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“Fun Fancy Comfortable place to stay”

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Omni Austin Hotel Downtown
Ranked #40 of 201 Hotels in Austin
Certificate of Excellence
Crawford, United States
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Fun Fancy Comfortable place to stay”
Reviewed 30 October 2013

Very nice hotel. We were treated like royalty. It was a very nice hotel and the extras were nice, like the morning beverage delivery and the breakfast was great. We had drinks and appetizers the evening we checked in. We walked from the hotel to 6th street and had dinner, great location.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Jess H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (325)
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English first
New York, United States
1 review
Reviewed 30 October 2013

The Omni Downtown Austin is a lovely hotel - located centrally with all the bells and whistles. Great food at Anchos, neat pool on top but I didn't get to use it. Fabulous bed - slept like a baby! Excellent conference facilities for a small conference and exhibition. Really enjoyed the experience tremendously!

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank April B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 October 2013

Service is excellent in this hotel. People were very nice and helpful including concierge desk and front desk. not even mention the Special moment / select guest coordinator. We were impressed by the downtown service and afresh fruit amenity..

Stayed September 2013, travelled with friends
Helpful?
Thank Peter V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 29 October 2013

I love Omnis. I wish there were more of them. Our stay at the Omni Downtown Austin was very, very nice. We were in town for the Film Festival and needed a convenient place to stay. The Omni is centrally located and an easy 5 minute walk to 6th street and 10 to the warehouse district. The Capitol is about 7 minutes.

The staff were wonderful and attentive. Check-in was a breeze and our room was clean, modern and very comfortable. Very quiet. We ordered room service twice and the food was excellent and service quick.

My only quibble is the valet parking -- $25 per night seems a bit steep to me.

Highly recommend.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kkingmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, United States
1 review
Reviewed 29 October 2013

The front desk employee, Kevin, treated me like I was trash. He was impatient with me, was rude, and seemed to feel as if I did not belong there. He was completely unhelpful and made me extremely uncomfortable. When explaining the policies of the hotel, he was stuck-up and seemed to be annoyed with me for not knowing how things worked at their hotel. On the other hand, Elise was warm, friendly, helpful, and extremely nice.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Greg K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review, 4 November 2013
I am very sorry to hear of the treatment by one of our staff members. Please be assured we take thses comments very seriously and the associate has been spoken to and his behavior has been corrected. Thank you for taking tike to let us know.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 October 2013

Stayed there because client was staying there. The meeting went well. However, the hotel was below par for it's class/price/precipitation. Must walk through lobby after a workout...can not jump in the pool afterwoods. Can hear people in room next door.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakland, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 October 2013

Don't stay here if you need quiet. The noise from surrounding streets and inside the hotel kept me up for a good portion of the night. The rooms are nice, but they aren't anything exceptional considering the price.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Carolyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Austin Hotel Downtown

Property: Omni Austin Hotel Downtown
Address: 700 San Jacinto at 8th Street, Austin, TX 78701
Phone Number:
Region: United States > Texas > Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Austin
#18 Luxury Hotel in Austin
#27 Romantic Hotel in Austin
#28 Family Hotel in Austin
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Omni Austin Hotel Downtown 4*
Number of rooms: 375
Reservation Options:
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Also Known As:
Omni Austin Hotel Downtown Texas
Austin Omni

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