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Embassy Suites by Hilton Austin - Downtown/Town Lake
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Reviews (1,316)
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All reviewsgreat locationevening receptionhappy hourmade to order breakfastthe congressmanagers receptionwithin a mile radiusparking garage istown lakeshuttle servicecomplimentary breakfastfree shuttleliving areawalking distanceaustin downtownbusiness triplady bird lake
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1,044 - 1,049 of 1,316 reviews
Reviewed 2 March 2014

Good location, close to the River Walk, the Bridge, and convention center. The breakfast offerings exceeded my expectations for an American hotel. The afternoon managers' reception was also a very nice offering. Although there is a shuttle available to ferry guests for trips within a 2-mile radius it wasn't available when we were setting out. They have a bellman's area but there did not appear to be a concierge's desk. However, the front desk staff were very helpful during our 2-night stay and, true to their word, with a 10-minute notice, had a cab waiting at the lobby to take us to the airport. I am rating this hotel excellent based on the renovated bathrooms, decor, size of the suite and the room rate. No one in our party used the gym, swimming pool or spa. I would definitely stay at this hotel again.

Room Tip: The building has an open rotunda - no interior rooms or rooms in which the ""view"" is of the interior of the hotel. This hotel is in the city so I would assume the rooms on higher levels may be quieter.
  • Stayed: March 2014, travelled with family
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Thank Oko341
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2014 via mobile

Rooms are really nice and updated. Very friendly and helpful staff, super close to everything. Walking distance to South Congress and a short cheap can ride over to the other side of the river.

Beds are very very comfortable!

Only complaint was that they ran out of cups twice during breakfast and the potatoes were way undercooked.

Stayed: March 2014, travelled as a couple
Thank MrsShew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2014

very good service....the quality of the food (when ordering room service was great). the complimentary breakfast was so-so, but in every other way, I would rate my experience as excellent. great staff!

  • Stayed: February 2014, travelled on business
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Review collected in partnership with Embassy Suites Hotels
1  Thank Uzma R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2014

I was here to attend to an academic conference at the convention center. I really enjoyed my stay here, and would definitely come back. It was on the other side of the river from the convention center, but it was less expensive than the hotels adjacent to the convention center. The free shuttle, free breakfast, and free happy hour were also a pleasant surprise.

  • Stayed: February 2014, travelled on business
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1  Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2014

Quality hotel with nice amenities that was not too expensive. Not too far from the convention center, but also offered shuttles within two miles, which helped. The bar and restaurant closed earlier than other bars at the hotels near the convention center, so it was not the bustling center of activity that might be found at other locations. However, this may also contribute to the quiet and peacefulness of the hotel.

  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
1  Thank Jennifer R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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