Please know that the hotel room was lovely, the shower nice, the TV great, etc.. I was in town for the Texas Book Festival - this hotel was about 5 blocks from the main section of the festival, and quite honestly the only room left by the time I remembered to book a room - which meant I paid rack rate. I was "within" walking distance of the festival, and most of the dining options in downtown Austin- just be sure to bring comfortable shoes as the main entertainment district is about 1/2 mile or more.
Customer service was spot on - as a way of making up for a very loud, very rude wedding party which kept myself and the rest of the non-wedding guests up until 4am, my parking was comp'd and extra points were added to my Starwoods account.
The room price was a bit much for my personal use, and the standard amenities the room offered. Bathroom looked "tired."
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- Also Known As:
- Sheraton Austin At The Capitol Texas
- Austin Sheraton