Our stay of the Omni was the best part of our fabulous long weekend getway in Austin. My daughter and I went to Austin (our first trip there) to celebrate my birthday and could not have asked for a better place to stay. Everyone there went way beyond to accommodate us. It began when we were put in a room where we could hear music from 6th street way into the night and thus couldn't sleep. At checkin we had specifically requested a quiet room, so at 1:30am I called the front desk to complain and was surpised and delighted to hear a sincere apology and that they would move us right away, or the next day. We opted for the next day and to our surprise again, the OMNI gave us 2 complimentary room service breakfasts to make up for the inconvenience ! They were fabulous in all ways ! I booked directly with the hotel about 2 months prior and got a GREAT deal ... much much less than thru on-line bookings. Maybe I just got lucky with that !
The service was beyond excellent... all the staff went above and beyond to assist us at every turn. This hotel is in the perfect location; within walking distance of 6th Street and Congress Avenue, and a nice 2-ish mile walk to shopping at South Congress.. The overall atmosphere of the hotel is relaxing with wonderful employees. I never encountered one employee who was not nice, accommodating and a pleasure to speak with. We enjoyed our trip and would definitely stay here again. Thanks to everyone at the OMNI downtown Austin for a great birthday weekend !!
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- Also Known As:
- Omni Austin Hotel Downtown Texas
- Austin Omni