First impression when i walked into the hotel was, "it's gorgeous!" But....First problem, I was traveling with a co-worker for a weekend get away from work and we asked for a double bed room. That was denied. We were given a king size room, not acceptable. The front desk said the hotel had no double rooms left, they were all booked. I mean really, all of them? Then she said she will ask her manager if there is anything that can be done. She stepped into the back for a minute and came back and said, "no, I'm sorry, we are full tonight and you are only staying for two nights." And? I kept quiet because I just wanted to relax and bit my tongue and said fine. My co worker was not pleased. Then the front desk also said something like, "oh and since you reserved through a third party it is not guaranteed you will get a double bed room anyway." Wow, really? I guess we have no right to request since we purchased through, " third party". So who is second party??? Next problem, although the room was very nice, the shower was annoyingly loud. Once I turned on the shower head, it made this very loud nails on a chalk board noise. And no vent was in the bathroom so it would get very humid fast. Third, we did not get to enjoy the rooftop pool since it's so tiny and all the lounge chair were taken. Forth, the room was really hot, we put the AC on high fan and at 60 degrees to no avail. I am really cold natured so for 60 degrees to feel hot to me, there was definitely a problem. Fifth, the worst, the walls are super thin! I seriously heard my neighbors having sex!! Although it lasted for like 2 minutes, it was so annoying that I was able to hear this. I was actually able to hear their whole conversation when I was in the bathroom or in the hallway of the room on my way out. I also noticed there was a door with a lock opposite the bathroom (to neighbors wall) which probably leads to the thier room, connecting door maybe?? Weird. I loved the fact that it so close to everything you would want to see in Austin, but I will not stay here again when I visit. So sad, I thought I was staying at a 4 star hotel. I've had better experiences at 3 star hotels but I wanted to have a glam weekend at a fab hotel with a rooftop pool, fail.
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- Also Known As:
- Omni Austin Hotel Downtown Texas
- Austin Omni