I found the Omni generally a good choice in Austin, I have stayed at the Hyatt and the Intercontinental and liked the Omni better. On weekends only the front doors are unlocked so you have to walk around the block to get in if you are walking from 6th. There is a CVS a few blocks walk and very convenient. The internet was very bothersome. Extremely slow, clunky. Tech support is for the chain so call backs are a toll when you don't pick up their call. Tech support was very marginally helpful. The service is two tier. It is free if you are a loyalty program member. Probably what it is worth, I fought the poor service for 3 days. Breakfast is buffet and coffee comes in a pot so you don't have to wait for refills, room service is fast and the food was even hot so kudos for in room dinning. Staff are courteous, the bed is a bit on the soft side but very comfortable, plenty of pillows and the air handling is comfortable.
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- Also Known As:
- Omni Austin Hotel Downtown Texas
- Austin Omni