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“Expected more from embassy”

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Embassy Suites by Hilton Austin - Downtown/Town Lake
Ranked #45 of 201 Hotels in Austin
Reviewed 27 December 2013

Room was nicely redone and was pleased however the shower leaked all over the floor... Even when trying to be cautious water seeped out. Staff was relatively friendly. The cups for coffee were dirty and my boyfriend got sick from the breakfast. Location is good for South congress area but if you want something close to 6th you'll have to walk quite a ways

Stayed: December 2013, travelled as a couple
Thank Nakira80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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984 - 990 of 1,216 reviews

Reviewed 26 December 2013

Stayed here several times on business trips to Austin. The hotel is standard Embassy Suite design and amenities. Staff is cordial and helpful during the breakfast rush. 15 minute walk to the Convention Center.

Only drawback is that the parking garage is not attached to the hotel, but is behind it and across an alley. In nice weather it's no problem. In rain or cold, it's a pain to get from parking into the lobby to check in... definitely a first world problem, but something to be aware of during the rainy season.

Room Tip: self park it an outside walk - something to consider in the rainy season. Otherwise a solid Embassy...
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  • Stayed: December 2013, travelled on business
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Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2013

was a great experience for our family of five. Spacious for us. and had every thing we needed. the location was also great, we had access to everything. the only downfall was the weather but of course all was fine.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Amelia M A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2013

I stayed here again for the same conference as I went to a year ago. Over all a good stay. The room was clean but starting show it's age. The staff was helpful even though afterwards I realized that because of my Hilton status I should of got some extra perks that they didn't recognized. BUT the staff was really nice when we had questions and getting a taxi and they have a free shuttle that will bring you anywhere with in a about a 2 mile radius. Other than the age it's starting to show it's a nice place. And with breakfast and happy hour drinks included that's always nice.

  • Stayed: November 2013, travelled on business
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Thank JamesSchroer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2013

The Embassy Suites Town Lake is a great bargain and the perfect location for a stay in Austin, Texas. We found the staff accomodating and the breakfast chefs ready to make-to-order. The property has renovated, our suite was very comfortable and updated.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Embassy Suites Hotels
1  Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2013

Above average accomodations within walking distance to downtown Austin. A variety of restaurants within walking distance makes this hotel an ideal place to stay while in Austin. Since I was here on business, did not get to venture out much since they also had conference rooms to accomodate our business meetings.

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Embassy Suites Hotels
1  Thank Rose R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2013

Everything about this place is top shelf. Frankly, between the comp breakfast and the Happy hour, I don't know how they make any money. The place is clean! The staff are professional and helpful. the prices are reasonable.

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Embassy Suites Hotels
1  Thank magpiefarm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Austin - Downtown/Town Lake

Address: 300 S Congress Ave, Austin, TX 78704-1221
Phone Number:
Region: United States > Texas > Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Romantic Hotel in Austin
#27 Family Hotel in Austin
#38 Business Hotel in Austin
Price Range: £119 - £461 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Austin - Downtown/Town Lake 3.5*
Number of rooms: 259
Official Description (provided by the hotel):
Located in the heart of Austin, Texas on South Congress Avenue, the Embassy Suites by Hilton Austin Downtown/Town Lake hotel offers convenient access to many attractions. Situated opposite the scenic Lady Bird Lake and its surrounding hike and bike trail, this downtown Austin hotel is the ideal destination for extended stays and short breaks. Find entertainment for the whole family at the trendy Warehouse District, historic 6th Street, Barton Springs Pool and the South Congress ‘SoCo’ shopping district. Highlights •Downtown all-suite Austin hotel on South Congress Avenue •Near Austin entertainment, including 6th Street and the Warehouse District •Located adjacent to Lady Bird Lake and the Congress Avenue Bridge •Free made-to-order breakfast and complimentary Evening Reception* •Newly renovated lobby, restaurants and bar •Flexible Austin hotel meeting space ... more   less 
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Also Known As:
Embassy Suites Austin - Downtown/Town Lake Austin Texas Hotel Austin
Austin Embassy Suites
Embassy Suite Austin Downtown
Embassy Suites By Hilton Austin - Downtown/Town Lake Texas

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