast. I just hope the Hilton family of hotels has an update/remodel of the rooms for this property on their medium-range agenda, as I think it would help their long term cause.

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Christopher A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 July 2014

This hotel needs some love. The heat in the lobby/atrium was much too high which to me indicates neglect by ownership. The other issue was flies, flies everywhere during breakfast and reception. This is not acceptable. The rooms are in need of updating, but where in good shape overall. The hotel was sold out the night we stayed; outdated rooms and decor and inattention to major items equals poor ownership to me.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank John D. M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denton, United States
2 reviews
Reviewed 14 July 2014

I stay here frequently due to the proximity of where I need to go. Some of the furnishings are outdated, but it remains a good value. The staff is friendly, helpful and enjoyable. I'll be staying here again!!

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Austin - Central

Property: Embassy Suites by Hilton Austin - Central
Address: 5901 North I-35, Austin, TX 78723
Phone Number:
Region: United States > Texas > Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#61 Business Hotel in Austin
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Embassy Suites by Hilton Austin - Central 3*
Number of rooms: 260
Reservation Options:
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Also Known As:
Austin Embassy Suites
Embassy Suites Austin
Embassy Suites By Hilton Austin - Central Texas

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