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“Good experience”

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Omni Austin Hotel Downtown
Ranked #40 of 201 Hotels in Austin
Certificate of Excellence
A TripAdvisor Member
“Good experience”
Reviewed 30 November 2013

Really like the quiet policy after 10:30 p.m. Very convenient downtown location. We were given a map with locations of eating places in the near downtown area. Very helpful. All the staff members were very helpful and friendly.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review, 2 December 2013
We're pleased to hear you had a quiet and comfortable stay. We hope to see you again in the near future.
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2,631 reviews from our community

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Rating summary
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English first
McLean, VA, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 November 2013

Excellent location in downtown Austin Texas , friendly and environment with a walking distance to 6th East street. Very nice place and clean rooms. The staff are extremely helpful and very delightful.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Fawaz A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 November 2013

My experience was overall plesant with just a few minor irritations that I did not bother to address with the staff (I'm sure they would've been addressed immediately). I didn't have the opportunity to enjoy all of the amenities, but the location alone was fantastic! I loved having the ability to walk out and be in the center of the city where everything is happening. Very clean, staff was very nice, restaurant was great, but selection was somewhat limited in my opinion. Loved room service! In room movies were somewhat overpriced...

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Kristin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kings park ny, United States
1 review
Reviewed 28 November 2013

Omni hotels fell far short of my expectations. poor service, overpriced, bad WIFI, and management is not accessible to deal with guest issues. Stay at the Driskoll when in Austin. The temperature controls in the room couldnt be adjusted properly and the WiFi doesnt work.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review, 3 December 2013
Thanks for your comment. We welcome all feedback and wish I could be more specific regarding the service you received. It appears you may have been here during Formula one. We had unusually heavy WIFI traffic during certain times of the day especailly early morning and following the race practices. It appeard that many people were accessing the system at the same time each day. We do not normally have these issues during normal business.
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salem
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 November 2013

Have stayed at this hotel in last summer and found it to always be very enjoyable; great staff, clean rooms, very comfortable beds and the fact that it is within the Domain development makes a variety of restaurants, bars and shopping a short walk away.

  • Stayed March 2013, travelled as a couple
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    • Location
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    • Cleanliness
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Helpful?
Thank sheenaabrat92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, United States
1 review
Reviewed 27 November 2013

As a former flight attendant, I am EXTREMELY picky when it comes to customer service. I was BLOWN AWAY by the genuine attention that your staff provided to our group. I know that it is their job, but I could sense that they have a sense a level of pride and passion in assisting their customers. I am actually having withdrawals from the wonderful people that I worked with for those (2) days.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Tina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review, 2 December 2013
Thank you so much for taking time to post your positive feedback from your recent stay. We appreciate your kind words for the customer service of our staff members. We're pleased your stay exceeded expectations and hope you have the opportunity to return in the near future.
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Melbourne
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 26 November 2013 via mobile

My cousin got this room in price line so we only paid $103 which made it good value. By signing up free for the Omni hotel club you get free wifi access and a "beverage delivery" in the morning. We didnt get our drink delivery and told front desk on check out they gace us a card to get free drinks at the hotel Starbucks. Parking is not included in price and is extra $20 but is right underneath, which was great in this cold weather. Bed was comfy. Eye shade and ear plugs in bed side drawer are a nice tough.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melbcowgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Austin Hotel Downtown

Property: Omni Austin Hotel Downtown
Address: 700 San Jacinto at 8th Street, Austin, TX 78701
Phone Number:
Region: United States > Texas > Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Austin
#18 Luxury Hotel in Austin
#27 Romantic Hotel in Austin
#28 Family Hotel in Austin
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Omni Austin Hotel Downtown 4*
Number of rooms: 375
Reservation Options:
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Also Known As:
Omni Austin Hotel Downtown Texas
Austin Omni

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