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Embassy Suites by Hilton Austin - Central
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Reviews (1,297)
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835 - 840 of 1,298 reviews
Reviewed 7 August 2014

this hotel was right at the government per diem rate and near where we needed to be so it was selected. Happy we chose this hotel. Staff was very helpful and friendly and room was big and nice. Breakfast was convenient and free with a decent selection of hot items.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Dennis L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014

Loved the ambience of this property. Staff was very welcoming, friendly and helpful. Rooms were fresh and clean and well appointed. Could not have asked for. Wish we had been staying for more than 1 night.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Ernst V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014

Stayed here with 5 other people and never felt cramped. The beds were quite comfortable and the a/c nice and cold. The breakfast provided was very good, hot and filled you up. Only complaint was the service, the workers were a little rude.

Room Tip: We booked a suite for 6 (max capacity) and it was a great amount of room for 4 girls trying to get ready at once.
  • Stayed: July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank SarahNicci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014

This is a older Embassy suite hotel. I like the style and the layout overall. It does need some updating ( primarily some on the outside ), yet our room was perfectly fine. The room was clean and large. Everything worked fine. My only real complaint about this hotel was the breakfast. This was the worst breakfast experience I have had at an Embassy Suites. You could wait in line for 30 minutes If you wanted them to cook you an omelet or waffle, or you could choose to go to the buffet they had that was limited. I chose the easy route -the buffet. I really wanted a waffle though. Once we sat down, we had to fight off the flies so we could rush through eating our food before they did. My Gosh!, the flies were awful. Management should really do something regarding the fly infestation in the breakfast area. Even if they have to close the restaurant down for a couple of days and give the guest breakfast vouchers elsewhere. Overall, the hotel was fine, with the exception of breakfast and the flies.

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Douglas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

We stayed here mid-June 2014 and the place was a big disappointment. Our bed sheets were stained, the room was dirty & smelled moldy, the pool water was cloudy, flies were swarming all over breakfast area (several continually landing on our breakfast), the breakfast line was 10-15 minutes long and served by two men instead of a simple buffet style, and the room was way overpriced at $136 with tax. My wife, myself, and my little boy all got sick after leaving this dirty old hotel. I'm sure it was nice 30 years ago but now it's just old and filthy. I'll make sure when I stay at another Embassy Suites it is a newer hotel (like the Norman, OK Embassy Suites). We'll never stay at this dump again.

Room Tip: Go somewhere else.
  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank REV8243
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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