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“Making a business trip a pleasure”

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Hyatt Regency Austin
Ranked #16 of 201 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
Reviewed 3 March 2014

I spent a week at the Hyatt Regency and had time to get to know many members of the team. I found ALL of the staff tried so hard to make my stay a pleasure. What a great team!!!

I ate most of my meals in the restaurant. I did not become tired of this because the menu is varied and the staff so friendly. I got to know the folks working in a variety of areas (Perks, Southwest Bistro, front desk, valet, etc.) and was pleasantly surprised that they recognized me and were so friendly.

I look forward to heading back there for a vacation.

Oh, Austin is an amazing city with so much to see and do. Add this as a must see destination!

  • Stayed: February 2014, travelled on business
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Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,606 - 1,612 of 2,189 reviews

Reviewed 26 February 2014

We picked this hotel for a last minute weekend getaway in Austin. We were surprised at the overall rates downtown for our quick trip and booked this as it was the most economical.

So it's across the river but overall a great location. A bit tough with the current construction from an arrival experience perspective but really cool that you are right on the river. I really hope they create a staircase from the back of the hotel to the bridge as that would cut the walk into town by 6 mins or so.

Room was a Hyatt room, service was Hyatt service- all pretty straight forward and as expected.

Not going to be your honeymoon hotel but you always have to appreciate when a property delivers what expected.

  • Stayed: February 2014, travelled as a couple
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3  Thank bmordski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2014

The Hyatt has done a great job with maintaining and positioning this property. They were undergoing some renovations, but it seemed to be business as usual for their staff. The renovation project really didn't impact our stay in the least. The rooms were kind of your standard fair for Regency, but were definitely well kept and clean. We had a view of the river (which I would recommend) and a view of the downtown Austin skyline. The hotel is definitely not in "downtown" and is a bit of a walk for nightlife and the Austin experience. There were generally always cabs & pedi-cabs available very easily. The hotel is quite noisy as it is enclosed with an interior walkway around the inside of the building. This wasn't a major issue until they hosted a very big event, and the echo generated throughout that building was amazing.

If it weren't for the location, I would definitely stay here again. Location considered...I would stay in downtown.

  • Stayed: February 2014, travelled with friends
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Thank BQTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2014

As a belated Valentine's Day gift to ourselves, the Mr. & I enjoyed a visit to ATX. We chose the Hyatt Regency as our 'home base' for the evening.

Pros: Great location, friendly and knowledgeable staff, clean rooms, comfortable bed with nice bedding, and a river view.

Cons: The room could have used some updates. The tub area was dated and the carpet was a little 'tired'.

The pros definitely outweigh the cons and we'd stay here again!

Room Tip: Ask for a room with a river view!
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  • Stayed: February 2014, travelled as a couple
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Thank teacher91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2014 via mobile

This place totally surprised me!

From the electronic check in and check out to the friendliest staff you could imagine , they really did a great job and totally caught me off guard.

I am a committed Hilton person and this really opened my eyes. I don't think you can go far wrong at this hotel. The rooms were nice, the hotel was good and the service was exceptional. I would stay there again.

Stayed: February 2014, travelled on business
Thank GRDorkings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2014

Good location, but noticeable flaws. This property does not appear to be in the same league as other regencies. The room was run down and service needs improvement (perhaps in part to the younger/less experienced staff).

First the good: location is on the river and not far from the airport….you can walk to sixth street in about 10 min. A running path goes along the river and if that’s your thing, great location to wake up and hit the trail.

The negatives: First, arriving late I requested room service, but no room service is available at night. (However, the lobby offered me complementary sandwiches left over from the deli that they would otherwise toss out). Second, I requested a quiet room when booking, and I got put immediately next to the ice machine/elevators; as a diamond member I was not expecting this. Third, the room is not the category as regencies I have stayed at….domestic and abroad.


I think the property could make some quick improvements, however, they may simply go unnoticed since they may not be aware: upon checkout I am usually asked, “How was your stay?”….this time, just how do you want to pay and where do you want the receipt sent, printed or emailed.

  • Stayed: February 2014, travelled solo
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Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2014

Very good facilities with courteous staff. Bear in mind they are expanding and new construction is ongoing this year. Had a room overlooking the river and downtown Austin skyline which was very picturesque. The hotel is centrally located which allows walking to downtown and to hip Soco--a one mile walk north and south on Congress Ave will get you into the mix of everything in these areas respectively.

Room Tip: Would recommend a room with river/downtown view.
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  • Stayed: January 2014, travelled on business
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Thank GoEast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Austin

Address: 208 Barton Springs Rd, Austin, TX 78704-1211
Region: United States > Texas > Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Austin
#15 Green Hotel in Austin
#32 Business Hotel in Austin
#32 Romantic Hotel in Austin
#38 Family Hotel in Austin
Price Range: £101 - £473 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Austin 4*
Number of rooms: 448
Official Description (provided by the hotel):
Located in downtown Austin on the shores of Lady Bird Lake, the Hyatt Regency Austin is a full service hotel which offers cool, contemporary new guest rooms. Situated along the Hike & Bike trail, the hotel is within walking distance to all of downtown Austin's major entertainment districts, and 7 miles from Austin Bergstrom International Airport. ... more   less 
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Also Known As:
Hyatt Regency Austin Hotel Austin
Austin Hyatt Regency
Hyatt Austin
Hyatt Regency Austin Texas

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