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Omni Austin Hotel Downtown
Ranked #39 of 202 Hotels in Austin
Certificate of Excellence
Reviewed 25 October 2013

I travel quite a bit with work and vacation. This most recent stay at the Omni in Austin, TX was fantastic! All of the staff from front desk to houskeeping know how to care for their guests. My stay occured on my birthday and I was greeted with a signed birthday card from the staff as well as wonderful cupcakes and bottled water in my room. They put every effort forward to take care of me for the five days I was there.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Timothy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,133 - 2,139 of 2,935 reviews

Reviewed 24 October 2013

Excellent facilities, first time in years that everything worked as expected in and at the facilities for the meetings. No surprises. Temperatures were a little on the cool side for the women. Wait staff were accommodating and plentiful.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Frank S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2013

this hotel is in a great location. the staff was professional, efficient and friendly. the lobby I quite impressive and lively. the pool and gym facilities are good. the rooms are small, dark and dreary.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank Janice G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this reviewResponded 25 October 2013

We appreciate the constructive feedback from your recent stay. Perhaps we can place you in a different part of the hotel with a bit more natural lighting during your next visit. We hope to see you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2013

Average hotel experience. Suite was average to sub-par for my business purposes. No phone at the business desk, only in the bedroom. Uncomfortable foam pillows. Service was very good but the quality of the food in the hotel restaurant was fair at best. Hotel staff was very nice and helpful.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Mary L T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2013

Attended conference at this hotel. Overall very good facility and excellent staff. Food quality very good. Comfortable bed. My room had great view into the courtyard area overlooking restaurant, lobby bar and entrance area. Only constructive criticism would include a more detailed review of room types available when I called for reservation. Although my room was very good, I would have liked to have choice of concierge floor or junior suite had it been offered.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Ernest M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2013

Coming to Austin for a business conference, the host hotel was Omni Austin Hotel Downtown. From my initial greeting upon getting out of the cab, checking in at the desk, eating dinner at Ancho's, complimentary morning beverage room service, and more, the Omni staff have been very hospitable & accommodating. The concierge desk provided a map of downtown (walking friendly) & gave great food suggestions!

Being away for a week, the Omni was a great place to stay.

  • Stayed: October 2013, travelled on business
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Thank Robert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2013

Overall hotel great, my only disappointment was with the quality of food especially for the group. The room service cleaning department was excellent. You review is too long, looking for something to say. Its taking to much of my time.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Clarence G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Austin Hotel Downtown

Address: 700 San Jacinto at 8th Street, Austin, TX 78701
Phone Number:
Region: United States > Texas > Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Austin
#17 Luxury Hotel in Austin
#27 Romantic Hotel in Austin
Price Range: £96 - £284 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Austin Hotel Downtown 4*
Number of rooms: 375
Reservation Options:
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Also Known As:
Omni Austin Hotel Downtown Texas
Austin Omni

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