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Embassy Suites by Hilton Austin - Downtown/Town Lake
Ranked #58 of 200 Hotels in Austin
Certificate of Excellence
Honolulu
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Works for us”
4 of 5 bubbles Reviewed 9 April 2014

Hotel is very well located. We crossed the street and enjoyed walks along the pathways of Lady Bird Lake. Also walked into the heart of Austin downtown area without having to deal with moving a car. The staff could not have been nicer or more accommodating. Very pleasant stay.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HonoluluNomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,078 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (153)
Date | Rating
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English first
Neuchatel
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 8 April 2014

Always most important to me is having a great bed to get a good night's sleep - you'll find that here for sure! I like the larger rooms, especially for business travellers, don't have to be crimped up at a tiny desk. The bathrooms seem to have been updated, also very nicely done. While it is nice to have breakfast to order, would be nice to have some cheeses and other healthy items of more variety to select; is mostly lots of cereal and breads and very basic fruit. A short walk across the bridge takes you to downtown Austin with its many restaurants and nightlife.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank brkling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lititz, Pennsylvania
Level Contributor
112 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 4 April 2014

The Embassy Suites Austin Downtown is a great property in a fantastic location. Just steps from the famous Congress Ave Bridge and its bat Colony. 15 minutes walk or less from Dozens of restaurants and bars and the always entertaining 6th street. What sets this hotel apart, however, is the amazing staff and service. From the front desk to the made to order breakfast chefs and bartenders in the restaurant , superior service and attitudes.

Room Tip: Great views of the city from the north side of the hotel.
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank darcytdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, CA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 3 April 2014

Generally a decent hotel although a bit far away from the hub. When I needed to add a night, not only did they not honor the original rate, they wanted to increase the rate for every night, indicating that I had to cancel and re-book the entire stay.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
2 Thank jklSanDiego_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond, United States
1 review
4 of 5 bubbles Reviewed 31 March 2014

Let me preface by saying this hotel is great value for the amazing location - proximity to the hip South Congress and downtown area is stellar. My favs are the large rooms and comfy beds. I also had a great experience w/ in-room dining. The cons included sketchy self-parking. I have used valet in the past and won't self park again at this hotel. As a female business traveler, my safety felt compromised walking in the parking garage and to/from the hotel. In addition, the side access door (which is closer to the hotel than the lobby), would not work with my room key. I reported this to the front desk and they said they would promptly call maintenance out to fix it. My room was also located directly across from the elevator bank and I endured noise all hours of the day. It wasn't terrible but if you want peace and quiet, request a room away from the elevators.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jennifer Kathle... D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rabat, Morocco
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 29 March 2014

As a Hilton HHonors member, I chose this one because it is right at that middle point of being nicer but not over 200USD a night. The rooms were clean and giant! Comfortable beds, soft and clean bedsheets and good water pressure in the shower. The only odd thing is, it's in an atrium and you have windows that face inwards into the atrium. Breakfast was included and it was decent (your normal buffet). The employees were very nice and helpful and it's right along Lake/River Lady Bird and jogging trails so that was great. The pool and hot tub were so-so, but the gym was decent with both varied machines and free weights. Oh and our sofa happened to be a sofa-bed. We didn't need it, but good to know it seems to be in most of the rooms.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bluishsomething
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, United States
2 reviews
5 of 5 bubbles Reviewed 28 March 2014

The location and whole hotel stay was just perfect! The view and cleanliness of the suite was amazing, and the complimentary happy hour and breakfast was more than I expected. I will definitely consider this hotel the next time that I am in ATX.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Gina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Austin - Downtown/Town Lake

Property: Embassy Suites by Hilton Austin - Downtown/Town Lake
Address: 300 S Congress Ave, Austin, TX 78704-1221
Phone Number:
Region: United States > Texas > Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#23 Romantic Hotel in Austin
#27 Family Hotel in Austin
#38 Business Hotel in Austin
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Embassy Suites by Hilton Austin - Downtown/Town Lake 3.5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Embassy Suites Austin - Downtown/Town Lake Austin Texas Hotel Austin
Austin Embassy Suites
Embassy Suite Austin Downtown
Embassy Suites By Hilton Austin - Downtown/Town Lake Texas

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